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Reduce Home Loans

Reduce Home Loans (page 4 of 46)

4.2 from 908 reviews · View Statistics

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Great Home Loan Company

published

Great service, and professional staff. My Broker Jacqueline was fantastic and she went above and beyond to assist me with refinancing my home load. The support staff were also outstanding and took the time to explain each step. Would definitely recommend this Company.

Alex S.

Alex S.Sydney, NSW

Value for money + good experience with Bryce Stimpson

published

Just settled. Very attractive rate, and, more importantly, compared to most other low-interest-rate lenders, no LMI required at our LVR. Got an offset account as a bonus.

I'd like to specifically thank Bryce Stimpson, a Reduce Home Loans broker who helped navigate the application process. The process itself is not very transparent or fast since the lender is a separate party that uses third party solicitors and third party funders, with some confusion between them. However, with a good Reduce Home Loans broker, going through the process is not hard, and the result is worth the extra complexity.

Anand

AnandSydney, NSW

Great home-loan rate with great service

published

The teams are very professional in their approach and patiently assisted with the paper work, clarifying and explaining the process. They are very approachable and provided timely response to my queries, helped me to make informed decision, though there were delay on my end.

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fantastic

published

took some time but reduce were really attentive. They checked in each day to make sure things were going well and I just loved the way it all turned out in the end.

Minh Tran

Minh TranGreater Melbourne (Outer), VIC

  • 4 reviews
  • 1 like

Home loan with a good rate and with great flexibility, great customer service

published

RHL offers a great rate and flexibility with 100% offsets for both fixed and variable rate loans which is exactly what I am after. Customer service has been great. All communications via email and phone was prompt. Always returning my missed calls. The settlement process has completed smoothly, though it took longer than I initially expected. The total process was 6 weeks in total. My only recommendation would be that RHL should consider implementing an online system as a single point to track the entire application process from start to settlement.

WOOFLE

WOOFLEMelbourne

  • 3 reviews
  • 1 like

Great rates and friendly, helpful staff

published

It was a pleasure to deal with the team. Despite having all my paperwork in order there was issues with a credit reporting agency providing incorrect information about myself. The team were able to work through it and look at the paperwork showing that the agency was demonstrably incorrect and able to work through this. Several months later the agency is still yet to correct their records and I have initiated a complaint against them with the regulatory body. Meanwhile my loan with Reduce is ticking along nicely.

Geraldine48

Geraldine48Bonner 2914, ACT

  • 6 reviews
  • 5 likes

Best support

published

This is the second time i have refinance with Reduce Home Loans. Aside for giving us a very competitive rate, the one which i really liked about is the customer support. Noel Costca was very prompt on providing me the information i needed all through out the process of refinancing until settlement. Even after hours if i needed to get some key details he will still respond to my text message. I even recommended Reduce home loans to my friends. Give it a go.

Sean

SeanRichmond-Tweed, NSW

  • 4 reviews

Reduce Home Loans

published

Reduce Home Loans were recommended by Scott Pape (Barefoot Investor) as one of the best value, lowest rates and award winning loan companies currently on the market. We liked the idea that they were NOT one of the big 4 who have been ripping off borrowers for decades.
I searched many loan comparison sites and none came up with better deals that Reduce Home Loans. Our consultant, Rhyse, was professional in every aspect of the process. The process of changing lenders went smoothly and efficiently and even better was that we didn’t have to deal with our old lender at all.
If you’re looking for a new loan at a great rate with all the inclusions you need, give Reduce Home Loans a try.

Ian T.

Ian T.Sydney Surrounds, NSW

  • 2 reviews

Great service.

published

I found REDUCE customer service to be prompt and efficient from initial inquiry through to settlement. The lender's mortgage account website is clean and easy to use. I will be recommending Reduce to others.

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Newton K.

Newton K.Sydney, NSW

Best packaged fixed home loan on the market

published

I engaged Reduce home loans because they had the best fixed package home loan for my requirements. I chose the 3 year fixed home loan 2.19%. 100% offset and up to $20k additional repayments per annum.
What more could you want during the Covid-19 economy?

Shrey

ShreyGreater Melbourne (Outer), VIC

  • 4 reviews
  • 5 likes

Good rates but very inflexible and terrible service. Would not recommend for new customers.

published
sam

samPerth, WA

  • 2 reviews
  • 2 likes

Absolute Rubbish

published

Reduced interest rate

published

It take long time to get processed, lot of details submitted, at the middle we thought to stop the paper work. but once all paper work done, we can say interest rate is low compared to others and no other hidden fees

Kristy

KristyPerth, WA

Reduce Home Loan was pretty good under the current conditions of covid19.

published

Reduce Home Loan was pretty good themselves with the covid19 changes and updates. Being a first home buyer it was a very stressful, not too great communication between all parties and not very organised process. My settlement date was moved twice and lucky settled on the third attempt. The actual loan it's self they offer is a good deal compared to the big four banks but the main banks deal with the first home buyers grant and Reduce Home Loans do not.

  • Verified customer

Best rates and easy process

published

Gary and the staff were awesome and helped me with any questions I had. Took about 1 month from start of the application to settlement. Could have been quicker really if i was on the ball with returning documents and stuff. Really happy with the rate im on.

cheers guys

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Best customer service

published

Best rates on the market

published

Pleasant staff to deal with, made the whole process easy. For us it took almost 3 months to settle, 2 months to be approved by Reduce, and 1 month for our outgoing bank. 100% happy with the service and the new rate we are on.

Anand

AnandSydney

  • 2 reviews

Reliable and Good Service

published

Jacqueline and the team have been very diligent and transparent in providing the details and clarifying my question. Greatly appreciate and thanks the team for their support and patience in finalizing the loan settlement.

Thank you David & the Reduce team!

published

We're thrilled to have recently settled on our dream family home & couldn't have done it without you David!

Your speedy responses & ongoing support with finalising the loan are greatly appreciated.

Travis

TravisGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great service and updates

published

Great rate home loan. I was talked through the process. All my questions answered and things explained. David was excellent, kept me updated and told me what needed to be done to get my loan approved. Recommend highly

Page 4 of 46
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Questions & Answers

Aussiebloke34

Aussiebloke34asked

Why are the fees so huge and why are so many members accusing you of bait and switch, where months after they have their loans established they get a letter advising their interest rates are going up?

No answers
Alex D

Alex Dasked

Some of the comments are quite serious and places doubts on whether Reduce can then be trusted or not if they sign you up on one rate, only to increase it in a few months. Has many people experienced it?

Also people are saying their exit fees are very high. How high are they compared to others?

Thanks.

2 answers
Edson S.
Edson S.

Hi Alex, I’m on 3 years fixed rate. I’m not sure how much are the exit fees but I don’t think it’s higher than my precious bank.

Aussiebloke34
Aussiebloke34

I was told exit fees were made illegal from 2011?

Simmo

Simmoasked

I am considering refinancing soon with reduce and I was wondering if there rates go up soon after changing over. I was convinced a few years ago by a broker to refinance with AFG and 2 days after my loan changed over the rate went up quite a bit and I would have been better off staying with Peoples choice. I don't want to waste my time changing if this will happen again.

1 answer
Debstar
Debstar

I am an existing customer my rate was 2.42% it will soon reduce to 2.27%. I have not experienced any issues with rates, although I have noticed they are now advertising at 1.77% so do not reward loyalty. The process to refinance is beyond slow, frustrating and you need to jump through hoops expect it to be even months before it is finalised. So you need to weight that up.

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