Redsbaby is offering reviewers of the HILO the monthly chance to win a Skip2 Stroller (valued at $399). Reviews posted from 17th February 2020 onwards go into the monthly draw. This is open to reviewers that post either a positive or negative review. The reviews below may have received this incentive.
Reviewer Photos & Videos
While this chair looks good it is not functional, the reviews on here are the reason I bought it in the first place but I don’t know what people were raving about.
Issues with this chair:
- The tray is too small to fit most plates on
- Most suction plates don’t actually stick on because of the material
- It’s super hard to clean the joins, food gets stuck and it doesn’t come apart
- The tray is too far away from my baby because the seat is far too big and the tray is not adjustable making it harder for her to reach her food
- I had to buy t...
Purchased in August 2020.
Worst high chair ever
Worst high chair ever. I’ve bought a target high chair since and am much happier. I’ll make it very simple:
1. Not compact, doesn’t fold and legs are a death trap
2. Back of seat too low and uncomfortable for child
3. Footrest still too low for child (18 months and he is tall)
4. Harness is useless and child easily escapes
5. Tray is tiny and too much food falls on the floor
5. Tray is too far away from child and a lot of food always falls in between. Child and straps are always filthy after every meal.
6. Accessories are crap and a deliberate ...
Purchased in September 2020 for $170.00.
This high chair is hopeless. I bought it because I loved my redsbaby pram.
The foot stool (even when adjusted) is too low for my 8 month old’s feet to reach (and he is in 98th percentile for height). The fabric chair insert needs to be washed not wiped to clean and there are grooves and crevices everywhere for food to get stuck. Would recommend saving your money and buying a cheap one from Kmart or Ikea.
Purchased in March 2021 for $189.00.
Absolutely terrible highchair
I was very excited to get this. Love redsbaby but more and more I wonder why! Got this in slate grey. My 7 month old cannot sit in it without a towel so of course here’s another $60 accessory you need to buy which haven’t recieved but looks like awful material to wipe. It may be machine washable but I don’t want to do this every day!? The Tray sits so far away from child it’s pointless even having because the food goes everywhere not to mention hard for wee man to reach. The plastic is a wierd texture that suction plates don’t stick on to it a...nd lastly the tray is so small it’s even smaller than the bumbo tray I have and also so small a flat suction plate cannot fit in. Also No indent for a drink. All in all this is a really really crappy product from redsbaby just like most of the accessories for my pram I have brought. Their name is more than their product quality so just don’t bother. Of course I could send back, but after putting it together and testing with a child with food who can “box it back up in original packaging and send back”.. sucked in to buy the insert now to make it at least usable. Only good thing? Cool colour. Function and design should both play important roles redsbaby
Purchased in February 2021 for $180.00.
This company cannot deliver its goods - I ordered on 13 October and finally on 30 November told that goods not available until 30 December - even then????
Don't even bother ordering anything from them
Just pathetic - I am alerting the Office of Fair Trading that they are useless
Absolutely hate this chair
I purchased this chair specifically for the low option. The chair arrived with only the high option. Turns out you have to buy the short legs separately. They then charged me shipping a second time. Everyone in my house hold has tripped over the chair and hurt themselves very badly. I dont think this chair is safe at all.
I asker if I could send it back for a full refund. They wanted me to take it apart and put it back in original packaging as it was. I dont know about you but we get rid of rubbish immediately. They gave me no other option. Its...
Purchased in September 2020 for $230.00.
100000% do NOT recommend
The straps sit below my baby’s shoulders and are constantly falling off him. It’s useless having them so low because they provide no support. It is an absolutely terrible design!
The food tray is also way too far away so my son can’t even reach his food.
You can get better chairs from Kmart and Target for $39! Do not buy this product, it’s a waste of money.
Purchased in January 2020.
Impossible to clean. Food gets lodged in multiple crevices and every meal is a long drawn out battle trying to get it out. I needed to use a toothbrush for crevices. So expensive and a terrible design. Had to remove the straps because they needed to be washed after EVERY meal. Paid an extra $50 for cushioned seat. I'm really disappointed and will never buy from this company again
Purchased in February 2020 for $230.00.
Not functional - better options out there
Have had the Hilo for about 3 weeks now, I thought it looked like a nice option and had a 4pt harness and footrest, but the problems keep on coming. 1 it’s wobbly 2. it doesn’t have a functional seated position- my son is slumped down 3. the footrest, but my very tall 1 year olds feet still don’t reach the footrest. 4. the harnesses gets really dirty, 5. the tray table is extremely hard to remove to the point where any residual food flings off the tray when I have to use a lot of force to get it off. 6. Also turmeric stains and does not come ou...t! 10/10 disappointed! Also misleading ‘trial period’ turns out you can’t actually use the high chair during this period, just look at it and decide if you want it. Redsbaby won’t do anything about the issues other than offering me to purchase a new tray table that’s coming out soon and new grey straps!
Purchased in March 2020 at Redsbaby for $179.00.
Considering the high rate reviews on the products we decided to get the Hilo high hair. As soon as we received it we put it together and it was all wobbly. So I contacted customer service to claim the dodgy product. It took over a week for them to give us a solution which then took another 2 weeks for them to realise they had an error in their system and hadn’t sent the replacement piece for our high chair. In saying that we are still waiting for the replacement pieces.... the product itself looks good! But so disappointed the time we have to wait to actually get what we are paying for
Purchased in March 2020.
The reviewer stated that an incentive was offered for this review
Not very functional
Horrible high chair. Hard to clean, tray doesn’t remove very well, wobbly and needed to be replaced but still wobbly. Overpriced. Have to buy a kit to turn it into the lower chair which is more $$$ wasted. Just don’t buy it.
Purchased in December 2019 at Redsbaby for $179.00.
Beautiful but not functional
The high chair is very easy to set up, and looks amazing. However food gets in between the seat and the tray, making it incredibly difficult to clean without taking it apart. The tray is clunky so hard to clip on and off which isnt ideal granted it will have to be done after every meal. The leg bar in the middle is also a hidey hole for food, and the white straps are ridiculous. Unfortunate and a waste of money. Nothing like the quality and design of their prams.
Purchased in November 2019 for $179.00.
Questions & Answers
Where’s your shop address? I live in Sydney
We're an online store only, but we do have our own Demo Days so that you can come and see the range in person:
is the footrest height adjustable?
Thanks for getting in touch. Yes, the HILO footrest has two footrest positions which can be changed by flipping the footrest either way.
Please reach out if you have any questions.
Brooke - RB Team xx
Hi, can anyone please tell me if suction Boris abs plates such as the wild Indiana bowls work in this high chair. Thanks
Thank you for getting in touch with us.
I am sorry to say I am unable to confirm if these bowls will work as they have not been tested, however, I have forwarded this question through to the design and marketing team and once we have feed back, we will post information onto the website.
Kate-RB team xx
No they do not! No suction plates work
Bright berry bowls and plates work!
Get an answer from our members and Redsbaby representatives
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