- Sign in
- Write a review
Reduce Home Loans
Minh TranGreater Melbourne (Outer), VIC
- 4 reviews
- 1 like
Home loan with a good rate and with great flexibility, great customer service
RHL offers a great rate and flexibility with 100% offsets for both fixed and variable rate loans which is exactly what I am after. Customer service has been great. All communications via email and phone was prompt. Always returning my missed calls. The settlement process has completed smoothly, though it took longer than I initially expected. The total process was 6 weeks in total. My only recommendation would be that RHL should consider implementing an online system as a single point to track the entire application process from start to settlement.
MohamedVictoria
A Fantastic broker efficient, reliable extremely professional and very experienced. Honest all the way
Very honest and experienced . Very professional and knows his products really well. Very helpful and precise . Recommended to others who said the same. The best broker in 21 yrs. Excellent customerservice
Other Home Loans
Loan Gallery Finance
5.0(410)
Loan Studio
4.9(454)
Domain Home Loans
4.8(787)
Mortgage Broker Melbourne
4.9(212)
Sandy G.Sydney, NSW
stunning customer service online.
my experience with customer service was great.
No i did not receive any extra cost or other issues with this loan.
I am extremely satisfied and content with the interest rate for my loan.
The reviewer stated that an incentive was offered for this review
Find out how Reduce Home Loans compares to other Home Loans
Know better, choose better.
Great to deal with
Simpl and easy to deal with, customer service better than the banks and far better rates! Would highly recommend looking at alternate options such as these non bank lenders, we’ll worth checking
The reviewer stated that an incentive was offered for this review
Questions & Answers
Aussiebloke34asked
Why are the fees so huge and why are so many members accusing you of bait and switch, where months after they have their loans established they get a letter advising their interest rates are going up?
No answers
Alex Dasked
Some of the comments are quite serious and places doubts on whether Reduce can then be trusted or not if they sign you up on one rate, only to increase it in a few months. Has many people experienced it?
Also people are saying their exit fees are very high. How high are they compared to others?
Thanks.
2 answers
Hi Alex, I’m on 3 years fixed rate. I’m not sure how much are the exit fees but I don’t think it’s higher than my precious bank.
I was told exit fees were made illegal from 2011?
Simmoasked
I am considering refinancing soon with reduce and I was wondering if there rates go up soon after changing over. I was convinced a few years ago by a broker to refinance with AFG and 2 days after my loan changed over the rate went up quite a bit and I would have been better off staying with Peoples choice. I don't want to waste my time changing if this will happen again.
2 answers
I am an existing customer my rate was 2.42% it will soon reduce to 2.27%. I have not experienced any issues with rates, although I have noticed they are now advertising at 1.77% so do not reward loyalty. The process to refinance is beyond slow, frustrating and you need to jump through hoops expect it to be even months before it is finalised. So you need to weight that up.
I am also an existing customer at current rate of 3.94% IO Investor loan when current advertised is 3.19% for the same product. Contacted my manager who said that no improvements to rate are possible. I'm now looking at refinance for 2 loan products elsewhere closer to the advertised Reduce interest rate. No reward once you are signed up.
Details
Other Home Loans
Loan Gallery Finance
5.0(410)
Loan Studio
4.9(454)
Domain Home Loans
4.8(787)
Mortgage Broker Melbourne
4.9(212)
Professional Partners
5.0(166)
Home Loan Experts
4.8(768)
Loan Market
4.7(917)
eChoice
4.8(333)
Uno Home Loans
4.8(304)
Greenline Home Loans
5.0(114)
Lendi
4.6(1,973)
Mortgage House
4.6(2,323)Related Articles
Best Super Funds in 2020!
A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!
Wendy Z.7 Nov 2019Best Credit Cards in 2020!
Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ProductReview.com.au reviewers.
Wendy Z.19 Nov 2019What Is Peer-To-Peer Lending?
Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.
Nathan S.14 Nov 2019
Other Home Loans
Loan Gallery Finance
5.0(410)Loan Studio
4.9(454)Domain Home Loans
4.8(787)Mortgage Broker Melbourne
4.9(212)Professional Partners
5.0(166)
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.