??!
2 photos
Regal Sleep Solutions VIC, Pakenham

Regal Sleep Solutions VIC, Pakenham

4.9 from 12 reviews

Reviews

(11)
(1)
(0)
(0)
(0)
  • Incentivised Review Yes (0%) · No (100%)
  • Product Quality
    5.0 (4)
  • Return Claim MadeYes (0) · No (4)
  • Warranty Claim MadeYes (0) · No (4)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    5.0 (4)

C J Turner

C J TurnerGreater Melbourne (Outer), VIC

Excellent Service and product

published

The advice and service given by Claudia was fantastic backed up by an excellent delivery service and followed up by a phone call by the store manager Deb. Would highly recommend regal sleep solutions

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Amanda

AmandaGreater Melbourne (Outer), VIC

Fabulous Service and I Love my new Mattress !

published

Fabulous, friendly and attentive service from Store Manager Deb. Was unsure on what I wanted, but after a number of lay down tests with discussions, and Deb ensuring the fit was perfect, I purchased my new mattress. Quick and easy transaction and mattress delivered in 5 days. Definately the right choice in mattress and also the recommendations on pillows was spot on ! Super Happy.
Very impressed with Deb and her knowledge on the Business. Also very impressed with Deb's openness and honesty on all topics discussed. Keep up the great work !!! Deb is an asset to your Business. :-)

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPakenham
See all answers
Rust

RustGreater Melbourne (Outer), VIC

  • 4 reviews

Excellent product and company

published

I had been looking for a new bed for sometime and was very impressed with the Regal Sleep product, which is all Australian made, and I recieved a tour of the factory. So after finally deciding on the an excellent mattress and base, I am very happy. The patience,service,pricing, and assistance given by Deb and Claudia, was second to none. I would recommend this company and product to anyone who wants a goodnight sleep. Well done, thank you.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationPakenham
See all answers
Cazza

CazzaGippsland, VIC

Finally...a comfortable nights sleep !

published
Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPakenham
See all answers

Eclair G

Eclair GAU

  • 3 reviews
  • 2 likes

Great service at Pakenham store, good product

published

Everything was explained to us, and all the displays were available for testing. They had lots of information about material and they were honest. They gave an incredible price that no other overpriced company like forty winks could beat. Regals bed is much better too. One year on and I love the bed. Material is great in summer

Shop LocationPakenham
1 comment
Regal
Tim S.Regal

Fantastic, thanks so much Eclair.
How could we have made it a 5/5 experience for you?
Cheers
Tim


  • Verified customer

mattress purchase

published

The explanation of mattress construction was great and the price was realistic.The delivery was on time and the delivery guys were helpful.
The mattress is really comfortable.
A great experience all around.
thanks Brett.

Shop LocationPakenham

  • Verified customer

Mattress has proven itself worthy! Awesome Customer service

published

We purchased our new mattress 8 months ago. We wanted to make sure we were fully satisfied before leaving a positive review.....BEST MATTRESS EVER!! We purchased a Noosa Queen Mattress. It comes with a 10 year warranty, and the delivery guys took our old (20 year old!!) mattress away. The salesperson, Vince (Pakenham store) was so helpful and knowledgeable. He walked us through all of the mattresses in store, and explained everything from how they are made to what suits our sleep positions. Thanks Vince, you are awesome at your job!

Shop LocationPakenham

Vince at Pakenham is just the loveliest!

published

Vince at Pakenham turned an overwhelming and confusing experience into an easy, enjoyable one. We’ve been to other stores and been given the hard sell (which immediately made us walk out), but Vince renewed our confidence and while we’re yet to have our mattress delivered, we couldn’t be happier! Thanks Vince!

Shop LocationPakenham

Good old fashioned customer service.

published

We were served by Vince Dhavale as soon as we walked in the door, Vince was patient and helpful, without putting any high pressure sales tactics on us. Vince was unfazed when we told him we wanted to check out other stores in the area, almost confident that we’d return and didn’t seem to surprised when we did return and true to his word, he did us a great deal. We would have paid about $900 more if we’d bought at the first place we looked at. One particular store totally ignored us and didn’t even notice us come and go. Next time we need to buy a mattress, we won’t have to look around, we’ll just pay Vince another visit at his Pakenham store, hoping he’s still there in more than 10 years.

Shop LocationPakenham
Raffy S

Raffy SGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Honest and reliable, great price also

published

Vince was extremely helpful and knew exactly what he was talking about, not just your usual sales pitch! The prices were also very competitive.

Shop LocationPakenham
1 comment
Regal
Tim S.Regal

Wonderful customer service. High quality product!

published

We recently purchased a new mattress from the Pakenham store, where Vince had excellent customer service. He listened to what we wanted, showed us great options and made us a fabulous deal. Very happy with our purchase! Highly recommend to our family and friends!

Shop LocationPakenham
1 comment
Regal
Tim S.Regal

Great service and products.

published

Brought my new bed and mattress from the pakenham store and the salesman was really great and had a lot of knowledge about the products. Got a great deal on the most comfy mattress there and can't wait until it comes thanks pakenham store :)

Shop LocationPakenham
1 comment
Regal
Tim S.Regal

Thanks Andrea,
This is great news, our Pakenham team is living up to the "Regal" standards!
Cheers
Tim


See all Regal Sleep Solutions reviews

Questions & Answers

Sorry, there are no questions about Regal Sleep Solutions VIC, Pakenham but you can read 41 questions about Regal Sleep Solutions.


Get an answer from our members and Regal representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.