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Real Pet Insurance Classic Accident & Illness Cover

Real Pet Insurance Classic Accident & Illness Cover

4.3 from 11 reviews · View Statistics



11 reviews
  • Value for Money
    3.0 (1)
  • Transparency
    3.0 (1)
  • Customer Service
    1.0 (1)
  • Claim Resolution Time
    • 1-2 months (1)
  • Claim ApprovedYes (1) · No (0)

SuzanneGreater Melbourne (Outer), VIC

  • 2 reviews

Terrible service


So painful putting claims through. They constantly make mistakes and take months to rectify. Offshore call centre staff are useless. Will be taking my business elsewhere. Not worth the "cheaper" premium.

Value for Money
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1 comment
Real Insurance
Customer RelationsReal Insurance

Hi Suzanne,
I am sorry to hear of your recent claims experience. We would appreciate the opportunity to look into your experience further and I have sent you a private message to obtain your policy details.
Kind regards,

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Real Pet Insurance Classic Accident & Illness Cover


Compare all 3 Real Pet Insurance
CategoryPet Insurance
Annual Benefit Limit$12,000
Amount of Vet Bill Covered Up to 60%
Minimum Pet Age 8 weeks
Accidental Injury Cover Included
Illness CoverIncluded
Routine Care CoverNot Included
Tick ParalysisIncluded
Emergency Boarding Fees$500
Lifetime Cover Included
Cooling Off Period30 Days
Consultation Fees$300
Cruciate Ligament ConditionsIncluded
Waiting Period for Illness 30 Days
Condition Limit$2,000 per condition (Classic Accident & Illness Cover only)
Compare all 3 Real Pet Insurance

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