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Regal Sleep Solutions SA, City Cross

Regal Sleep Solutions SA, City Cross

5.0 from 55 reviews

Reviews

Review distribution

5 star
53
4 star
2
3 star
0
2 star
0
1 star
0

Great Service

published

I visited the City Cross store this week and received fantastic service from Georgie and Mardi. They went out of their way to help me. I can't thank Georgie and Mardi enough. They both really try and help the customer instead of making a quick sale. I highly recommend Regal at City Cross......

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
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Von M

Von MMetropolitan Adelaide, SA

Amazing comfort and support

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationCity cross Adelaide
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  • Verified customer

Unforgettable experience

published

Went to Harvey norman for a mattress but ended up at Regal instead
Chhean is super great and a excellent at her job with a smile on her face. Thank you for your service. My wife will be very happy with her new mattress. �

Shop LocationSA, City Cross
Ash

AshMorphett Vale

  • 2 reviews
  • Verified customer

I've had some poor experiences with mattress purchases - but not this time.

published

I've had some poor experiences with mattress purchases - but not this time. Sharon at the Colonnades store listened carefully and helped me choose. I then took my spouse in and they did exactly the same - so great service with consistent advice. The mattress arrived yesterday with excellent delivery service. And finally, a good night sleep without waking up with backache!

Shop LocationSA, City Cross

  • Verified customer

Excellent customer service, quality mattress, great price!

published

It's clear that Regal Sleep focuses on great customer service; a quality which is difficult to find in Australia.
After visiting several competitor stores, Regal Sleep had the right mattress for us.
Chhean has great attention to the customers needs, and was always happy to go out of her way to meet our needs.
Combined with Chhean's service, the very competitive price, and the reassurance in the 30 days return policy, it was an easy purchase for us.
The Mattress has been excellent.

Shop LocationSA, City Cross

Kate

KateAdelaide

  • Verified customer

This is amazing! No more back pain.

published

Before we came in to the store we didn't know what exactly we needed. After we met Chhean such a lovely lady who explained us about all kind of mattresses and pillows in a professional and friendly manner and answering all our questions we could be able to find the best mattress and pillows .We wanted an extra firm mattress and the one that we got met our expectations. Also we are very happy with the pillows as well. No more back pain! We will definitely recommend this store to our friends.

Shop LocationSA, City Cross

Wouldn’t recommend anything else!

published

As a health professional there is no need to look anywhere else for the highest quality mattress at an affordable price to recommend!

Shop LocationSA, City Cross

  • Verified customer

Chhean Horns amazing customer service!

published

Chhean Horn, the store manager at City Cross was amazing! Highly recommend anyone to get a mattress from her! #city-cross-store

Shop LocationSA, City Cross

An excellent option

published

An excellent option if anyone is looking for a mattress. We had a good experience visiting Regal Sleep at City Cross. They have many types of mattress that I can say anyone will find the most suitable option at a reasonable price. We spent about 2 hours in the store and tried most of mattresses and pillows. Special thanks to Chhean for her patience, kindness, and assistance.

Shop LocationSA, City Cross
Sarah

SarahAdelaide

  • 2 reviews
  • Verified customer

Fabulous service, price and comfort!

published

After much research, I decided I wanted to try a regal sleep mattress, so I attended the city cross arcade store. I was met with several friendly, cheery and helpful staff members. Chhean assisted me with my purchase, she was so lovely, informative and allowed me to take the time I needed to make my choice. I bought the the ‘Exquisite Firm’ mattress and since it’s arrival, I have never EVER slept this well. No more aches in my lower back or neck, it’s the most comfortable mattress i’ve ever had. I would highly recommend Regal Sleep Solutions to anyone looking for comfort, quality and high level customer service.
Kind Regards, Sarah.

Shop LocationSA, City Cross

Unreal service.

published

Amazing customer service by the two beauties at City Cross! Kate and Chhean was very knowledgeable and help me choose the right mattress! Excellent service all round and will be recommending friends and family to Regal sleep solutions.

Shop LocationSA, City Cross

Eli

EliAdelaide

Amazing service!

published

Chhean and Ben were very helpful in finding me the perfect mattress and giving me the most affordable price! I can highly recommend this store!

Shop LocationSA, City Cross

Excellent matress, Amazing service

published

I had a constant pain in my shoulder and it feels much better after couple of nights sleeping on Queen Paradise mattress. Chhean was more than helpful and patient:)

Shop LocationSA, City Cross

I love this mattress!!

published

I highly recommend Regal Sleep Solutions- their customer service is excellent and we are so happy with our new mattress- we are finally getting a good nights sleep!!

Shop LocationSA, City Cross
Criley Bear

Criley BearCity Cross

Great Customer service and very easy to deal with

published

Rang up for a budget mattress. The store manager Chean at city cross was very informative. Finalised my order and delivery was organised for the following week. Excellent service. No dramas. Highly recommened!

Shop LocationSA, City Cross

Regal are true to their word....

published

We made the wrong choice of mattress by going too soft, then too hard and had to change the mattress twice. This was no trouble for Regal - in fact nothing was too much trouble for them and they never once made us feel foolish for choosing the wrong mattress for us. They were happy to accommodate our every need including new pillows. They even rang us a week later to ensure that everything was OK for us. Truly outstanding service that we could not fault, right down to the delivery guys who were polite, unwrapped the mattress and laid it on the bed, shook our hand before leaving - just great service.

Shop LocationSA, City Cross

Fantastic service!!

published

We came in and Chhean was absolutely amazing. She listened to our needs, made great reccomendations and we left very happy with our mattress choice. The mattresses are well made, a great price and great warranty. Would highly reccommend going to the city location in City Cross and ask for Chhean.

Shop LocationSA, City Cross

Beth

BethAdelaide

Great service

published

Chhean was extremely friendly and helpful- she was knowledgeable in helping me decide what mattress would be perfect for my needs- would definitely recommend and shop here again.

Shop LocationSA, City Cross

Anne

AnneAdelaide

Just looking

published

We were just looking. But the lady was so friendly and explained all the products so well we thought we would deal with her. We tried all the mattresses took our time and decided. It was that easy! Then we found out it was Sharon's first day at colonnades store.

May 5th 2018 Update: mattress cover

After buying mattress lady suggested waterproof mattress cover. Best thing we did . Was sick this week with diarrhea not a drop went through. Was worth every dollar.

Shop LocationSA, City Cross

World class product with professional friendly service

published
Shop LocationSA, City Cross

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