One of the best home loan rates in the market
Even I could not meet in person each of the managers who handled my case, I received constant support and communication to submit all the required documentation on time. At the end, the final product received was simple and easy to operate.
Easy to deal with
Don’t be put off by all the names i.e. Reduce/ Mortgage Ezy/ Columbus, the product is a good no-fuss loan at a cheap rate. The web site is accessible and reliable.
Fantastic loans with all the features you need with great rates. Very helpful staff with document turnaround. This is my third loan with Reduce and would definitely recommend them as a lender.
Initially some issues, but my customer service went above and beyond
I refinanced from a big bank, and it did take a while longer than expected due to a few hiccups with the documentation. However, my customer service representative David was most willing to go above and beyond to push things through and reassure me everything was moving. Thanks Reduce.
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Great service and rates
Immediate response from
Customer service. Easy access to phone calls and emails . Person looking after me would always follow up on what was needed. Even though there was a Time difference between Brisbane and Sydney - it all worked out well
Great product, easy process
Easy product with great rates, fees and service. I have several mortgages and will be looking to refinance with them in the near future. Highly recommend if you looking for a home loan.
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Really happy customer
Great low fees, good features and low interest rates and good service also! Really happy with the deal! All the rates were as advertised and the application process wasn't difficult.
We found reduce offered us more competitive rates and fees than our mortgage broker could. We have been happy with the competitive rate. Customer service via phone is excellent but not as good via email. In saying that would definitely recommend them as once you do the math you end up saving thousands over the lifetime of the loan.
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