RedInk Homes

RedInk Homes

 Verifiedredinkhomes.com.au
RedInk Homes
4.5

568 reviews

PositivevsNegative
88% · 49857 · 10%

Reviews

568 reviews
Pia I.
Pia I.
  Verified WA, Perth
Vamshi Joshi
Vamshi JoshiGreater Melbourne (Inner), VIC
  Verified WA, Perth

Excellent service and always helpful

I have had a great experience working with Carrie Swanson and team. Carrie has been always on top of the things during the pre-start. As I am from interstate, I was worried how things would be, but had a smooth experience and things are going great so far. Hoping to have a smooth and good experience throughout the build as well. Thank You Carrie Swanson! Show reply
Claire
Claire
  Verified WA, Perth

Awesome!

So far everything has been simple. Working with Jay my consultant seems so easy, just an email or phone call away. Honest and clear explanations. The team are so accommodating to changes in plans. Still in the preconstruction stage but they are definitely recommendation worthy! Show reply
Liv
LivPerth, WA
  Verified WA, Perth

The Steph Design

From the start of walking into the show home to the point of signing off on a design, Stephanie Rowley has gone out of her way to create a custom design that will fit our lifestyle. Her patience, sense of humor and due diligence has not gone unnoticed. Love the design and will definitely call it the Steph design. Show reply
Teresa
TeresaPerth, WA
  Verified WA, Perth

Building stage about to start!

Excited to continue into the second phase of our build and to this day the process continues to be seamless, Carrie Swanson has been taking care of us whilst the fine detail of the build is refined and bought to the final copy with regular updates and excellent communication skills. Congratulations on your commitment to your customer Carrie! Now lets bring on the bricks and mortar!! Show reply
JVP1973
JVP1973AU2 posts
  Verified WA, Perth

5 Star Support but it took a while

This could well have been a 2 star review if it wasn't for Neeley coming on board with Redink and taking charge over our outstanding maintenance issues. Neeley made herself accountable for our ongoing maintenance issues was very supportive and proactive in her communications throughout the process. We absolutely love our Redink built home. Show reply
GJ R.
GJ R.
  Verified WA, Perth

Knock down and Rebuild

At Redink I found a design that suited my wants and fitted very nicely onto my existing block. Since contacting Redink, I have been in regular contact with David Godfrey and the team, who have all expertly guided me through the process for demolition, some changes to the design and choosing the fitout. It can be a highly stressful, but David and the team are very competent, professional and experienced, knowing their product inside and out.
I am looking forward to the next stage of the build. Cheers Show reply
Jack L.
Jack L.
  Verified WA, Perth

Fantastic customer service

Dealing with both Shay and Althea through out our build has been an absolute pleasure through all the ups and downs of the building process everything has been handled professionally and within a reasonable time frame Show reply
Busselton
BusseltonPerth, WA
  Verified WA, Perth
Kevin M.
Kevin M.Perth, WA
  Verified WA, Perth

Salesperson Pat was great!

Highly recommend Pat Middleton as a New Home Consultant, his knowledge, design skills and attention to detail are fantastic.
Thanks for all your assistance Pat and we look forward to working together again. Show reply
Hope
HopePerth, WA2 posts
  Verified WA, Perth

Poor communication from the start

The salesman from the beginning lied to us about the 9 month build time. At prestart we were not informed enough about window heights etc after explaining to the consultant what we wanted. There has been a number of defects in roofing frame. Bay window manufacturers n bedroom was wrong. Doors to toilet were not right after we explained what we wanted. The house is turning into something we don’t want to live in very long due to the lack of explaining as we have gone along. If we didn’t regularly check on build ourselves & mention mistakes etc then it would be an utter disaster. Plus a number of delays very disappointing. Not very well managed
Ben
BenPerth, WA
  Verified WA, Perth

Going well

Only at the start of our build but since Carrie has come on board as our pre start consultant, the communication has been great and very responsive, she lets us know everything that is going on and answers any questions we have.
Jay our finance broker is the same, and everything has been easy so far. Look forward to the rest of the build. Show reply
Andrew and Anne-Marie
Andrew and Anne-MariePerth, WA
  Verified WA, Perth
Jacqui S.
Jacqui S.
  Verified WA, Perth

Pre-Start

I’m at the exciting pre-start phase. Kim my pre start consultant, has been extremely helpful during what can be a stressful time. She has updated me every step of the way and also makes great coffee. Now just waiting for my build permit then away we go. Show reply
Elise
ElisePerth, WA
  Verified WA, Perth
Pansy
PansyPerth, WA
  Verified WA, Perth

Luke and Althea are amazing

I must commend Redink Homes for providing us with exceptional customer service throughout the entire process. My Client Liaison- Althea and Site supervisor- were always available to answer our questions and concerns, and they made sure to keep us informed of any updates or changes.

Overall, I highly recommend Redink Homes to anyone who is looking for a reliable, experienced, and customer-focused home builder. Their exceptional customer service and commitment to excellence are truly unmatched. Thank you, Redink Homes, for making my home-building experience a truly enjoyable one! Show reply

Project Home Builders

Find out how RedInk Homes compares to other Project Home Builders

Know better, choose better.

Compare all
Sheila and Jacques
Sheila and JacquesPerth, WA
  Verified WA, Perth

Customer Service provided by LUKE and ALTHEA

We would like to thank LUKE and ALTHEA for the great customer service provided during the build of our beautiful home in Success. Both of them were very easy to deal with and very professional in their particular roles. Even though we had issues with the long time completion and had to pay additional costs , we are very happy with the end result, the built is to our satisfaction. Show reply
Brooke
Brooke2 posts
  Verified WA, Perth

Great Service

Could not fault the service we have been provided with the Pre-Construction team (Sales & Pre-start) At Redink Southwest & Perth offices. Highly recommend Matt Clay (Redink Southwest Sales) & Teila Lawrence (Redink Perth Pre-Start Consultant) Show reply
Richard W.
Richard W.
  Verified WA, Perth

Great service and experience all around by exceptional staff

The initial stages of the build were not communicated very well by the first management team. However about 1 year in at plate height Althea Brennan and Shay Connolly took over management and everything improved. Both Shay and Althea were very honest and communicative especially in the face of the delays caused by covid. They managaed to finish my house on budget that was quoted and with fantastic quality. Minor issues were easily resolved and all around was a great experience for building my first home. Show reply
Jai A.
Jai A.Perth, WA
  Verified WA, Perth

Home pre-start process

We worked with Jenna in the selection of the materials during the pre-start stage for our new home and received excellent service from her. She was very knowledgeable and professional, and helped us go smoothly through what otherwise would have been a stressful task. She got all our package ready for moving into the construction phase. Show reply
Marisa R
Marisa R
  Verified WA, Perth

Amazing!

Althea Brennan, WE can't thank you enough for all your help right after key handover. You were so attentive and always made sure I was looked after. You seriously are the best.

Luke, Our supervisor for two homes, Luke your so down to earth and a great listener when we needed help, you were pleasure to work with. Thank you! Show reply

jade
jadePerth, WA
  Verified WA, Perth

Thank you Althea!

My partner and i would like to thank our client liaison Althea who consistently provided us with good customer service, kept us updated and was backing us in our corner every step of the way! Show reply
Kirsty
Kirsty
  Verified WA, Perth

Jenna has been great!

We have been working with Jenna on our pre-start, and she has made it so easy. Her responses were quick and professional, and everything was just easy with her! Thanks Jenna! Show reply
Donna K.
Donna K.Perth, WA
  Verified WA, Perth
Aussiebloke34
Aussiebloke34Perth, WA150 posts
  Verified WA, Perth
Lee
Lee3 posts
  Verified WA, Perth

The best experience!!

David was so helpful and went beyond to make sure everything was right and was in constant contact to let me know what was happening with the building approval process. Show reply
Project Home Builders

Find out how RedInk Homes compares to other Project Home Builders

Know better, choose better.

Compare all
Will Righton
Will RightonPerth, WA
  Verified WA, Perth
Julia A.
Julia A.Peel, WA2 posts
  Verified WA, Perth

David has gone above and beyond customer service

We are on the stage to initiate building, we tried before to get the home loan with another builder, without success. David has been very helpful since the beginning, he has never hesitated to answer and solve our concerns. David is a good asset to Redink, he posses an exceptional customer service. Show reply
Jos
JosPerth, WA2 posts
  Verified WA, Perth

Great builder!

Redink have been amazing so far with the initial design and Prestart and we are now close to getting our slab down. Their design process was absolutely amazing and we managed to get everything we wanted in our home and they were very accomodating with all our changes! Highly recommend this company so far. Show reply
Abhijit D.
Abhijit D.Perth, WA2 posts
  Verified WA, Perth

Still waiting for the roof carpenter

My brick laying was finished in May 2022. Then I was promised by redink that the carpenter will start on July, then was promised to start on Sept, then was promised to start on October and then last promise is November. Still going.... no sign of any carpenter.
David has been an exceptionally good sales representative and point of contact. He always promptly answers the call but that is not helpful if at the end the tradies are not at the site doing the job. Extremely disappointed.
Colin
ColinPerth, WA5 posts
  Verified WA, Perth

All going well at this stage to slab down

We have had some difficult issues relating land size and shape but Redink have been able to resolve these issues to end up with a design to satisfy our wishes and meet the frustrating requirements of council. We have had good support from the Redink staff to the slab down stage. Show reply
RWH Solutions
RWH SolutionsPerth, WA
  Verified WA, Perth
Paula S.
Paula S.2 posts
  Verified WA, Perth
Aditya S.
Aditya S.Perth, WA2 posts
  Verified WA, Perth

Dream Home. Built to perfection!!!

We got our keys and overall Redink did a great work and built a awesome home in these challenging conditions.
We had some communication issues but overall very much satisfied. The Sales consultant Pav Singh, client liason Daniela Homes were very helpful.

The supervisior Daniel looked after very minor issue we have reported.

Utimately very happy with the end product and had a good experience Redink Homes. Show reply

Kriti Bedi
Kriti BediPerth, WA
  Verified WA, Perth

"Our Dream Home built perfectly as we wished" Glad we selected Redink Homes!!

It has been a great journey with Redink Homes , competent tradesmen , regular communication and updates from staff, and an understanding supervisor. Now waiting for 6 month maintenance and hoping to get few minor things fixed on time.
I would recommend Redinks to everyone who wish to build quality homes with perfection. Show reply
D King
D KingSouth West, WA4 posts
  Verified WA, Bunbury
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
Project Home Builders

Find out how RedInk Homes compares to other Project Home Builders

Know better, choose better.

Compare all
Ben
BenPerth, WA
  Verified WA, Perth
paigesummers107
paigesummers107Perth, WA
  Verified WA, Perth
  • Thumbnail
  • Thumbnail
  • Thumbnail
Suds
Suds3 posts
  Verified WA, Perth
  • Thumbnail
Lisa Hines
Lisa HinesPerth, WA5 posts
  Verified WA, Perth

Love the house Red Ink built for us and would recommend them as a builder

Happy from the great design by the sales consultant, Michael Rippingale to the Prestart with the amazing Beth and the interior designer Renata with all the help from the lovely Connie and our supervisor Marcus he was brilliant, he went above and beyond to ensure we were happy with everything.. Thanks to a great team I have a lovely house. I would definitely recommend Red Ink Homes ...
Page 3 of 10

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.