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Reece

Reece

2.4 from 115 reviews · View Statistics

Reviews

1.0

6 reviews
5
(0)
4
(0)
3
(0)
2
(0)
  • Product Quality
    1.2 (6)
  • Return Claim MadeYes (6) · No
  • Customer Service
    1.4 (5)
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Abc123

Abc123Perth, WA

  • 3 reviews
  • 1 like

Poor product

published

Purchased a Mixup Soothe pull down mixer in April 2018. The product lasted until September 2019 and was replaced by Reece. The replacement lasted 1 year and needs to be replaced. Reece are selling the product fir over $400 and trying to blame water pressure, but as a domestic item in a new build, this cannot be correct.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationClarkson, WA
Ralph

RalphSouth East Queensland, QLD

  • 3 reviews

Reece getting out its duty to provide a warranty of obligations under the ACL

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationCapalaba QLD
Michael

MichaelHunter Region, NSW

Roca Toilets

published

I am a building inspector and purchased 3 Roca toilets that Reece source under their own label. The toilets constantly leak and are of poor quality. Reece refused to offer any sort of service even though I firmly believe the toilets are not fit for purpose. Thankfully I only purchased the toilets from Reece and the rest of my supplies were from another company. I would not recommend dealing with this company paying top dollar for products that are not fit for purpose.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationNewcastle
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  • Verified customer

Challenging customer support.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes

Nightmare don’t buy anything from them

published

Delivered as faulty and took ages to replace. Replaced with another faulty and it has 7 yr warranty and asked to replace but a part of the product is outsourced and they say it’s out of warranty now. They make whatever excuses not to fix the problem. Don’t trust them at all.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationIpswich
Nothappy

NothappyQueensland

Regret, Never use again,no customer service, no care

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
See all Reece reviews

Questions & Answers

Deni

Deniasked

We have the Kado deluxe basins in our house in the past 4 years all three of them have cracked around the plug hole , what would’ve caused this??

1 answer
RBL
RBL

Our house is full of Kado classic stuff unfortunately and we have had a lot of problems with it, the quality is just poor in general it seems.

Get an answer from our members

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