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Real Pet Insurance Classic Accident & Illness Cover

Real Pet Insurance Classic Accident & Illness Cover

4.3 from 11 reviews · View Statistics

Reviews

4.3

11 reviews
  • Value for Money
    4.7 (7)
  • Transparency
    4.7 (7)
  • Customer Service
    4.6 (7)
  • Claim Resolution Time
    • 1-2 weeks (2)
    • 2-4 weeks (2)
  • Claim ApprovedYes (4) · No (0)
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Desmond

DesmondGreater Melbourne (Inner), VIC

Just joined so far seems Ok

published

The Policy seems good value and just joined up my Dog Ben the account was easy to set up and is compatable with others and I have been with Real Insuranced now for many years and very happy with their policies

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1 comment
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The reviewer stated that an incentive was offered for this review

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Myra

MyraSydney, NSW

  • 2 reviews

Excellent service

published

I am happy with Real Pet InsuranceInsurance , it is a good service with rebates in to my bank account
My only complaint is regarding the telephone service after one of our beloved dogs died. I phoned your company to change our insurance to one dog as our poodle had sadly died. The person on the phone took my details and did her job efficiently changing the cover to one dog. At the end of the call she said
"Have a Great Day". Not appropriate and insensitive.

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1 comment
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great

published

I didn,t at first but I do now. I Have claimed twice and both times did the claim not take long.I have been with you for about 8 years now.

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1 comment
Real Insurance
Customer RelationsReal Insurance

Hi Edith,
Thank you for taking the time to share your experience with us. I am delighted to hear that we have been able to assist with your claims and assist in providing support for your pet, when needed.
Kind regards,
Jessica

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Fantastic Cover!

published

Claims process was simple and initiated by our vet. Process was handled efficiently by Real Pet Insurance and process banked in terms of arrangements! I was pleasantly surprised by the experience!

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1 comment
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Libby

LibbySouth East Queensland, QLD

Very happy

published

We are very happy with the policy, our vet puts in the claim for us and we get our refund back very quickly!! We have been with Real pet insurance for a few years now and will continue with this policy.....

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1 comment
Real Insurance
Customer RelationsReal Insurance

Hi Libby,
What a wonderful review. I am delighted to hear the ease in which you find it to claim through your vet, and thrilled you receive your payment quickly. Thank you for your support and for sharing your experience.
Kind regards,
Sharon

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Philomena

PhilomenaKimberley, WA

  • 2 reviews

I know that I have made the correct move in joining up with the Real Life Insurance.

published

My Policy with the Real Life Insurance is up to a great value. Wasn't difficult to join.
I have lost count in the number of years that I have joined up with The Real Life Insurance.

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3 comments
Philomena
Philomena

I now can feel the heavy weight off my chest knowing that my 3 pooches are covered by Real Life Insurance Accidental Cover.

Real Insurance
Customer RelationsReal Insurance

Hi Philomena,
Thank you for taking the time to share your experience with us. I am delighted to hear that we can provide you with suitable Pet Insurance and the peace of mind, knowing that your three pooches are covered.
Kind regards,
Jessica

Philomena
Philomena

I would like to thank Real Life Insurance for this great opportunity and Advertisement regarding Pets Insurance. It sure put me at ease knowing that my pups now have Pet Insurance Cover.

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Lawrence

LawrenceSouth East Queensland, QLD

  • 2 reviews

Very good service!

published

Our policy is a basic accident insurance for our ageing half-burmese cat. The policy has provided peace of mind for unexpected events since its inception, about 7 years ago. Setup was easy, and was pleased that we received interim reports after our claim was sent.

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2 comments
Lawrence
Lawrence

Service was excellent. A survey, quick & simple, is acceptable.. I will NOT divulge personal password to our internet provider just in order to submit the survey..

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Questions & Answers

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Real Pet Insurance Classic Accident & Illness Cover

Details

Compare all 3 Real Pet Insurance
CategoryPet Insurance
UnderwriterHollard
Annual Benefit Limit$12,000
Amount of Vet Bill Covered Up to 60%
Minimum Pet Age 8 weeks
Accidental Injury Cover Included
Illness CoverIncluded
Routine Care CoverNot Included
Tick ParalysisIncluded
Emergency Boarding Fees$500
Lifetime Cover Included
Cooling Off Period30 Days
Consultation Fees$300
Cruciate Ligament ConditionsIncluded
Waiting Period for Illness 30 Days
Condition Limit$2,000 per condition (Classic Accident & Illness Cover only)
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