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Reece

Reece (page 2 of 2)

2.4 from 120 reviews · View Statistics

Reviews

2.6

27 reviews
  • Product Quality
    3.0 (23)
  • Return Claim MadeYes · No (27)
  • Customer Service
    2.9 (26)
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RachelHR

RachelHRGreater Melbourne (Metropolitan), VIC

  • 4 reviews
  • 2 likes

Excellent service and support

published

Renovating a bathroom and kitchen. I'm fussy and want great quality products and I want good service too. I got both from Chantelle at Reece Bathroom Life in Heidelberg. I have chose tap ware, sinks and shower rose and I am thrilled with them. For product knowledge and service you can't go past Reece Bathroom Life.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationReece Bathroom Life Heidelberg
Teeranuch S.

Teeranuch S.Greater Melbourne (Inner), VIC

  • Verified customer

Sales staff scolded me

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationReece Armadale
Adamsnel

AdamsnelMetropolitan Adelaide, SA

  • 4 reviews
  • 2 likes
  • Verified customer

Attrocious customer service, Reece Plumbing, Stepney SA

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNelson Street, Stepney, Adelaide SA
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DJL

DJLSouth East Queensland, QLD

  • 5 reviews
  • 7 likes

Part Replaced in 24 hours

published

We had a problem with the flush system on one of our toilets, of our recently constructed home.
We went to Reece for advice on how to fix. Jared at Labrador stopped his lunch and spent 20 minutes on the computer chasing the details of what we had install. Found the part numbers and raised a service call request. A couple hours later we got a call from their service department letting us know that a service technician would be in touch.
The next day the service technician called, arrived 50 minutes later and replaced the faulty flush system.
Brilliant service. Well done Reece

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationReece Plumbing, Labrador, Gold Coast
Whitey

WhiteySouth East Queensland, QLD

  • 6 reviews
  • 8 likes

Ignorant staff

published

I walked in and asked for a replacement laundry tub overflow, although I couldn't supply the brand as I couldn't see it, I had the broken fitting complete with part number. Well the bloke behind the counter just told me as the law states you must have a waste overflow outlet in your floor so what I had could not be from a laundry tub. I then explained that I removed it and it was definately from the laundry tub but he wouldn't have any of that and new better. I left amused at both his lack of knowledge and ignorance of the fact that they can and do in fact have overflows. Got home put the part number in search and drove to Strathpine and picked up the exact fitting, they had 11 in stock. EX Reece customer now.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationReece Plumbing Morayfield Rd Morayfield
bruiserp1

bruiserp1Sydney, NSW

  • 2 reviews
  • 1 like

Thank God for Karen !

published

Can’t recommend Karen from the Moorebank store highly enough!!!! She transformed our bathroom disaster to a beautiful room!. I honestly thought that it was impossible ! Very impressed with her product knowledge and style suggestions. So glad that I listened to the friends who told me to travel 2 hrs to see her. Nearly didn’t but so glad that I did. A serious hidden gem in the Reece company and more than worth the effort to travel. Reece - whatever you are paying her it is not enough. Spoke to people at other stores. Most were helpful but nowhere near Karen’s level and quality of service.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMoorebank
deenick

deenickSouth-Eastern Region, NSW

  • 2 reviews
  • 1 like

Service A1

published

Reece at Belconnen in the ACT is a well stocked store of plumbing and watering parts and equipment. Staff at the store have shown professionalism and helpful. Whilst only buying small items for personal use

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationBelconnen ACT
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Questions & Answers

Deni

Deniasked

We have the Kado deluxe basins in our house in the past 4 years all three of them have cracked around the plug hole , what would’ve caused this??

1 answer
RBL
RBL

Our house is full of Kado classic stuff unfortunately and we have had a lot of problems with it, the quality is just poor in general it seems.

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