2Regal Sleep Solutions VIC, Brighton East
Part of Regal Sleep 4.7 

Regal Sleep Solutions VIC, Brighton East

 Verified
2Regal Sleep Solutions VIC, Brighton East
4.8

78 reviews

PositivevsNegative
95% · 743 · 4%

Return Claim Made · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.8
Customer Service
4.7

Reviews

78 reviews
Sheenalee S.
Sheenalee S.Greater Melbourne (Inner), VIC
  VIC, Brighton East

Truly excellent product

I purchased the pillow top mattress I was recommended and fitted for as a side sleeper. It is the best mattress I’ve ever had, no more dead arms. The service was excellent and friendly, the sales people weren’t aggressive. Locally made, vegan and a very long guarantee also impresses me.  Show details ·  1
Jane H.
Jane H.Greater Melbourne (Metropolitan), VIC3 posts
  VIC, Brighton East

Poor customer service

Visited store and was provided with a quote. Emailed three times with a query regarding the sale. Stated in email that I was prepared to transfer payment for mattress once I received clarification regarding my query. No response. Very disappointing. Show details
Ruth McK
Ruth McK
  VIC, Brighton East

It’s so… comfy & the sleeping is easy!

Kay had great product knowledge and was so helpful in choosing the best mattress for my needs. The store was busy but she managed it well! It was great to shop locally and buy from a quality Australian manufacturer and retailer for my purchase. Despite the sudden lockdown, delivery went ahead as scheduled and communication was very good.  Show details ·  1
Renee W.
Renee W.
  VIC, Brighton East

Quality products!!

What an absolute pleasure it was to deal with Greg from Regal Sleep Solutions Brighton East. We received excellent service from Greg who was super helpful, professional and extremely knowledgeable. He gave us excellent advice on what was suited for both myself and my partner. The mattress is extremely comfortable, the products are high quality. We received great service and prompt delivery. We cannot give enough positive feedback within the limit of 5 stars. We would highly recommend!! Show details ·  1
Liam
LiamGreater Melbourne (Metropolitan), VIC
  VIC, Brighton East

Absolutely exceptional service and without a doubt the best bed I have laid in

Greg was incredibly helpful, fitted us to the perfect bed and have the most wonderful service. 10/10 in every sense Show details ·  1
Richard
Richard
  VIC, Brighton East

Great product knowledge and efficient customer service

Replacing a queen bed base due to family medical needs I had limited time to identify, source, purchase and install. Janine at the East Brighton store listened to my needs and quickly identified several solutions. Following placing my order the team who delivered were punctual and efficient. Great team work across the whole process. Thank you. Show details
Product Quality
Customer Service
Melissa
MelissaGreater Melbourne (Inner), VIC2 posts
  VIC, Brighton East

Very satisfied customer

I bought a queen bed at the East Brighton Store Gaye and Janine have brilliant product knowledge and were very helpful terrific service Thanks I love the bed and mattress Show details
Tash
Tash3 posts
  VIC, Brighton East

Delughtful delivery dudes

The best experience ever - the delivery guys were more than excellent and went of their way to be so helpful!!! THANK YOU so much! Team Callum all the way. Amaze balls. Show details
Mandy
Mandy
  VIC, Brighton East

Great service and advice

Anthony was extremely helpful in providing excellent knowledge and sound advice for the purchase of our new mattress. Delivery was prompt and at the time advised. Would highly recommend regal solutions. Show details
Michael
Michael2 posts
  Verified VIC, Brighton East

Excellent Customer Service

I have a posture issue which I'm trying to rectify. I was advised to visit Regal Sleep Solutions (Brighton East) to get customized pillow support.
The customer support I received in finding the right pillow is honestly unparalleled. As a surprising bonus I was shown how to improve my sleep positioning. I can't express enough what a relief it was to receive such expert advice.
Thank you, so much, Janine. Show details
Jade K.
Jade K.Greater Melbourne (Inner), VIC
  VIC, Brighton East

A no brainer!

Booked a VIP mattress fitting and had a wonderful experience. Was assessed on my posture and sleeping patterns to find the perfect mattress. Didn't feel rushed or pressured to buy, felt like someone they wanted to look after. Instant sale to my complete surprise! Thanks for your time. Show details
Lee Szkolnik
Lee SzkolnikGreater Melbourne (Inner), VIC
  VIC, Brighton East

The perfect place to buy a bed

Visited the Brighton store a week ago and within a minute of being greeted by Janine I knew I had come to the right place. Her ability to focus solely on my needs enabled a swift and correct decision to be made. Highly recommend. Show details
Cam.D
Cam.D5 posts
  VIC, Brighton East
Jez
JezGreater Melbourne (Metropolitan), VIC4 posts
  VIC, Brighton East

Great Service, Great advice and Great Bed

Went to the store to get advice on a new Queen bed and had wonderful service and advice on what would best suit our needs. Janine asked us a lot of questions about what we were looking for, whether we had any back problems etc and then showed us the way the different mattresses are made. We then tried out several beds for over an hour and there was no pressure to buy during the time. Once we decided what would best suit our needs Janine confirmed that our purchase was what would be best for our sleeping habits. Since the bed was delivered as agreed and set up some 7 days ago we could not be happier with our purchase to date and it is good to know that if we are unhappy with the mattress over the next 12 months we are able to change it. Show details
LLS
LLSGreater Melbourne (Inner), VIC
  VIC, Brighton East

Good service but disappointed in the mattress

We purchased a king size mattress a few years ago. It has 5 zones and as such being a short person ( I’m 5 ft 1”I could not get the zones to fit in to my body. I found it uncomfortable.
We persevered for 2 years with the mattress as my husband found he slept alright on it.
We went on holidays for 3 weeks and when I came back every morning I woke up feeling like I needed to go to bed, my body was exhausted from the bed and not sleeping comfortably on it.

We have put it in the spare bedroom for visitors & purchased a mattress from somewhere else. Show details

Product Quality
Customer Service

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