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Real Pet Insurance Premium Accident & Illness Cover

Real Pet Insurance Premium Accident & Illness Cover

4.5 from 4 reviews

Great cover!

Great with my current pet so my new pet is now covered with Real as well. I have been with Real for 11 years and they have looked after me

Value for Money
Transparency
Customer Service
Number of Pets2 pets
Pet Type(s) InsuredDog
Claim MadeYes
Claim Resolution Time1-2 weeks
Claim ApprovedYes
1 comment
Hi Vicki, Thank you for taking the time to share your experience with us, we really appreciate it. I am thrilled to hear that we have been able to provide you with suitable cover for both of your pets and with the peace of mind, knowing they are covered. Kind regards, Jessica

Brilliant service

Great policy , great value and good time management on funds to be returned. We have been with Real before we collected our puppy 4 and a half years ago. Great focus on customer care.

Claim MadeYes
Claim Resolution Time<1 week
Claim DateSeptember 2019
Claim ApprovedYes
1 comment
Hi Glenn, Thank you for taking the time to share your experience with us, we really appreciate it. I am delighted to hear that we have been able to assist with your claims and provide support, where needed for your grown puppy. Kind regards, Jessica

Think you should cover more for pulling out animals teeth.

I was sending it to you by email. Now my My Vet sends it to you .it makes it easy when the vet sends it to you.would be better if the coverd animals teeth more sometimes animals has 2 or 3 teeth out

Value for Money
Transparency
Customer Service
Number of Pets1 pets
Pet Type(s) InsuredDog
Claim MadeYes
Claim Resolution Time2-4 weeks
Claim DateAugust 2019
Claim ApprovedYes
1 comment
Hi Excellent, Thank you for taking the time to write your review. We are always looking for ways to improve the service we provide to our customers and your feedback will assist with this. Kind regards, Sharon

Very happy with policy

Very happy with Oz who explain it thoroughly to me , easy set up and peace of mind for my girl and me. I am pleased I have good cover for her.

Value for Money
Transparency
Customer Service
Number of Pets1 pets
Pet Type(s) InsuredDog
Claim MadeNo
1 comment
Hi Judith, Thank you for taking the time to share your experience with us, we really appreciate it. I am delighted to hear of the great service that you have received from Oz and that we can assist in providing you with the peace of mind, knowing your girl is covered. Kind regards, Jessica

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Questions & Answers

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Details

Real Pet Insurance Premium Accident & Illness Cover
CategoryPet Insurance
Contact Number 1300 665 965
Email Address service@realpetinsurance.com.au
UnderwriterHollard
Annual Benefit Limit$12,000
Amount of Vet Bill CoveredUp to 80%
Minimum Pet Age 8 weeks
Accidental Injury CoverIncluded
Illness CoverIncluded
Routine Care CoverOptional Extra
Tick Paralysis$1,200
Emergency Boarding Fees$1,000 (you must the the sole carer and hospitalised for over 5 days in a row)
Lifetime Cover Included
Cooling Off Period30 Days
Consultation Fees$300
Cruciate Ligament Conditions$2,600
Waiting Period for Illness 30 Days
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