The turn around was super quick and the application was amazingly easy! Everything was clearly laid out and straight forward which was really helpful considering I've been a little stressed due to financial issues. It was a relieving process.
Great help and very easy to deal with.
Ratesetter was a great help and very easy to deal with, application was very easy and straight forward, customer service was great to deal with and I would certainly use them again.
I found this organisation as the best in customer service very friendly and helpful staff. No extra cost incurred and I would rate them 10 out of 10. I would recommend my friends and family members to this organisation for their excellent service
Efficient, effective and excellent
What an absolutely fantastic experience. I'd recently gone through a credit union for finance, and after over 6 weeks, they still were after more paperwork and couldn't make a decision. RateSetter took an hour. Their website and communication was responsive and i knew my application status throughout the process. Absolutely recommend to anyone with a good credit rating; I'll be using again in the future.
Couldn't be happier
The customer service was fantastic. I had all the help anyone could ever ask for from a lady named Tara. She was great in every way possible. No unexpected extra costs and a great rate even better then my own bank.
I can not fault this service. Application process was smooth, I received a courtesy call within hours to clarify details, approved the same day with funds received shortly after. Service has been nothing short of exceptional.
Just excellent!! Happy and Helpful!
The RateSetter people are excellent. They are friendly, happy and helpful. Delightfully Aussie and super amicable - it didn’t feel like I was even applying for a loan! They sorted everything for me so quickly and professionally. There were not hidden costs - and when I spoke to them yesterday they explained I could pay back my loan early without fees if I wish. I was helped through the online confirmation process and feeling very satisified. Thanks so much guys! Highly recommended!
Quick and Simple
This is the first time I have used rate setter and I was very please with my experience, the loan was easy to submit and approved quickly, communication throughout the process was excellent. will use again.
Currently on my second loan with RateSetter, can't fault the service!
I initially signed up for a loan for a second family car last year. The sign-up process was painless, and managing the loan via the RateSetter portal is a breeze. You receive email and SMS reminders about your monthly repayments, which can be handy if you don't have the process automated.
I later went in and adjusted my payment schedule to get that loan paid off within 12 months, and am now on my second loan with RateSetter to pay out the residual amount on the lease of our family car. Again, I can pay it off as quickly as I like, and the portal gives me a good overview of payments made and the upcoming payment schedule.
I'd definitely recommend RateSetter to anybody looking for a hassle-free personal loan, and the bonus is that you don't have to deal with a bank.
Great and very patient with me! lol
RateSetter was used by my mortgage broker, there was a few hiccups from my end and my personal circumstances and they were very patient, professional and easy enough to work with.
RateSetter has been the best loan experience I have ever had. So efficient, professional, courteous and to the point. To be honest I actually (pleasantly) stunned at how good the whole process has been. HIGHLY recommend.
Quick and easy process
It was a surprisingly easy process. Ratesetter has helped me combine my debt into one manageable bill with one easy repayment plan. Definitely would recommend to anyone looking at consolidating .
Service was great, to the point with no fuss. I highly recommend using Rate Setter. I was really surprised with the short amount of time it took for the whole process. Very happy!
Excellent person to person phone call after a very easy, hassle free application process. I will definitely recommend RateSetter to any person requiring finance. 5 Star rating in my opinion!
As I was looking to get a Personal Loan for Personal use, I didn’t want to approach any of the big banks as they always put you through the hoop and just treat you like a number rather than a human being, and although my bank is a Community based bank, I did my research and discovered that their lending rates for a personal loan was almost or same as the big banks. When I did further research, I found that rate setter had the best and lowest rates for a Personal Loan out there. I decided to do the initial inquiry and phone their Customer service asking about a few things. Engaging with their customer care service was a refreshing sea breeze and I found myself blown away.
I then applied for the Loan and it took just a day for my Loan to be approved after the necessary checks. Let me just say this, WOW! - I’m completely speechless. Anyone that reads this , please don’t waste your time applying for a loan with the other big banks, if you have a good credit history and have a stable Permanent job, I assure you that this company is simply the best and I’m giving them 5 Stars . Well done and please keep it up guys .
Rate-setter staff are professional efficient with an excellent personal customer approach, all with low interest rates and products aimed to support people during Legal litigation encountering difficult stressful time.
We Recommend Rate-setter highly, to anyone who find themselves in the same situation.
This was a very easy process!
I received a letter from RateSetter in the post as I was trying to work out the best way to consolidate some of my credit card debts. I applied for a personal loan to pay off my debts so I could close my credit card. The online process was very easy and straightforward. Uploading details and statements. They gave me a quote with all applicable fees laid out. Great interest rate! It has made me feel a lot better about paying off my loans, now knowing how much I will have to pay each month and knowing when it will all be finished. Customer service was excellent and their communication was great too. Thanks RateSetter.
Excellent, easy experience
Very easy and stress free. Nothing like dealing with the bank at all. Will be a RateSetter customer in the future for sure. Thanks for making it a very easy process.
No consultation at anytime. Untrustworthy
No consultation as part of the loan, rate setter did nothing inline with my broker, interest rate changed 3%, variable not fixed, loan was not paid where I wanted it to go and changed rate by .6% after a month. I now have loan with ME to pay out at 4% less. Don't Trust. You have been warned.
Market leader professional service
The staff I dealt with where very helpful and professional . The administration costs where lower than other peer to peer lenders in the market. The interest rate was extremely competitive and lower than I expected.
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