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Regal Sleep Solutions VIC, Brighton East

Regal Sleep Solutions VIC, Brighton East

4.9 from 72 reviews

Reviews

(68)
(1)
(1)
(1)
(1)
  • Product Quality
    4.8 (12)
  • Return Claim MadeYes (0) · No (12)
  • Warranty Claim MadeYes (1) · No (10)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    4.9 (12)


Tash

Tash

  • 3 reviews

Delughtful delivery dudes

published

The best experience ever - the delivery guys were more than excellent and went of their way to be so helpful!!! THANK YOU so much! Team Callum all the way. Amaze balls.

Customer Service
Product Appearance As advertised
Store LocationBrighton

Great service and advice

published

Anthony was extremely helpful in providing excellent knowledge and sound advice for the purchase of our new mattress. Delivery was prompt and at the time advised. Would highly recommend regal solutions.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBrighton East
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Michael

Michael

  • 2 reviews
  • Verified customer

Excellent Customer Service

published

I have a posture issue which I'm trying to rectify. I was advised to visit Regal Sleep Solutions (Brighton East) to get customized pillow support.
The customer support I received in finding the right pillow is honestly unparalleled. As a surprising bonus I was shown how to improve my sleep positioning. I can't express enough what a relief it was to receive such expert advice.
Thank you, so much, Janine.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRegal Sleep Solutions – Brighton East
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Jade K.

Jade K.Greater Melbourne (Inner), VIC

A no brainer!

published

Booked a VIP mattress fitting and had a wonderful experience. Was assessed on my posture and sleeping patterns to find the perfect mattress. Didn't feel rushed or pressured to buy, felt like someone they wanted to look after. Instant sale to my complete surprise! Thanks for your time.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBrighton East
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Lee Szkolnik

Lee SzkolnikGreater Melbourne (Inner), VIC

The perfect place to buy a bed

published

Visited the Brighton store a week ago and within a minute of being greeted by Janine I knew I had come to the right place. Her ability to focus solely on my needs enabled a swift and correct decision to be made. Highly recommend.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationEast Brighton
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Fantastic service, delivery and bed

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationRegal Bedding Solutions Brighton East
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Jez

JezGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great Service, Great advice and Great Bed

published

Went to the store to get advice on a new Queen bed and had wonderful service and advice on what would best suit our needs. Janine asked us a lot of questions about what we were looking for, whether we had any back problems etc and then showed us the way the different mattresses are made. We then tried out several beds for over an hour and there was no pressure to buy during the time. Once we decided what would best suit our needs Janine confirmed that our purchase was what would be best for our sleeping habits. Since the bed was delivered as agreed and set up some 7 days ago we could not be happier with our purchase to date and it is good to know that if we are unhappy with the mattress over the next 12 months we are able to change it.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBrighton East
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LLS

LLSGreater Melbourne (Inner), VIC

Good service but disappointed in the mattress

published

We purchased a king size mattress a few years ago. It has 5 zones and as such being a short person ( I’m 5 ft 1”I could not get the zones to fit in to my body. I found it uncomfortable.
We persevered for 2 years with the mattress as my husband found he slept alright on it.
We went on holidays for 3 weeks and when I came back every morning I woke up feeling like I needed to go to bed, my body was exhausted from the bed and not sleeping comfortably on it.

We have put it in the spare bedroom for visitors & purchased a mattress from somewhere else.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeYes
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Shelley

ShelleyGreater Melbourne (Inner), VIC

Holiday house beds: great quality for a pretty good price

published

Anthony was very patient as he helped us find the perfect mattresses for our family. He knows the range of products well. The mattresses and bed bases are great quality. We are happy customers once again.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationBrighton East
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Judi S.

Judi S.Greater Melbourne (Metropolitan), VIC

Very happy customer!

published

The store has a great range, are well priced and the staff are so friendly. Anthony was excellent, helping me choose the perfect mattress and supportive pillow. It was delivered quickly too!

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBrighton East
See all answers

Jenny W.

Jenny W.Greater Melbourne (Metropolitan), VIC

very happy with my new bed. Service was great

published

Service was good, I had the sales mans full attention for the period of time I was in the store asking questions, got a great deal on price too. Ta


Alexis K

Alexis KGreater Melbourne (Metropolitan), VIC

Perfect mattress

published

Exceptional service by Janine Richards! Been searching for a suitable mattress for years. After paying heaps and purchasing one from elsewhere that did not live to expectation and worsen my situation, I finally found one that suited me for my neck,lumbar and hip issue from Regal. Janine was not pushy to sell but was genuinely helpful and sincere. Janine understands my neck and back issue and provided me product knowledge of what mattress suits me best. Walking in to this Brighton East store and speaking to her is like speaking to your family. She even went all the way to help me load and Tetris fit into my car! Highly recommended anyone who needs good service and advise to get the right mattress here! Thank you, Janine!

Product Quality
Return Claim MadeNo

Great knowledagble service without being pushy!

published

We have visited the brighton east store on two occasions now, simply because after the first time we needed time to think about our future purchase. Both times Dave Hughes has been very helpful, patient, knowledgeable and not pushy with his service. Happy that we finally purchased our mattress and we would consider going back in the future.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBrighton East
See all answers

Helpful and knowledgeable staff

published

Was really happy and satisfied with the help offered by Janine and Shara. Very knowledgeable, patient and hospitable. Took the time to help us with our needs. Their help and time was very appreciated.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationBrighton
See all answers

Great customer service!!

published

Thx to Janine and Dave at the Brighton Store. A problem we had was listened to and resolved quickly for us.We appreciated the time they gave us ,as well as options to and the outcome for us was very satisfactory.

Shop LocationVIC, Brighton East

Friendly and knowledgeable

published

We found Janine very helpful and knowledgeable. She was patient in explaining all the different mattresses and their features which made the purchasing of the products easier.

Shop LocationVIC, Brighton East

  • Verified customer

Excellent Customer Service

published

First mattress store to check that the mattress suited my back and objectively checked it suited me, more than just asking if it was comfortable for me.

Shop LocationVIC, Brighton East

As a retail experience should be

published

My experience at the Brighton store was as good as I could have asked for. Not only was Dave extremely knowledgeable about the product options, he displayed extreme generosity, giving me a beyond reasonable price all while not being the slightest bit pushy which was greatly appreciated. Wouldn’t shop for a mattress anywhere else ever again.

Shop LocationVIC, Brighton East

Fantastic Service!!

published

Janine was very helpful, friendly and knowledgeable about the products and with the selection of the mattress and gave me a great deal. Thank you!!

Shop LocationVIC, Brighton East

  • Verified customer

My most fond and memorable purchase experience!

published
Shop LocationVIC, Brighton East

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