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Regency Screens
3.9 from 254 reviews · View Statistics

Reviews

  • Customer Service
    4.7 (150)
  • Timeliness
    4.7 (144)
  • Job Satisfaction
    4.7 (139)
  • Rates and Fees
    4.7 (144)
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Ross

RossSouth East Queensland, QLD

  • 3 reviews

So happy with the finished product

published

Stephen the rep gave great advice and Darren the installer was meticulous with his installation . Matt black was the perfect choice to give me the on trend look I was after

Customer Service
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Incentivised ReviewNo
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Regency Screens
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Jenny

JennyMetropolitan Adelaide, SA

  • 3 reviews

Great service and installation.

published

Thanks Aleasha for your customer service and friendliness.
Thanks Nathan for the great intallation, looks fabulous.
Would recommend Regency Screens anytime.
Good communication through the whole experience.
Look forward to doing further business with Recency.

Customer Service
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Incentivised ReviewNo
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Regency Screens
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Leo F.

Leo F.Southwest, VIC

Another sterling performance by Regency

published

Having used Regency previously I arranged for 8 wardrobe doors, to be delivered and installed on the Bellarine. The Representative, Warehouse and Installer made the process easy and simple. The communication throughout was excellent and the doors were delivered and installed within 2 weeks despite the current issues with COVID-19. Would highly recommend.

Customer Service
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Incentivised ReviewNo
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Very happy with our wardrobe

published

Very happy with wardrobes that we have just got installed throughout our house.
Grant was awesome to deal with and was happy to help with ideas would highly recommend and the frameless looks amazing wouldn’t change anything.

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Incentivised ReviewNo
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Regency Screens
Alexis P.Regency Screens

Perfection

published

Great service from the start !
Great advice !
Installation perfect!

Professional efficient and quality!
Happy with both my new shower screens !
Thankyou Aleesha !
Highly recommend you and Regency Screens !
My bathrooms look amazing !

Customer Service
Timeliness
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Incentivised ReviewNo
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Regency Screens
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Graham

GrahamHunter Region, NSW

Excellent service

published

Staff were very polite and informative
Installers were prompt,neat,clean,polite and efficient. Good job done. I would recemend them to anyone. When businesses operate at this high standard everyone wins.my shower screen and wardrobe doors look good and work well

Customer Service
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Job Satisfaction
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Incentivised ReviewNo
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Regency Screens
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Mary

MaryMetropolitan Adelaide, SA

A+++++

published

Thanks to Aleasha from Regency for her outstanding customer service and attention to detail.
Nothing was too hard and she went out of her way to make sure we were completely happy. Installation was on time as promised. Will definately use Regency with our next build.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
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heather

heatherEyre Peninsula, SA

Customer Service

published

So nice to have a quick response to my phone call. Well done. I've had to wait for a phone call to be answered at so many other places. Thank you.

Customer Service
Incentivised ReviewNo
1 comment
Regency Screens
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Marvyn Wright

Marvyn WrightGreater Melbourne (Metropolitan), VIC

Great job and very well organised!

published

Really pleased with the result on sliding doors to my laundry, excellent service, on time, professionally installed and faultless. Thanks to Jenna’s organisation and Toms precise installation. Thank you for resolving an awkward space.

Customer Service
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Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
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Fantastic service and quality of workmanship

published

Sales representative Gary was fantastic - highly communicative and very pro-active as well as determined to develop a positive working relationship with a new prospective client. His team of installers (Tony and Tom) shared in Gary's enthusiasm, professionalism and skill of workmanship. This was the first time my company had gone down the pathway of a sliding wardrobe system and the 8 off. units installed on one of my projects are of good quality and a competitively priced system.

I would highly recommend Regency Screens and strongly advise any other prospective client to ask for Gary Kitto as their sales representative.

Customer Service
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Job Satisfaction
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Incentivised ReviewNo
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Regency Screens
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Update my shower screen

published

Thank you Aleasha for great price to upgrade my shower screen. Thanks to Andrew the installer - efficient, clean work. Very happy with my dealings with Regency, Adelaide.
Very happy to recommend. Showroom staff were also very friendly and helpful. I spoke to Belinda.

Customer Service
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Job Satisfaction
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Incentivised ReviewNo
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Regency Screens
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Ken Davis

Ken DavisSouth East Queensland, QLD

What a great job

published

We had 2 shower screens fitted by regency. 1 frameless, 1 semi frameless.

Great job and we are very happy. They delivered on everything they said.

Thank you Regency and special mention to Stephen Watkins, who manages our job from measure to install.

Customer Service
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Job Satisfaction
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Incentivised ReviewNo
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Regency Screens
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Doug E

Doug EGreater Melbourne (Inner), VIC

New Shower Screen

published

Very good outcome from start to finish with a quality job being done. Only gripe is installer stood behind me when on my desk top for the final payment when making the BPay transaction. To me a little rude and unnecessarily intimidating.. Suggest installer tell customer when he is packing up to make out the receipt.

Customer Service
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Incentivised ReviewNo
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Maggie

MaggieGreater Melbourne (Inner), VIC

  • 6 reviews
  • 2 likes

Highly Recommended

published

I am on the OCC of an apartment building and have used Regency Screens a number of times. First job was huge - mirrored walls in foyer and last job was small - single mirror on hall wall - on all occasions the service is unquestionable. The staff go out of their way to help and advise in every way possible. Lachlan Scott was punctual, helpful and efficient in every way. The girls in dispatch were also on the ball as were the two guys who did the installation.

Customer Service
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Incentivised ReviewNo
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Amy

AmyGreater Melbourne (Metropolitan), VIC

Great Wardrobe fit out

published

Lachlan was super helpful in designing and retro fitting some robes so they had decent storage. We love the final result it’s given us heaps of extra storage and our robes are now useful!

Customer Service
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Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
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Paul Nilon

Paul NilonSouth East Queensland, QLD

Will not use this company again

published

The office staff and management do not return phone calls emails and are extremely rude to customers do not use this company find someone who wants your business and are professional

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Incentivised ReviewNo
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Regency Screens
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Marg

MargSouthwest, VIC

Great service and product

published

Shawn is very professional and knowledgeable on his products. He provided options and solutions to our requirements and was very responsive to requests for additional information and measurements when we were doing preliminary work prior to the installation. The installation was completed by Thomas who did a great job.

Customer Service
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Incentivised ReviewNo
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Regency Screens
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Katrina W

Katrina WSouthwest, VIC

Outstanding Service & Product

published

Great prompt service from quote to installation. Thank you to Shawn always professional, friendly & provided valuable advise & to Mann (fitter) exceptional workmanship & a nice man as well. (2nd time using Regency)
Fantastic pricing ~ I wouldn’t use anyone else.
I have no hestitation recommending you to family & friends in the future.

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Incentivised ReviewNo
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Regency Screens
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Hoop

HoopGreater Melbourne (Metropolitan), VIC

Exactly what we needed!!

published

We asked our builder for a reference: "We only use Regency Wardrobe doors." So we called, Jenna organised a time for Lachlan to measure and give a quote. Lachlan asked what we were wanting to do, measured for the 5 doors and quickly fired back the acceptable quote. Jenna arranged for Thomas to install the doors. What an impressive crew. Thomas was super cautious about bumping or scratching anything in our house, was fast and organised with the installation and we discussed how accurately Lachlan had measured because everything fit perfectly. We now have 5 new doors that match the rest of the doors in the house. They are great quality and slide so easily.
I now understand why our builder only uses Regency!!

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Bill

Bill

  • 2 reviews

Perfect product, great service

published

We spent a lot of time looking for a mirror that would work in our bathroom and Stephen from regency provided us a custom solution at a great price that matched the house and looks awesome. They installed in a quick and tidy way. Great company from quoting to install.

Customer Service
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Incentivised ReviewNo
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Questions & Answers

Cookie

Cookieasked

Regency Screens

Hi, I have just had new tiles put in, and I think the membrane must of been broken, I need to know two things, do I remove the shower screen first or the old tiles in the shower recess( I didn't have these removed at the time I had the rest done) and the other is will I have to replace the borders if that is what you call them.

1 answer
Maggie
Maggie

Just ring Regency and Lachlan will come out and advise you

Get an answer from our members and Regency Screens representatives

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