I visited the City Cross store this week and received fantastic service from Georgie and Mardi. They went out of their way to help me. I can't thank Georgie and Mardi enough. They both really try and help the customer instead of making a quick sale. I highly recommend Regal at City Cross......
Amazing comfort and support
Having long term problems with a work related spinal injury, I dreamed for a long time to have an adjustable bed, so started saving. I wanted one made in Australia with an outlet within easy reach, as I no longer drive.
Regal adjustable beds fitted all my criteria, and I made up my mind to go for it.
What can I say? I am totally smitten with my bed. I opted for a long single and am astonished at the amount of comfort and support, compared with my previous double bed, which had served me well for many years.
This is one amazing product. My only ...
- Verified customer
I've had some poor experiences with mattress purchases - but not this time.
I've had some poor experiences with mattress purchases - but not this time. Sharon at the Colonnades store listened carefully and helped me choose. I then took my spouse in and they did exactly the same - so great service with consistent advice. The mattress arrived yesterday with excellent delivery service. And finally, a good night sleep without waking up with backache!
- Verified customer
Excellent customer service, quality mattress, great price!
It's clear that Regal Sleep focuses on great customer service; a quality which is difficult to find in Australia.
After visiting several competitor stores, Regal Sleep had the right mattress for us.
Chhean has great attention to the customers needs, and was always happy to go out of her way to meet our needs.
Combined with Chhean's service, the very competitive price, and the reassurance in the 30 days return policy, it was an easy purchase for us.
The Mattress has been excellent.
- Verified customer
This is amazing! No more back pain.
Before we came in to the store we didn't know what exactly we needed. After we met Chhean such a lovely lady who explained us about all kind of mattresses and pillows in a professional and friendly manner and answering all our questions we could be able to find the best mattress and pillows .We wanted an extra firm mattress and the one that we got met our expectations. Also we are very happy with the pillows as well. No more back pain! We will definitely recommend this store to our friends.
An excellent option
An excellent option if anyone is looking for a mattress. We had a good experience visiting Regal Sleep at City Cross. They have many types of mattress that I can say anyone will find the most suitable option at a reasonable price. We spent about 2 hours in the store and tried most of mattresses and pillows. Special thanks to Chhean for her patience, kindness, and assistance.
- Verified customer
Fabulous service, price and comfort!
After much research, I decided I wanted to try a regal sleep mattress, so I attended the city cross arcade store. I was met with several friendly, cheery and helpful staff members. Chhean assisted me with my purchase, she was so lovely, informative and allowed me to take the time I needed to make my choice. I bought the the ‘Exquisite Firm’ mattress and since it’s arrival, I have never EVER slept this well. No more aches in my lower back or neck, it’s the most comfortable mattress i’ve ever had. I would highly recommend Regal Sleep Solutions to anyone looking for comfort, quality and high level customer service.
Kind Regards, Sarah.
Regal are true to their word....
We made the wrong choice of mattress by going too soft, then too hard and had to change the mattress twice. This was no trouble for Regal - in fact nothing was too much trouble for them and they never once made us feel foolish for choosing the wrong mattress for us. They were happy to accommodate our every need including new pillows. They even rang us a week later to ensure that everything was OK for us. Truly outstanding service that we could not fault, right down to the delivery guys who were polite, unwrapped the mattress and laid it on the bed, shook our hand before leaving - just great service.
We came in and Chhean was absolutely amazing. She listened to our needs, made great reccomendations and we left very happy with our mattress choice. The mattresses are well made, a great price and great warranty. Would highly reccommend going to the city location in City Cross and ask for Chhean.
We were just looking. But the lady was so friendly and explained all the products so well we thought we would deal with her. We tried all the mattresses took our time and decided. It was that easy! Then we found out it was Sharon's first day at colonnades store.
May 5th 2018 Update: mattress cover
After buying mattress lady suggested waterproof mattress cover. Best thing we did . Was sick this week with diarrhea not a drop went through. Was worth every dollar.
World class product with professional friendly service
I can't even begin to tell you how impressed my husband and I were with Jo and the team at the City Cross store in Adelaide. Friendly, professional service with expert advice.
We are totally in love with our new king size plush bed. It is superbly made, luxurious and extremely comfortable. I have suffered from bursitis for many years and now barely even notice it.
My husband liked the fact that the mattresses are Australian made and he was very impressed with the spring system.
We were able to choose the colour of the base to match our bedro...
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