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Rawson Homes NSW, Kellyville (HomeWorld)

Rawson Homes NSW, Kellyville (HomeWorld)

4.5 from 60 reviews

Good quality but slow

I am happy with Jag quality is good. He is kind and helpful. Only downside is the project was delayed and finished a lot later than the original completion date, i hope we can be compensated for the delay.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
1 comment
Hi Ziying, Thank you for your feedback. We're glad to hear that Jag has been such a help to you and we hope you enjoy your home for many years to come. We're also sorry to hear about your concerns, we will private message you to find out more. - Rawson Homes

Perfect work!

Jag doing a very good job for helping me with the inspection and his very professional at his work. The house is nice and I am very happy to choose Rawson homes.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
1 comment
Hi Hang, Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that Jag was such a great help to you and made your experience a positive one. We hope you enjoy your home for many years to come! - Rawson Homes

The work is good, but really slow.

Jag is a very organized and eye to details person. Whenever I contacted him, he is very patient to answer my questions and solve the issues in a timely manner. However It is far behind from the planned completion date and caused us a lot to rent somewhere else while waiting for the handover, I think we should be compensated for the delay.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
1 comment
Hi Silvia, Thank you for your feedback. We're glad to hear that Jag has been such a help to you. We're also sorry to hear about your concerns, we will private message you to find out more. - Rawson Homes

very happy

Jag is vey nice and friendly. He is a helpful and kind builder. He works efficiently. I am very satisfied with his work and recommend Rawson Homes builders to my friends.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
1 comment
Hi Tammy, thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that Jag was such a great help to you and made your experience a positive one. We hope you enjoy your home for many years to come! - Rawson Homes

Very happy

Very happy with Jag He's professional and easy to deal with in all respect. The downside is the project is far behind from original completion date without being compensated for the delay as in contract.

Build StagePost-Construction
Construction End DateMay 2019
1 comment
Hi James, Thank you for your feedback. We're glad to hear that Jag has been such a help to you. We're also sorry to hear about your concerns, we will private message you to find out more. - Rawson Homes

Great work

Excellent work and great quality home, happy to build with Rawson homes. our site manager jag was really good and professional with his work. would highly recommend to build with Rawson homes

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateDecember 2018
1 comment
Hi Liguang, Thank you for your feedback! We're glad to hear that Jag was such a help to you. We hope you enjoy your home for many years to come! - Rawson Homes

It’s a great experience.

Rawson homes is a big company. The employees are very kind. My land has been settled, we’re looking forward the building. Rachel helps us a lot. This a great experience.

Customer Service
Build StagePre-Construction
1 comment
Hi Jill, Thank you for your feedback. We are glad to hear that Rachel has been such a help to you! We wish you all the best for the next stage of the process. - Rawson Homes

Great Quality & Service, Highly Recommended!!

We are very happy with Rawson Home's build quality and service, the whole process was well planned and managed. Especially the site manager jag are very helpful during the work

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
1 comment
Hi Eric, Thanks for taking the time to write those kind words! We really appreciate you letting us know that Jag has been so helpful for you. We hope you enjoy your Rawson Home for many years to come! - Rawson Homes

Excellent, good working and professional

Jag did fantastic job for my property, he is very professional and consideration about his work. He check everything carefully and fix the problem in time. I am very impressive about his job done.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
1 comment
Hi Eileen, Thank you for your feedback! We're glad to hear that Jag was able to be such a help to you. - Rawson Homes

Excited to be underway!

We have just handed over to our site manager and wanted to review the process in the pre-construction.
Nathalie was incredible - nothing was too hard and she was so accommodating in personalising our home. Once we signed it was all very efficient, extremely fast and with guidance from Lauren the whole way through the pre-construction process. The teams assisting with our internal colours were great (we were under prepaired and are so happy with the outcomes!).
Thanks Rawson, we look forward to the next stage!

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
1 comment
Hi Bec, Thank you so much for taking the time to write out your experience and share it with us. We are glad to hear that Nathalie was so accommodating and helpful! All the best with the next stage! - Rawson Homes

This is perfect

My build was well managed by Rawson Homes. Jagjit, our site manager is really helpful. He is patient and responds to all our questions quickly. The quality of the property is good. Jagjit shows me that Rawson Homes is really reliable.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2019
1 comment
Thanks so much for your review. We’re so happy to hear you love your new home. We hope you enjoy it for many years to come. Kind regards Rawson Homes

Great building experience with Rawson Homes building the Benham 33

Overall my build was well managed by Rawson Homes from start to finish. We did a knock down rebuild and chose the Benham 33 in Bankstown area. There were of course some issues along the way due to poor management by our initial Project Manager Wayne e.g. lack of communication and updates and failure to fix issues as per our inspection report. From the start, Rawson was extremely helpful in explaining the process, being upfront with costs so there were no surprises, and they were knowledgeable with how the local council worked. We thoroughly enjoyed every step of the pre-build process from reviewing/editing our plans, selecting externals & internals right through to the submission of plans to council - our pre-construction admin Anny was very helpful and made us feel comfortable every step of the way. She was very efficient and organised and knowledgeable about how Bankstown council worked to make it easier for us.
I would advise that anyone wishing to build should do their research in advance - talk to other people who have build-what they would do and wouldn't do and would do differently, visualise how your house would look like (where the light switches should be, practicality of the windows and doors, and the colour scheme). Do your research and come prepared to the meeting with your choices and decisions. This speeds up the process, you'll feel less stressed and overwhelmed; there is a lot of info to absorb and you have limited times to make choices as change fees do apply.

Once we got to the construction stage, unfortunately our Project Manager wasn't on the ball as we thought and perhaps he had his own reasons but we did not feel looked after. The build was behind schedule by 3 months, he failed to provide us timely weekly updates as promised and we soon realised that he had never been on site to check that the works had been done. We raised this issue with Rawson head office and they assigned Paul and he was excellent. He kept tabs on the tradies, told us what's been done and what's planned the following week and was very happy to meet us at the site and give us a progress tour when requested. If there were any issues, he'd upfront and honest and that was all we wanted. When he confirmed the handover date, everything went as planned. We walked through our house and marked out anything that needed to be retouched.

Overall we are very happy with our build and the quality has been high standard. During the first 3 months moving in, there were some defects such as paint retouches and a leak in our garage. We contacted our Warranty Manager Scott and he organised tradies to fix everything in a very timely manner. We've had some massive storms recently and no water damage in our garage which was great.

The final cost was no different to what we quoted. The only thing that was outside of the quote were council fees. I would say Rawson Homes prices are reasonable.

We did have a few issues with obtaining the OC, unfortunately the council worker who created the DA included a clause to have landscaping fully finished before OC could be obtained which was absolutely ridiculous! I would recommend you read the fine print carefully before signing any DA. Our post-construction admin was Alana was excellent and guided us throughout the process of obtaining our OC and at times we were frustrated with how long it took but she was very patient with us.

I would highly recommend Rawson Homes; we had a very good building experience and it was mostly smooth and I'd build again. The only reason why I did not give Rawson 5 stars was due to the issues we had with our initial Project Manager.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2018
1 comment
Thanks so much for your review, Nancy. We’re so happy to hear you love your new home. We hope you enjoy it for many years to come. Kind regards Rawson Homes

Great experience with Pre Construction Admin

Our Pre-Construction Admin, Lauren Chaney has been very organized, prompt and accurate. She kept us informed at all times and this made us at peace while waiting for council approval. The process is very smooth as she is very efficient and reliable. It was a great experience working with her.

Customer Service
Build StagePre-Construction
1 comment
Thanks so much for your review, Leah. We’re so happy to hear you enjoyed working with Lauren. We hope you enjoy your new home for many years to come. Kind regards Rawson Homes

Perfect job

Excellent time management
Excellent handover process
OC is organized well before handover which saves huge amount of time for end user
Walk through process is well organized and provides lots of useful information

Customer Service
Build StagePost-Construction
Construction End DateMarch 2019
1 comment
Thanks so much for your review, Tom. We’re so happy to hear about your experience. We hope you enjoy your new home for many years to come. Kind regards Rawson Homes

Great Experience

I have built my house with Rawson homes in Half Moon Estate Schofield. I am impressed with the professionalism throughout the process. The site Manager Kane Wood has provided me regular updates on the project status and arranged inspections during the construction phase. Had a final inspection last week and everything is as per expectations. I will always consider Rawson Homes for my future requirements.

Customer Service
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateMarch 2019
1 comment
Hi Prashant, Thanks so much for your feedback on Kane. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards Rawson Homes

Great experience with Rawson Homes in Pre-Construction Phase

Pre-construction has been a very positive experience to us. Our PCA Melissa was extremely helpful, knowledgeable and responsible. It was a great pleasure to work with the Rawson team through pre-construction process. Hoping constructions follows the same path.

Customer Service
Build StagePre-Construction
1 comment
Thanks so much for kind words, Mon. We really appreciate you taking the time out to share your experience with us—and we agree, we are very lucky to have Melissa on our team! We hope you enjoy your Rawson Home for many years to come. Kind regards Rawson Homes

It is good

It took longer time than I tought,and the end of the year is not a good time for property rental,but it looks fine after finish,if the wall fence can be paint color will be better;for more details still need time to prove it. I donnot understand why dishwasher machine is not included,it brings me more steps to rent the property. The builder is nice and responsible.

Construction End DateDec 2018
1 comment
Thanks so much for your review, Baixue. We hope you enjoy your home for many years to come. Kind regards Rawson Homes

Construction review

Overall we are satisfied.Our construction started with few confusions , however the way site supervisor Mr.Leon Raaff managed the construction , ensured the progress is on par with the timeline and timely addressing our concerns made us feel at ease.
We are very pleased with the site supervisor ,he ensured us we are in good hands.
Company handled most of the issues but we felt there is no proper coordination between the internal teams in office which sometimes confuses customer.
Cost wise we feel construction is bit expensive

Construction End DateDec 2018
1 comment
Thanks so much for your review, Raghu. We appreciate you taking the time out to share your experience with us. Kind regards Rawson Homes

Double storey build - Pre-Construction Phase

This is a review for the pre-construction phase only, as our build has only just commenced.
So far the process has been very smooth. Right from the outset, our sales consultant was very helpful in discussing all the changes we wanted made to our layout, our tender presenter explained everything to us, and our PCA has been very helpful in answering many questions, and just generally keeping us updated in where we are in the whole process. So far the cost has been pretty much what we expected, however we did a fair amount of research beforehand.
We have had minor issues, mainly due to our internal colour consultant making quite a few mistakes, resulting in a bit of a delay. However, these were rectified and, fortunately, we still made it to construction within our tender period! All our other consultants (externals, external colours, electrical, tiles) were very helpful and fortunately were willing to give a bit of input on what would and would not look good - this was a good thing for my partner and I as we are not great at imagining the end product.
Our piers have now gone down, and our site supervisor has been very friendly so far. But we will update this post once we are a bit further along in the building process.

Construction End DateAug 2019
1 comment
Thanks so much for your review, Angie. We’re so happy to hear you're off to a good start. Kind regards Rawson Homes

Great

It was amazing. We had a great experience with Ray. He showed us around the us and pointed out the flaws that he is going to fix. We pointed out something and he was more than willing to help us fix them. The communication process was easy and convenient. The result of the house was genuinely good and clean. We are happy with it.

Construction End DateDec 2018
1 comment
Hi Mhy, Thanks so much for your feedback on Ray. We have a great team here at Rawson Homes and really appreciate hearing from happy customers. We hope you enjoy your Rawson Home for many years to come. Kind regards Rawson Homes

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NSW, Kellyville (HomeWorld)
Contact Number (02) 8883 1361
Address21 Hartigan Avenue, Kellyville NSW, Australia
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