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Regal Sleep Solutions VIC, South Wharf

Regal Sleep Solutions VIC, South Wharf

5.0 from 64 reviews

Reviews

(63)
(0)
(0)
(1)
(0)
  • Incentivised Review Yes (0%) · No (100%)
  • Product Quality
    4.8 (6)
  • Return Claim MadeYes (1) · No (5)
  • Warranty Claim MadeYes (1) · No (4)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Customer Service
    5.0 (6)

Exceptional service, even the post-sales service was amazing!

published

I had bought an Exquisite mattress. I was given individual attention & time to select the right mattress, without rushing on to attend the next customer.
& 4 months later I had to change the mattress due to health reasons. I experienced the same warmth, care & attention as a new customer.
Amazing job. Keep up the good work!

Product Quality
Customer Service
Return Claim MadeYes
Warranty Claim MadeYes
Product Appearance As advertised
Store LocationDFO South Wharf
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Amazing service!

published

Service was amazing! Sunny was so lovely and extremely helpful in assisting us to choose a new mattress. We ended up with a great mattress and I would definitely go back again!

Product Quality
Customer Service
Return Claim MadeNo
Store LocationSouth warf
See all answers
Marta W.

Marta W.Greater Melbourne (Inner), VIC

Hanz is terrific- knows everything!

published

Hanz was terrific- knows everything and nice to! We can’t wait to sleep on the new mattress! Price was excellent - great quality as well - very fast delivery which is super

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth Warf
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AFN

AFNGreater Melbourne (Inner), VIC

Hanz is Fantastic

published

I came in to the South Wharf store, met with Hanz. I have a lower back pain and Hanz has helped me to get the right bed for my back, i highly recommend you to come here and meet him.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSouth wharf
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Hans is amazing

published

being a "difficult" customer Hans was wonderful in describing how mattresses are made. I was over the pillow top and was looking for an old traditinional flipping bed. Hans was amazing in understanding and providing me with just what I was looking for.

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDFO South Wharf
See all answers

Hanz is awesome!

published

great service… nice mattress… try the mattress on the store, Healthy life is a good range, thanks Hanz for introduce the difference of the mattress. Hope the mattress will bring good sleep experience

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
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Tan

TanGreater Melbourne (Inner), VIC

Amazing service from Hanz !

published

Came in early am n met by cheerful Hans who patiently listened to what i need in a mattress. Showed me th full range n inspite of frequent change of mind on prices, Sam patiently explained the difference in quality n th fact that regal sleep is fully Australian n has a 30 days return policy. Hans was courteous, ever helpful, non pushy n Sam was there to provide insightful thots in color convinced me to buy 2 full bundle set. Staff like Hans n Sam r assets to regal n should be truly rewarded n appreciated by the company. Thank you.


Great Service from Hanz!

published

Fanatastic customer service from Hanz! Extremely knowledgeable and gave great advice in helping us select our new mattress. Thank you!

Shop LocationVIC, South Wharf
Jo88

Jo88Melbourne

Helpful mattress information

published

Hans was really helpful explaining different mattress types and assisting with my purchase. He demonstrated what to look for in different mattresses

Shop LocationVIC, South Wharf

Perfect products

published

Hanz thank you so much for your excellent customer service I received from you and your delivery driver.
The mattresses and bed frames are of great quality. I really appreciate your honesty in relation to explaining all types of mattresses and their price.I highly recommend Regal Sleep Solutions products to everyone.
I give 10/10 to Hanz for his customer service.

Shop LocationVIC, South Wharf

Ann

AnnMelbourne

Excellent service by Hanz

published

We were recommended by our chiropractor Lisa to speak to Hanz about our needs. We highly recommended him to anyone requiring a comfortable, supportive mattress.

Shop LocationVIC, South Wharf

Thank you

published

Attentive, informative service from Hanz. Made my decision easy - thank you! Looking forward to much more comfortable sleep on my new mattress.

Shop LocationVIC, South Wharf

If you need to buy a mattress, you need to do here.

published

If you need to buy a mattress you need to come here. This guys are specilists. Affordable prices, excellent quality and the best Salesman. I recommend.

Shop LocationVIC, South Wharf

AnthonyS

AnthonySGreater Melbourne (Inner), VIC

  • 2 reviews

Excellent job at explaining the value, quality, differences and benefits of the Regal Healthy Life C

published

Hanz did such an excellent job at explaining the value, quality, differences and benefits of the Regal Healthy Life Classic bed & other beds too. My Partner and I went shopping all day for beds. Exhausted of beds, Hanz was our last stop after many others that day - he was exceptional - and got the sale!

Shop LocationVIC, South Wharf

Amazing salesman

published

Hanz was extremely helpful and assisted us in finding the perfect mattress for our first bed. He helped us to find a quality mattress for our price range.

Shop LocationVIC, South Wharf

Fantastic service from Hanz. 2 friendly staff

published

Fantastic service from Hanz. 2 friendly staff. will recommend. bought 2 double mattress from the south wharf shop in dfo.

Shop LocationVIC, South Wharf

Billy Norman

Billy NormanMelbourne

  • 2 reviews

Amazing customer service & advice

published

I recently visited Hanz at his store in DFO South Wharf. Upon arrival Hanz and his staff make you feel very welcome. Hanz takes the time to ask questions and understand your issues and habits around sleep.

Hanz took me through his VIP Service, which involves education about the different types of mattresses and pillows available, and trialling many of the products in his store.

I was happy with my purchases and the experience, and recommend Hanz of Regal Sleep Solutions in DFO South Wharf for anyone who wants to sleep better.

Shop LocationVIC, South Wharf

Fantastic service!

published

We were referred to Regal Sleep Solutions. Hanz assisted us in finding our bed and started off by giving us a thorough explanation as to what to look for in a bed. We felt educated by the experience and picking a bed was an easy decision. We are very pleased with our new purchase and thoroughly recommend the expertise that Hanz demonstrated. A very pleasurable and informative experience. From Sofia and Warren

Shop LocationVIC, South Wharf

Rich K

Rich KPort Melbourne

Perfect Service

published

Hanz is a Superstar - if my new mattress lives up to his outstanding service (which I’m sure it will) then my nights will be a lot more comfortable!

RSS at DFO South Wharf - highly recommended

Shop LocationVIC, South Wharf

TLB

TLBMelbourne

Customer Service- Coco was kind, friendly and patient and her knowledge was great.

published

Coco was very friendly and patient. Her knowledge on the different types of bed and the company which is Australian based was great.

Shop LocationVIC, South Wharf

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