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RCH Natural Products

RCH Natural Products (page 2 of 4)

1.5 from 61 reviews

Reviews

1.5

61 reviews
5
(7)
4
(0)
3
(0)
2
(1)
1
(53)
  • Product Quality
    1.5 (17)
  • Return Claim MadeYes (4) · No (19)
  • Shipping
    1.8 (10)
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Reviewer Photos & Videos

Ros

Ros

  • 2 reviews
  • Verified customer

Scam Merchants

published

My order could not be filled. Then they hedged about returning my payment. They tried to get my bank account details instead of repaying through PayPal. PayPal sorted them out quickly.

GRS

GRS

  • 2 reviews
  • 1 like
  • Verified customer

Scary Scam. Do not ever buy off this website.

published

You will never receive any of the products that you order.
Don't go near this website.
It is a total scam. They will take your money and more.
And all the good ratings on here are part of the dodgy setup and are not real.

Aline Cohen

Aline CohenPeel, WA

  • 2 reviews
  • Verified customer

Do not use this company.

published

Similar experience as described by other users. After placing and order early August 19 I was advised a few days later that they had ran out of stock and were looking at a few weeks delay before restocking. I was offered a refund or a later shipment, which I initially agreed with. I recontacted them mid September and was told that they had trouble getting the products I ordered and was again offered a refund which I then requested. This has not occured weeks later and they do no answer my emails anymore. Also, to note that within 48h of placing my order, fraudulent activity took place on the card I had used...

Product Quality
Shipping
Return Claim MadeNo
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Peter

PeterGreater Melbourne (Outer), VIC

  • Verified customer

DO NOT use this company.

published

We Placed online order and and after paying via credit card and then clearing our funds we were notified by email and was advised that they were out of stock and they would issue a refund.
Multiple emails exchanged. They always said that it was the accounts team looking into providing a refund...No refund provided. Have now unfortunately forwarded the complaint to consumer affairs.
I would highly think that it is highly probable that previous reviews are false. Would never use them or recommend them by any means

Shipping
Return Claim MadeNo
  • Verified customer

Do Not Trust This Company Poor Service And Communication

published
Colin

ColinMetropolitan Adelaide, SA

  • Verified customer

3 months from placing order. No intention to update customers. Refund requested month ago still no transfer. Terrible

published

No info on product delivery.
No refund made.
Terrible customer service
Will Never order again
3 months from placing order. No intention to update customers. Refund requested month ago still no transfer. Terrible service

  • Verified customer

happy with the purchase

published

I went online searching for a Home need Products that is very hard to find online, Got a decent discount in RCH and timely delivery. happy with the purchase. thanks!!!

Product Quality
Shipping
  • Verified customer

Do not use this site, it is a scam

published

I didn't get a confirmation email for my order so I queried it. After 2 days they came back to me and told me they were waiting on stock and when it didn't come in their supplier told them it would be 3-4 weeks and I could either, wait or order something else or get a full refund.
I then reviewed the company on Google and found quite a few other people had had the same response to their orders and no refunds were given.

Return Claim MadeYes
Diana Nick

Diana NickPerth, WA

  • 7 reviews
  • Verified customer

Product out of stock and problem to receive my money back

published

Product out of stock and problem to receive my money back. I wish I would read 1 star reviews before dealing with this company. I am trying to get my money back for 2 weeks . Never again

Product Quality
Return Claim MadeNo
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  • Verified customer

secure packing

published

My first try on the products itself is so satisfactory. Definitely worthy buying. Just received my order of the colloidal silver bottles with secure and neat packing . Thank you RCH!!

Product Quality
Shipping
Return Claim MadeNo
Carol F.

Carol F.Greater Melbourne (Outer), VIC

  • 21 reviews
  • Verified customer

I should have read the Reviews !

published
  • Verified customer

Avoid at all costs!!! This is a fraudulent company!!!!

published
  • Verified customer

Don’t deal with this company

published

This company took an order for a product that was out of stock. They let me know and I advised that I was happy to wait the 3 weeks for it to come in. It didn’t and I wasn’t notified. Despite requesting the refund I still haven’t received one

Return Claim MadeNo
Berocca

BeroccaBunbury

  • 30 reviews
  • Verified customer

SCAM - Do not order from this company!

published
Product Quality
Return Claim MadeYes
Annika H

Annika HSouth East Queensland, QLD

Scam. Do not buy through them.

published

My story is the same as a lot of other's here... I purchased an item (using PayPal) and a few days later received an email (unsurprisingly written with poor spelling and grammar) about how, for some unknown reason, their supplier was out of stock. I asked for a refund. They said they'd issue one. After a number of days with no refund, I emailed them back. They informed me that they were prioritising my refund and even had the gall to ask for my bank account details to make it 'quicker' (ha!). I will be lodging a claim through PayPal and advising the ACCC of this scam company. Buyer beware

Product Quality
Return Claim MadeNo
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Ben

BenVictoria

Product out of stock - no notice until after 3 days after ordering

published

I placed an order for a product, and 3 days later got an email to say that it's out of stock. There was no indication at the time of placing the order that it would be out of stock. Worse, the product is still advertised without any indication it is out of stock. I have requested a refund.

Norman Hayashi

Norman Hayashi

  • 2 reviews
  • 1 like
  • Verified customer

Item out of stock twice in a year's stretch, still haven't received any refunds

published
I_am_Fee

I_am_FeeSouth East Queensland, QLD

  • 4 reviews
  • 1 like
  • Verified customer

Liars!! And cheats!!

published
David

DavidSydney

  • 2 reviews
  • 1 like
  • Verified customer

This company is a scam

published

Do NOT buy from RCH Natural Products.
The first time I purchased from them they advised that suddenly the product was out of stock but if I wait 4 weeks they would have more. 8 weeks have passed .... NOTHING, no communication no products.
I then needed to buy a completely different product - did my Internet search and found the product and bought it not realising it was the same dodgy group. I ordered then got the same identical response as my first purchase. I feel particularly stupid as I have now been unwittingly fooled twice by the same SCAM.
Do yourself a Favour and avoid!!!!

sandyt

sandytadelaide

  • 2 reviews
  • Verified customer

AVOID AVOID AVOID

published

twice now I have tried to order products from this site. Both times same outcome...nothing received. First time they told me out of stock although still advertising and selling it online and second time they claimed they tried to delivery but it was returned damaged to them and now no stock. Both times no communication from company . Had I not been onto it I would have lost my money. Thank goodness for PayPal and buyer protection. This company is unreliable at best, fraudulent more likely.

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Questions & Answers

mac

macasked

Rch if you are a real company why don’t you have an address or phone number? Why are all your positive reviews from fake accounts with no other reviews? Why are you pretending to sell medical supplies in a health crisis?

No answers
Mark

Markasked

When are you going to come clean and admit your a scam

4 answers
HappyCustomer
HappyCustomer

I fell for the scam. Reported them but when will they be taken down from internet

HappyCustomer
HappyCustomer

They are from India.

mac
mac

Please report their website to ACCC
Report website as phishing scam to google
Report their sock puppet empty social media accounts on Facebook LinkedIn etc so they are removed

Berocca

Beroccaasked

After having a bad experience with your company - item order was apparently out of stock and was offered refund which never came, I found this review site.

There are LOTs of bad reviews, most with the same theme that you never despatch items and don’t give refunds.

My question is - why are ALL of your positive reviews from people who have only published ONE review, it appears that these are all fake reviews made by your company. Is this the case?

No answers

Get an answer from our members and RCH Natural Products representatives

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