Without doubt the best heater of it’s kind.
Just had the Regency FG39 installed and am thrilled by the heat output and flame pattern.
There is nothing in the marketplace to rival this freestanding gas log fire for performance and aesthetics., and can operate without the need to run the fan making for super quiet operation. Would recommend to any prospective purchaser.
Purchased in August 2020.
FG38 - So happy with this heater!
I had my Regency gas log fire installed in 2016 and have been extremely happy with it - warms a medium sized area very quickly and looks great - great ambience! My only problem was with the installation which was organised by the dealer Woodpecker - was disastrous! Big gas leak outside as well as gas leaking at connection point inside - and no help or follow up from management at Woodpecker Mornington. However after contacting Regency myself they were onto it straight away and fixed the problem by sending their own technician out. He found ...the problem inside was due to poor installation and I was not charged for his visit. I would certainly recommend this product to anyone but would recommend going through a different dealer. My daughter loves my Regency fire and will be getting one herself, possibly through Gas Log Fires Melbourne.
Purchased in September 2016 at Woodpecker Heating and Cooling Retail for $4,502.00.
- Verified purchase
So glad we chose this heater
Our Real Flame freestanding gas heater gave up the ghost this year after 23 years of service. It didn’t owe us a cent. Our gas plumber suggested Regency heaters. I read reviews of various brands on Product Review and was very impressed with those for the Regency FG39. The heater has been in for a month now and we think it’s great. I had read that it is designed so it doesn’t create a draught in outer parts of a room and that proved to be true. It’s heat production is very effective, the fan is quiet (our last one was very noisy) and it is quick...and easy to start. With our last heater we had to wait ten minutes after ignition before starting the fan but that’s not the case with the FG39, it starts automatically when you turn the heater on. The log set looks very effective both when the heater is on and off and during use it creates a cosy ambience. We bought the remote control which makes ignition and turning off very easy and allows you to use manual or auto modes to set temperature, fan speed and program on/off times.
- Verified purchase
Exceeded my expectations!!
I was so over the gas dusted heating we had. We have a solid brick home and replaced the 2 sliding doors, kitchen and main bedroom windows with double glazed ones so now on a 5C morning in Melb the inside doesn't drop below 15C, and we like an inside temp of 18C. Since installing the FG39 we are so happy. The heater is so easy to operate, set the temp, turn it on and be warm. The flue is ducted to the external wall fitted with the AstroCap, so the air intake is external alleviating the draft problem. It heats the space quietly but so efficient and the ambiance is awesome. 15C to 18C in under an hour, then turns on and off to maintain temp.
Simply brilliant heaters with stunning looks.
I have moved 4 times and every time installed a Regency Gas Heater, they are easy to use simply switch it on and they heat the house really well, no need for jumpers in our house because the one heater heats the whole 230sqm house as well as looking great. I recently moved again and lucky me there was a Regency Gas Heater already installed, I recommend servicing the machine every few years to keep the flames looking good. Parts are available for years so your investment is well worth it.
Susie Belmont WA
A Real Showpiece and Very Functional
We just had a Regency FG39 installed at our parents house in Melbourne by https://gaslogfiresmelbourne.com . Although they have only used it once so far this year they are very happy with how quickly it warmed the entire house. It is also a real showpiece. On a side note the guys who installed it did a fantastic job.
In late August I replaced my Rinnai which was a dreadful heater but the best available at the time. The Regency looks great, puts out a huge amount of heat and is very quiet to run. It is the first time I have been warm for years when I got rid of the wood heater for gas. The remote control and auto features work well. When it ignites early in the morning it is so quiet it does not wake me up.
This heater continues to perform flawlessly. It is quiet, produces good heat. The remote control and programming is excellent. Pity about the price of gas.
We bought the FG39 to replace a slow combustion wood heater. This gas heater has literally changed our lives. It is so easy to use, looks stylish, has all the ambience of a real fire (without the hassle) and puts out heaps of heat. The FG39 also has the advantage of a direct vent flue system which keeps the whole combustion air flow completely seperate from the air in the room.
We were out to buy the best possible freestanding gas log fire available. I reckon this is it.
Heats large spaces, realistic fire, easy to use, looks great
Wow! So good for Canberra winters.
Puts out a lot of heat!
We have a medium size lounge room and we have to run the F39 at low flame with the fan on low or it gets too warm. Awesome!
The flame is gorgeous and when going looks quite realistic.
Have had people ask if it's real.
Couldn't be happier, finally we are warm in this house.
Questions & Answers
This model has the best reviews for heating efficiency - although I have a large modern room and was wanting to have it built in like the city series style - it this possible with the FG39 series?
Dear Janie, thankyou for your query. If you're looking to heat a larger area with a unit built in to a wall or similar we suggest looking at the Greenfire series as that is the best heat output from that style. Please check out our range here https://www.regency-fire.com.au/Products/Gas/Gas-Fireplaces
Thanks very much for the info
Pilot light will not light if start pilot with lighter will not stay on when releasing pilot knob
I have a Regency FG39 but my remote is dead and I believe a replacement is costly?
Does the heater needs recalibrating with a new remote?
Hi Peter, a new remote retails at $369. It does need to be paired to the unit when installed which is a very quick procedure and can be easily done following the instruction. It is just a button sequence that needs to be entered. Hope this helps!
Thanks Regency I realised my model is a FG38!
|Heater Type||Fireplace and Flued|
|Max Room Size||14 m²|
|Colour / Finish||Black|
|Dimensions||762 x 660 x 448 mm|
|Features||Remote Control and Thermostat|
|Max Gas Input||40 mJ/h|
|Gas Type||LPG and Natural Gas|
|Manufacturer Warranty||25 year(s)|
|Release date||Feb 2010|
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