Great rate with full offset and good service.
Customer service was good, a little complicated and disorganised at times.
No unexpected setup costs, great rate. Exit fees are a little high, though, which is only a problem if you’re leaving and give them the rate (and 10% offset) that’s unlikely.
The loan application and approval process could have been smoother, but worth working through for the rate, though!
Decent service given the low rate
Reduce's rate was far better than we could find anywhere else. Our representative David worked very hard to get it all done, and it did get done in the end.
It wasn't always a straightforward process though. We had quite a few delays, including multiple occasions when we were asked for documents that we'd already sent before. We also had to pay penalty interest when their solicitors held up settlement because they had a policy that they needed three business days to schedule settlement.
But overall, I would recommend them and I'm sure they'll...save us thousands over the life of the loan. Just be aware that things might take a bit longer than with a regular bank, and you won't be able to see anyone in person. You can still talk over the phone though, and David kept in regular contact throughout the process. We also just settled today, so we can't rate the ongoing service nor can we comment on others' reviews that their interest rates went up shortly after joining.
Good low cost product
Good customer service, good communication and responsive to phone calls etc. There were no unexpected costs. They were thorough with paper work and ensuring affordability. Happy with a low interest rate.
great service great rate
great service great rate very happy with the service and the rate was very competitive I would recommend to my friends I was recommended by one of my friends and they happy too
Loving everything about the switch to Reduce Home Loans
Couldn’t be happier after moving our home loan to Reduce Home Loans. Have saved a fortune compared to what we were paying before. Customer service was fantastic, it was like having a personal loans manager at call every step of the way.
Very helpful staff. I found a very good solution to my request. Happy outcome.
Customer service was very good. I found a very competitive solution to my enquiry. Interestingly enough, it is still one of the best in the market after a year and a half. I would recommend.
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Reduce home loan. Really helpful, professional and great rate. Extremely happy
Really helpful, professional and great rate. Extremely happy!
I am planning on another loan with them and have also referred them to a few friends. I dealt with David and he was honest, available to help in an instant, and really knowledgeable.
Zero haggling required
Best rate in australia, zero ongoing weekly fees.
Application process was straight forward.
This loan is the best of the best for owner-occupiers, no frills, same payment every week.
Feels good to know you are getting the best rate in australia whenever current affair shows the Top5 list, reduce is always there.
I would choose Reduce Home Loans.
I was previously with one of the big five banks paying way too much interest. Then I found out about Reduce Homw Loans. Cheap rates. Simple application process. I’d recommend others considering a home loan to speak to Reduce Home Loans.
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