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RedBook Inspect was previously trading as Auto Inspect and underwent a re-brand in 2015.
RedBook Inspect (page 4 of 21)
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Singh A.Greater Melbourne (Outer), VIC
GREAT EXPERIENCE HIGHLY RECOMMEND
Highly recommended gary(Dandenong south) for redbook car inspection.Very professional and efficient.this guy full of knowledge regarding cars mechanism.communicated every step in very professional way.very helpful thanks gary once again. Highly recommended for car inspection.
1 comment
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JohanaBonner 2914, ACT
Just what I needed to give me the confidence.
I had a pre-purchase inspection done which was carried out by Ben Tildesley and I must say I was very very impressed with the thoroughness and comprehensiveness of the report which gave me great confidence in going ahead with the purchase. I live in Canberra and the car was located in New Castle and with the current travel restrictions I could not travel to inspect the car. Booking with Redbook was a great option and inspection was organised quite fast and the report provided in a timely manner. I was received a followup from Ben to let me know the inspection had been completed. I am very happy with Redbook service and thank heaps to Ben Tildesley for the inspection and reporting. It felt as if I was there myself.
Keep it up.
Johana
1 comment
RedBook I.RedBook Inspect
Hi Johana,
Thank you for taking the time to leave your kind review on our business. We aim to assist our customers in making more comfortable and informed buying decisions when it comes time to purcha... Read more
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jogodishGreater Melbourne (Inner), VIC
- Verified customer
Top bloke
Great experience at Port Melbourne Uber inspection centre by Fez. Very experienced and happy to explain the process of the inspection for me. Look forward for my next I spection next year, see you then Fez! Thanks again.
1 comment
RedBook I.RedBook Inspect
Hi there,
Thank you so much for the 5-Star review! It is great to hear this positive feedback about your recent inspection! I'll be sure to pass your feedback along to Fez, I'm sure he will greatly ap... Read more
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AshleighSouthwest, VIC
Made my day.
Being from Geelong I was hesitant to travel to Melb just for a 20min inspection. The guys here were amazing and were very helpful and kind. They made my day!!
1 comment
RedBook I.RedBook Inspect
Hi Ashleigh!
Thank you for the 5-Star review! We aim for our staff to be diligent and customer-centric so I'm glad to hear that our team in Melbourne has shown that to be the case!
Kind Regards,
The Redbook Inspect Team
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hajNoble Park
- 2 reviews
I had very good conversation and the stuff were amazing
I went there this afternoon for inspection and met Garry and Emal, they were so helpful and understanding. I would definitely recommend this to all my friends and family. Thank you so much
1 comment
RedBook I.RedBook Inspect
Hi Haj!
Thank you so much for the 5-Star review! It is great to hear this positive feedback about your recent inspection! We also appreciate that you found Garry and Emal to be so helpful and organise... Read more
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William W.Greater Melbourne (Inner), VIC
Best inspector FEZ
Very very impressed and helpful of your inspector FEZ. He save a lot of time and allow me to go ahead and Uber. Highly recommended employee. Great guy and need to be complimented.Thank you. William
1 comment
RedBook I.RedBook Inspect
Hi William!
Thank you so much for the 5-Star review! It is great to hear this positive feedback about your recent inspection! I'll be sure to pass your feedback along to Fez, I'm sure he will greatly ... Read more
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Nawaf T.Perth, WA
- Verified customer
I’ll save my self next time and fly out in person
Let me keep it simple. Requested an RS3 to be inspected in QLD as I’m in WA, car is valued at 60k AUD.
Report comes back all good with an average of 4/5 with no major issues.
Car arrived, picked up and first start I hear a rattle and a noise from the engine bay. After further investigation turns out the alternator was out. Failed to be recognised by their “highly qualified mechanic” Not only that I get told that he is shocked that the rs3 had the wider wheels at the front if only he did a tiny bit of search to see the plate on the door statin...Read more
2 comments
RedBook I.RedBook Inspect
Hi Nawaf,
Thank you for taking the time to write us a review. We take all negative feedback very seriously. We see you have already reached out to us through our direct channels before posting this r... Read more
eview. We apologise for the poor experience you have had with us. I understand that our after-sales team have suggested reaching out to an Audi dealership to see if they are able to assist with any diagnostics and repairs, have you followed up on this suggestion? If you have anything further to add please PM us as we appreciate your feedback.This is absolutely ridiculous ,it was your
Job to diagnose the issue and inspect as this is what I have paid for not wait for issues to happen and suggest places for a fix.
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JennySouth-Eastern Region, NSW
Useful info that I missed
Mark inspected our 2013 Honda Jazz. It was a reassuring report. He also commented that he'd sighted one key. It wasn't until we handed over the bank cheque and were given the one key that the significance of Mark's comment sunk in. (To purchase a new key from our local dealership was costly and time-consuming. Fortunately we thought to ask our local lock smith who came out the next day and charged a third the price.) Thanks Mark for your good communication and helping us to buy what is so far a very good car. I recommend that other people who have the benefit of your service listen carefully to all you say.
1 comment
RedBook I.RedBook Inspect
Hi Jenny!
Thank you for taking the time to leave your kind review on our business. We aim to assist our customers in making more comfortable and informed buying decisions when it comes time to purchas... Read more
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Darren H.Sydney, NSW
Redbook unlikely to pick up some potential mechanical failures, which can be costly!
Warning: do not rely on redbook inspection for anything mechanical that cannot be clearly seen - their inspections are (as they disclaim) visual only - e.G. They are unlikely to pick up such important things as brakes about to fail (as in my case costing me $1,300 extra) and will disclaim it in any case, so unless it's falling apart at time of inspection, such checks are pretty much useless.
I had a full inspection report done by Redbook and a week later both sets of brakes failed or needed replacing on my vehicle.
Redbook state on their re...Read more
port that "re-inspection is required" and that it was only a visual inspection. As a consumer expecting their professional opinion to protect me from significant additional costs, I question the value in a visual inspection at all. I could have done the same and come to the same conclusions as a layman. Most things in their report relating to the condition of the vehicle are cosmetic and can be carried out by a layman.1 comment
RedBook I.RedBook Inspect
Hi Darren,
Thank you for taking the time to write us a review. We take all negative feedback very seriously. We see you have already reached out to us through our direct channels before posting this ... Read more
review. We apologise for the poor experience you have had with us. If you have anything further to add please PM us as we appreciate your feedback.Similar opinion? Write a review on ProductReview.com.au!
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ShaunGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Very prompt, easy and thorough
The full interaction with Redbook Inspect was professional, prompt and user friendly.
I had a private seller car inspected, the online booking was quick and easy. By the next day the seller was contacted and a time booked for 2 days later.
I was kept up to date with the whole process via email.
Redbook inspector Mark was incredibly thorough and meticulous with the inspection. He called me once the inspection was finished to explain in clear, factual and simple terms the condition of the car. Mark was happy to answer my questions i had at the...Read more
time and encouraged me to phone back later if I had any more questions. The full report was emailed to me immediately after the phone call with the inspector, and contained a very extensive list of findings with all aspects of the car, along with 25 high definition pictures. I am very happy with the service Redbook Inspect provided. I will used them in the future and recommend others to do the same.1 comment
RedBook I.RedBook Inspect
Hi Shaun!
Thank you so much for rating us 5 Stars!
At Redbook Inspect, we pride ourselves in great customer service so we are over the moon to hear that Mark has done another amazing inspection! Feel ... Read more
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Amazing service
Garry & Emal
Dandenong South branch. Great service really nice guys. Fast and enjoyable service. Would definitely recommend going there. Best ecperence. Garry and emal are really nice guys easy to talk to
1 comment
RedBook I.RedBook Inspect
Hi Garry!
Thank you for taking the time to write us a review!
We strive to provide the best possible service to our customers so I'm glad you've felt that we have. Our apologies for the minimal parking.... Read more
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- Verified customer
Fast response and the detailed report that I wanted
I requested an inspection of a Graysonline auction vehicle. The report was completed within 24 hours. (Redbook does not guarantee this response time but told me "they would try".)
The detailed report identified "badly repaired panel damage", something that could not be identified from Grays' description and I may not have noticed if I had viewed myself. The reported included pictures of the "dodgy" areas. This was backed up with paint thickness readings that showed significant areas of the car had been repainted.
The result for me is that I did not bid on a vehicle when my first impressions had me ready to press the Bid button".
I will certainly use Redbook again - whenever trying to purchase a vehicle remotely.
1 comment
RedBook I.RedBook Inspect
Hi there!
Thank you for taking the time to leave your kind review on our business. We aim to assist our customers in making more comfortable and informed buying decisions when it comes time to purchas... Read more
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Michael W - MelbourneGreater Melbourne (Inner), VIC
Extremely professional and trustworthy. Great customer service.
I live in Melbourne and booked a pre-inspection report for a car in WA. Lee (State Operations Manager WA) rang me to say that he's not going to do the pre-inspection report because he knew the car had been involved in a bad accident a couple of months earlier. He advised me not to purchase the vehicle. Lee advised that he was going to refund 100% of my fee. I offered to pay (because his advice will save me a lot of misery and money in the future), but he said he didn't do the pre-inspection report, and I should receive the refund in full. Which...Read more
I received within a couple of hours. Amazing customer service. So professional. I would recommend RedBook to anyone wanting a professional pre-inspection report on a motor vehicle. I will definitely use RedBook again. Thanks Mike1 comment
RedBook I.RedBook Inspect
Hi Michael!
Thank you for the 5-Star review! We aim for our staff to be diligent and customer centric so I'm glad to hear that your experience has shown that to be the case!
Kind Regards,
The Redbook Inspect Team
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Alex GGreater Melbourne (Metropolitan), VIC
Excellent service and communication, fast turnaround and very in depth
Much more in depth than I expected and than the example on their website, and lots of useful information that I used to revise my max price when bidding (Grays online auction) based on the known issues identified by the inspection in order to get the car roadworthy as it was unregistered. Lots of information and pictures, especially considering it didn't even include the road test information as it wasn't allowed to be driven by Grays due being unregistered. My inspector, Damon, provided excellent communication and I was able to speak with him ...Read more
both before and after the inspection to discuss some of the identified issues and advise him some of the car options for this model I wanted him to confirm were fitted or not. Didn't end up winning as the car went over my revised price (winning bid was actually less than I originally had planned to bid up to before the inspection) so all in all money well spent in avoiding potential runaway costs to get roadworthy and I would definitely use again. . Booked Tuesday morning, they sent me an email confirming the booking with Grays for Thurs morning shortly after, and I I had the report by 1015 Thursday. Highly recommended for making an informed decision.1 comment
RedBook I.RedBook Inspect
Hi Alex!
Thank you so much for rating us 5 Stars!
At Redbook Inspect, we pride ourselves in great customer service so we are over the moon to hear that Damon has done another amazing inspection! Feel ... Read more
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Cameron S.Greater Melbourne (Outer), VIC
Very prompt and thorough
Love how quick and easy this was. I’m not mechanically minded at all and thorough report really helped me know what I’m in for. Great service for any used car buyer.
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Deborah PachCentral Highlands and Goldfields, VIC
- 2 reviews
Efficient Relevant and Human Friendly
No mucking around. Booked, inspected, report written and discussed. I had a tight timeframe and my inspector Theo delivered. There were no delays, no issues, and super friendly and available people.
Thanks!
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DazGreater Melbourne (Metropolitan), VIC
Great, fast, and useful service
Awesome. Booked late Sat arvo, inspection was done Monday lunch time. Found a problem (cracked bush) and saved me thousands in labour. Got them to do a second one as well. Recommend!
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Huzaifa F.Greater Melbourne (Metropolitan), VIC
Perfect
I was late but still was considered thankyou so much for the service garry and emal at Redbook inspect Dandenong south branch Much appreciated i came from v long distance
1 comment
RedBook I.RedBook Inspect
Hi Huzaifa!
Thank you for the 5-Star review! We aim for our staff to be diligent and customer centric so I'm glad to hear that your experience has shown that to be the case!
Kind Regards,
The Redbook Inspect Team
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KazzakkGreater Melbourne (Metropolitan), VIC
- 6 reviews
- 1 like
Efficient and through pre-purchase inspection
Considered going through RACV but found it much easier to book Redbook Inspect by clicking the link from within the carsales advertisement. No hassle service all easily completed online. Inspected the car on Friday night, booked the pre-inspection report immediately after and received an email to state that the seller would be contacted. Received an email soon after when the seller had confirmed the inspection date for the Monday. We were very impressed by the Pre-purchase inspection report and the Vehicle History Report which were emailed to u...Read more
s by lunch time on the Monday. Very thorough with lots of pictures and notes that allowed us to easily make our decision to proceed with the purchase. Would definitely recommend Redbook Inspect for peace of mind.1 comment
RedBook I.RedBook Inspect
Hi there!
Thank you for taking the time to leave your kind review on our business. We aim to assist our customers in making more comfortable and informed buying decisions when it comes time to purchas... Read more
Similar opinion? Write a review on ProductReview.com.au!
Brendan P.Greater Melbourne (Metropolitan), VIC
Kind, friendly service
Garry and Email at Dandenong went the extra mile and very kindly offered to carry out my inspection despite being a little late to the appointment. It was very much appreciated.
1 comment
RedBook I.RedBook Inspect
Hi Brendan!
Thank you so much for rating us 5 Stars!
At Redbook Inspect, we pride ourselves in great customer service so we are over the moon to hear that Garry & Emal have shown that to be the case! ... Read more
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Questions & Answers
Sabeeka B.asked
Hi i have bought an imported car. They gave me RWC but doesnt seem to have log book or service history. Can I go to Uber redbook inspection without it ?
1 answer
RedBook I.RedBook Inspect
Hi Sebeeka,
Thanks for getting in touch. We can complete an Uber inspection without a logbook but you will need to ensure the imported vehicle has an Australian compliance plate and is rated by ANCAP with a 5 star safety rating.
Kind Regards,
Redbook Inspect Team
Muhammad A.asked
Hi, is there any difference with redbook inspection for uber, ola and didi? What if I just go through uber inspection and use it for Ola and Didi as well ?
2 answers
Hi you get a inspection from them and they will send to Uber and they will send you a copy of inspection and then update your details on Didi& Ola
RedBook I.RedBook Inspect
Hi Muhammad,
Thanks for getting in touch.
There are slight differences between the rideshare inspection report. If you choose to complete an Uber inspection we will send the report directly to Uber and yourself which you can then submit to the other rideshares should they accept it.
Kind Regards,
Redbook Inspect Team
Nickels H.asked
Bought new car. Do I still need a Redbook inspection for Uber?? Thanks
1 answer
RedBook I.RedBook Inspect
Hi There,
Thanks for getting in touch.
Uber will require an inspection on all vehicles, regardless of age in Victoria. However, other states will have a short amount of time where an inspection will not be required on a new vehicle. These timeframes can be checked directly through Uber's support team.
Kind regards, The RedBook Inspect team.
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RedBook I.RedBook Inspect
Hi there!
free to get back in touch should you need another inspection!Thank you so much for rating us 5 Stars!
At Redbook Inspect, we pride ourselves in great customer service so we are over the moon to hear that Garry has done another amazing inspection! Feel... Read more