Excellent quality of service
RateSetter truly extended to us true sense of compassion and understanding of our predicaments. Their invaluable help and professional assistance have turned our long dream of having a solar system installed in our place. The conditions and terms are straight forward and easy to understand. Response is very quick and hassle free. It is indeed a pleasure to avail of their services. Highly recommended.
Loan interest rate went up more than 1.5% after only 3 weeks. How to justify that.
Ludicrous rate increase. Needs to be realistic not 1.5% after only a few weeks. Banks increase by 0.25% and people complaining about that how then if 6 times that amount
Lending process went thru smoothly. Receptive and friendly staff. Great communication from day one to the end, especially during the review process.
Upfront with fees and costs and no surprises.
Very easy online process to apply and provide info for the application. Very reasonable costs and advised up front. Great site to manage the loan and my repayments. Thank you.
Fast and Easy
The process to check your lending limit and rate was straightforward & simple, with a fast turn-around for loan processing. Great communication updates from friendly staff by email and text. Area for improvement from the credit team's verbal communication to provide more context to questions asked.
Interest rate, fees and monthly repayment may change without notice.
* Please note your RateEstimate is an estimate only, based on the initial details you have provided. Following a full application your interest rate, fees and monthly repayment may change without notice.
Please read above sentence before proceeding ahead with your application. It is never gonna be the same interest rate which will be only higher and not any lower
Great and Easy!
Very easy to deal with and quick too , especially as the loan I required was somewhat time sensitive. Rate is not too bad either. Would use again. Thank you very much !!
Really easy process
Thanks RateSetter crew - you made what is normally a pretty painful exercise painless! Good, responsive communication, real people who understand the Australian context and good systems. Very happy with my Solar Wholesalers Sonnen battery and very grateful for the service from RateSetter to make it happen.
Simple fast efficient
Excellent to deal with. No waffle like the big banks. Fast approval in literally 24 hours.Great communication throughout and an easy to follow application process. Great interest rates. Highly recommended.
Monthly repayments only ? $$$$ grab
It’s 2019 what company only offers monthly repayments ? A company that doesn’t care about its customers and only wants the higher repayments , this prevents you making the minimal interest payments and puts more money in their pockets .... terrible service
great communication, kept informed every step of the process
Easy to use application and very friendly helpful staff, very smooth from start to finish. Thank you to the team at rate setter for your help. Everything was approved in less than 24 hours. Very reasonable interest rates and repayments very manageable.
Quick & easy process
Easy online application, great customer service team over the phone, with a quick & easy no fuss approach to money lending! I also applied to one of the big 4 banks who I have banked with for over 15years and felt the experience time consuming & exhausting. Definitely recommend ratesetter
So quick and hassle free
Firstly loved speaking with a ratesetter staff member was was clear and concise. It was so hassle free easy steps and all handle by ratesetter and so quick. I also chose another bank and it took longer and wanted so much more info. I have already recommended them to my friends
Excellent service and product
RateSetter offer an excellent Green finance option - highly recommended for affordability and ease of process. The staff were helpful and responsive. The product suited my needs and the rate was very competitive for the amount I needed to borrow.
Timothy Guy Wiringi
Coupled with my credit rating made the loan application process very easy.
The customer response times were amazing and the assessment and approval response was completed within a twenty four hour period. I have never experienced borrowing that amount with so little red tape, obviously the very good credit rating simplified the process?
Easy to complete and well explained
The support and guidance was appreciated. Never any pressure but the people I dealt with were helpful.
Overall I was pretty happy with the service provided by Ratesetter.
Would definitely use them again
Smoothest, fastest loan application EVER
Great experience! Service came from an Australian voice who was professional and helpful. There was a small glitch in the ID process, but from there, it went very quickly. From ID to approval was a total of 24 hours. Contract was written in easily understandable language too, so very pleased with the whole process. And the rate was excellent. If I need to borrow again, I'd definitely use RateSetter again.
going on holidays, bit short of cash
Easy to contact. Loan assessed and approved in under five days. So much easier that through my own bank, better service and better feedback, much faster and more efficient. Am able to repay early with no fee.
This is perfect .
I am very satisfied with the service, can not fault the service in any way, excellent.
We did not have any unexpected charges or costs.
Will definitely recommend to my family and friends
A great product
A really easy loan to access online with a great interest rate. It’s great that there is opportunity to pay extra no penalty for paying the loan out early. Thanks