Redsbaby is offering reviewers of the HILO the monthly chance to win a Skip2 Stroller (valued at $399). Reviews posted from 17th February 2020 onwards go into the monthly draw. This is open to reviewers that post either a positive or negative review. The reviews below may have received this incentive.
Reviewer Photos & Videos
Does the job but
Really like that it has an infant insert.
The legs stick out really far and we always seem to trip over it.
Also back is quite low so the shoulder straps keep falling off.
We like it but but has a few hiccups.
Purchased in May 2021.
While this chair looks good it is not functional, the reviews on here are the reason I bought it in the first place but I don’t know what people were raving about.
Issues with this chair:
- The tray is too small to fit most plates on
- Most suction plates don’t actually stick on because of the material
- It’s super hard to clean the joins, food gets stuck and it doesn’t come apart
- The tray is too far away from my baby because the seat is far too big and the tray is not adjustable making it harder for her to reach her food
- I had to buy t...
Purchased in August 2020.
This high chair is hopeless. I bought it because I loved my redsbaby pram.
The foot stool (even when adjusted) is too low for my 8 month old’s feet to reach (and he is in 98th percentile for height). The fabric chair insert needs to be washed not wiped to clean and there are grooves and crevices everywhere for food to get stuck. Would recommend saving your money and buying a cheap one from Kmart or Ikea.
Purchased in March 2021 for $189.00.
Nice looking chair but impractical!
These chairs look great but in my opinion they are lacking functionality. I assume almost all babies require the insert as the tray is very far away from the seat. Even at 8 months it is too big for my boy! In addition, there are a few small crevices where food gets stuck and it is difficult to clean. Not a huge fan unfortunately
Purchased in December 2020 for $179.00.
Looks nice but needs work
I love the look of this high chair in my home but would love it to be updated with some
adjustments! The tray is too far away from baby, so food goes straight onto the lap. The tray is also too small for most suction plates, or any plates to fit on. It would also be great with a more adjustable foot rest at different heights.
The look is lovely in my home and it is easy to clean.
Purchased in July 2020.
Very stylish but not comfortable for young babies
I love the look and the high quality materials of this highchair and it's so easy to wipe down. Doesn't seem super comfortable for our 7 month old baby though, the edges of the chair seem to dig into him a bit and he slouches in the highchair even though he can sit up on his own. I do like that the highchair can be converted into a toddler chair for when he is older but wish I didn't have to buy the short legs seperately. Also the tray is very difficult to remove.
Purchased in May 2020 at Redsbaby for $179.00.
Very good quality
Matches my dining table chairs perfectly, excellent quality very durable just annoying how the accessories are sold separately and quite pricey would think for that price the cushion would come with it. The delivery took 3 months to come way to long I want to order the shorter legs but don’t want to wait so long
Purchased in April 2020.
Looks good but some big design issues exist
We ordered the HiLo chair with all accessories. Looks good. Not cheap but not ridiculously priced. Unhappy that the legs are not perfectly aligned. No option to adjust them. The shoulder straps keep falling off shoulders of our toddler. Poor design as they start from behind and under the shoulders. Easily stained.
Purchased in July 2020.
Does the job
Looks nice & fits nicely at our dining table. It’s also easy to clean & keep clean. Can’t tell you how many times we trip on the legs though which does cause frustration. We have found it isn’t probably worth the cost in comparison to other high chairs available.
Purchased in March 2020 for $190.00.
Attractive highchair but legs wobble
Love the colour and how easy the chair is to clean. Down side is, my baby can rock the chair as the legs are uneven. We have had pad one leg to stop it rocking.
Purchased in January 2020.
Room for Improvement
The chair looks great and is very sturdy but there are certainly opportunities for improvement.
My son (8months) slumps to one side - I don't think the seat is particularly supportive or comfortable. I find the harness to be a little too low. It is relatively easy to clean, just a bit of a pain. The tray table is removed fairly easily. I wash the harness every night - it comes up great; however, it's not really practical to wash it so often.
I imagine the cushion would improve the comfort of chair; however, the protective cover would also be...necessary. These should not be an added extra, particularly given the price of the chair. I'm a little disappointed to have to purchase these to see whether it's viable to keep the chair. The tray is not particularly big so you need to be mindful of the size of plates and bowls before purchasing. For example, the Baby Bjorn cloud shaped plate does not fit. Overall, it looks great and is sturdy but I don't think I would purchase again.
Purchased in March 2020 for $190.95.
Stylish chair but not very practical
We love how this chair looks in our house, Unfortunately though it's not very practical. I find it very difficult to get our (small) 7 month old in and out of the chair. The white straps are nearly impossible to clean and keep clean. For nearly $300 including the accessories I'd probably consider other options that are more comfortable and practical. I love our Redsbaby pram but the chair is a bit of a let down and I wouldn't reccomend it.
Purchased in December 2019 for $300.00.
Design could be improved, but customer service was great when a chair needed replacement
An initial chair ordered had a leg that was a slightly different length to the other 3, making it quite wobbly. Thankfully the customer service was excellent in responding quickly by sending out a replacement chair quickly and organising the problematic chair to be returned afterwards.
Whilst the outwards (pyramid) facing legs are very stable and the rubber feet grip to tiles very well, they are also a nuisance for adults to continuously trip over versus in-line/straight legs on other chairs. An unavoidable trade off between stability for the ...child and trip hazard for adults? The material choice of the chair is fairly easy to clean, with the exception of food falling into the cracks of the brace between the legs where it can get stuck and be harder to clean. The shoulder straps are very low on the back of the chair (below the shoulder height of a 6 month old), contributing to the harness overall coming across as flimsier and with a cheaper feeling than I would have liked. The rubber insert for the tray is a waste of time as children will just pick it up and throw it away or start munching away on the tray itself as there is nothing clipping or holding the insert in place. Visually it looks good and would effortlessly suit decors accommodating of Scandinavian design furniture.
Not functional - better options out there
Have had the Hilo for about 3 weeks now, I thought it looked like a nice option and had a 4pt harness and footrest, but the problems keep on coming. 1 it’s wobbly 2. it doesn’t have a functional seated position- my son is slumped down 3. the footrest, but my very tall 1 year olds feet still don’t reach the footrest. 4. the harnesses gets really dirty, 5. the tray table is extremely hard to remove to the point where any residual food flings off the tray when I have to use a lot of force to get it off. 6. Also turmeric stains and does not come ou...t! 10/10 disappointed! Also misleading ‘trial period’ turns out you can’t actually use the high chair during this period, just look at it and decide if you want it. Redsbaby won’t do anything about the issues other than offering me to purchase a new tray table that’s coming out soon and new grey straps!
Purchased in March 2020 at Redsbaby for $179.00.
Considering the high rate reviews on the products we decided to get the Hilo high hair. As soon as we received it we put it together and it was all wobbly. So I contacted customer service to claim the dodgy product. It took over a week for them to give us a solution which then took another 2 weeks for them to realise they had an error in their system and hadn’t sent the replacement piece for our high chair. In saying that we are still waiting for the replacement pieces.... the product itself looks good! But so disappointed the time we have to wait to actually get what we are paying for
Purchased in March 2020.
Questions & Answers
Where’s your shop address? I live in Sydney
We're an online store only, but we do have our own Demo Days so that you can come and see the range in person:
is the footrest height adjustable?
Thanks for getting in touch. Yes, the HILO footrest has two footrest positions which can be changed by flipping the footrest either way.
Please reach out if you have any questions.
Brooke - RB Team xx
Hi, can anyone please tell me if suction Boris abs plates such as the wild Indiana bowls work in this high chair. Thanks
Thank you for getting in touch with us.
I am sorry to say I am unable to confirm if these bowls will work as they have not been tested, however, I have forwarded this question through to the design and marketing team and once we have feed back, we will post information onto the website.
Kate-RB team xx
No they do not! No suction plates work
Bright berry bowls and plates work!
Get an answer from our members and Redsbaby representatives
Other High Chairs
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.