Simple and does what it needs to do
I had no issues whatsoever during the onboarding process, and since being onboard, no complaints with the online portal. I'm very content with the experience and service. I have no concerns referring Reduce Home Loands to others.
Great customer service and product
Bryce was understanding and helpful with all aspects of the loan process. I would highly recommend reduce home loans to anyone refinancing their loan as their loan was very competitive.
Good refinancing experience, saved $1000s
We refinanced with Reduce Loans earlier this year, so I've now been using their services for a couple of months. It is a no-frills service, but it does what the name says - reduces your interest rate so that you can pay more principal off your loan, and thereby reduce everything about your loan - the monthly interest, the total amount you pay and the time you take to pay it off. We will save over $4000 in the first year alone (even after factoring in the cost of the re-finance). Do it. Its a no-brainer and well worth the effort. Leon was great and very helpful, even though I have some non-standard income, they were still able to get it through.
Quite helpful staff, phones answered quickly (no frustratingly long queues), good communication. Gary Stimpson is fantastic, simplifying the whole application and set-up process. Turnaround times are the fastest of any financial institution I ever dealt with.
Application process from start to finish was a pleasant experience. Great rates too, BTW! :-D
Lisa was our agent from Reduce Home Loans: she was always on the top of our application, following up, checking if all documents are up to date and lodged on time, always coming back within a few hours of asking any question via email - calling back actually! I always felt I was dealing with a professional team Lisa was a face of, and that our application was in good hands. The process was quite smooth and painless, and did not take too much time. And I was also pleased with the options presented, such as for instance the "no fees" one, at the cost of a 0.1% loan, which was also a nice touch.
You will struggle to find a better rate than this
Cheapest variable rate on offer if you don't need / want a fully featured home loan. Some upfront fees but better off in the long run compared to loans with a package fee
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We went with Reduce home loans recently because they had a fantastic rate that couldn't be beaten! Customer service is good. So far we are really satisfied with our loan.
Home loan rate excellent and great customer service
We settled a loan recently with the reduce home loan team and the experience was overall very good. Customer service was prompt in responding to queries and very helpful. With an excellent rate for the loan to top it off. Thanks again to the home loan team
Great Loan and Best Rate!
Recently settled on a loan with Noel. Was a fairly easy process and with relatively short time frame was able to get loan and approved in time! Thanks Noel for your efforts and sorting out bits and pieces when you were on leave!
Reduce home loan...thumbs up
Great home loan packages(s) available here. Customer service was great indeed. Their dedicated team members were there to help me throughout the whole process.Very prompt in attending to all queries/issues.
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Good choice for refinance
We recently settled on Rate Cutter Home Loan. Customer service was professional and responsive. Nick Freney the personal finance manager and his team monitored our refinance application to ensure smooth transaction. Highly recommend product and service!
Best interest rate
We managed to secure an unbeatable interest rate for our home loan with Reduce Home Loans and we are very happy with this. Overall we are very satisfied with the value and responsiveness of them, specifically with the allocated finance manager to our case. He managed our relatively complicated application very efficient and quickly and was able to respond our queries over the sms or email almost immediately. Perhaps for home loans, the low interest rate is the most important factor and for this reason I rate Reduce Home Loans the best in the market for the time being.
Best rate, good service, no b/s
Reduce had the best rate I could find, but they were also easy to deal with and provide me with a no frills no fuss home loan. All I need is a low rate and an easy way to pay it down. Tick tick.
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Dane was so good, my loan process was so quick and easy. Dane was very helpful, got a very good response. I had some issue with settlement, other than that it is good.
Australia's best mortgage rate
Best rate in the market ....Highly recommend their service. Easy to deal with and the best part is the instant saving on your bank account. About time we see lending rates closer to the cash rate.
Reduced Home Loans have been absolutely wonderful.
We have been with big banks for way too many years and I am so glad we finally did this move. Changing the loan over was a breeze compared to what we have had to deal in the past. Do yourself a favour and move over to Reduced Home Loans and use your money for something else than paying higher rates elsewhere.
We had a great experience refinancing with reduce. The process was easy and relatively quick and the rate can not be beaten!! Customers service was also great, got back to me with all my questions very very quickly.
Excellent rates, great service
Excellent rates attracted me to Reduce loans for a refinance activity.
Whole process was straight forwards with the only delay being my time to complete the forms. Good feedback and communication throughout.
Smooth process from start to finish
Started the process in late 2020 to refinance to a better rate. Company reps very responsive despite it being a very busy time. Very smooth process with clear instructions along the way. Costs were detailed up front and there was nothing unexpected. Disappointed in the convenience of redraw being web-only - no app. But otherwise very happy with the process and the final rate!
Reduce home loans offer a fantastic home loan rate which is far better than any of the big 4 can offer. The process of getting all your documentation can be a bit tedious but the reward of a great rate at the end of it is worth it. Customer service was always able to get through to them really quickly when needed. Would recommend Reduce.
Made the refinancing process seamless !!!
Great customer service. Prompt responses to our questions. No unexpected costs. The rate we received is fantastic. Very helpful when it came to changing the date on which our monthly payment is made.
Good service with a great rate
Good experience with Dane rate is great but the only con was it took to long to process the application and we had to submit payslips 3 x times along with other info due to this, very frustrating.
Mezy account setup was not explained to us, the wife and I have sperate accounts and can not pay/transfer money without the other authorizing it first, what an inconvenience to us for paying bills etc and was told this is the only option that you have! Due to this we will be finding another bank that makes it easier for us to do our everyday banking while controlling the mortgage also and they have no app in this day and age why?!
Friendly staff that are more than happy to help any way they can.
It was an easy change over and a very competitive rate.
reduce took care of everything.
We would highly recommend reduce home loans
Competitive rates secure web site
Pro : Good competitive rates . Origin funder loan with 4k cashback ( Higher rates with Bendigo). Secure banking site with 2 step authentication ( powered by ANZ). Free redraw . Con: Settlement took 5 months from initial approval due to complexity and miscommunication with funder Origin. Origin only allows max daily withdrawal of 5k electronically or up to 10k with a written request from either redraw or offset accounts.
Simple refinancing and a very competitive rate
The end to end refinancing process was as simple as it gets in the world or mortgages. Gary and his team were quick to action things on their side and get back to me, friendly and streamlined the process.
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