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Regency Screens
3.9 from 253 reviews · View Statistics

Reviews

  • Customer Service
    4.4 (9)
  • Timeliness
    4.6 (8)
  • Job Satisfaction
    4.3 (9)
  • Rates and Fees
    4.3 (8)
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Doug E

Doug EGreater Melbourne (Inner), VIC

New Shower Screen

published

Very good outcome from start to finish with a quality job being done. Only gripe is installer stood behind me when on my desk top for the final payment when making the BPay transaction. To me a little rude and unnecessarily intimidating.. Suggest installer tell customer when he is packing up to make out the receipt.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens
Jodie

JodieGreater Melbourne (Inner), VIC

Great service

published

Lachlan Scott was our very professional, friendly and accommodating Rep for Regency Screens. We were very happy with his advice and he was so generous with his time. Went far and being the efforts of his competitors
We will call on him again

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens

Quality Product with Good Professional Service

published

Replaced our old wardrobe hinged doors with mirror sliders and am happy with the overall product quality, service & timeline it was supplied in and would not hesitate to use regency again.

Incentivised ReviewNo
1 comment
Regency Screens
Alexis P.Regency Screens
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Nice look, good fit

published

Overall I am satisfied with the service provided. Lauchlan Scott measured the locations and provided in depth advice and took the time to explain many things I hadnt considered.
I chose to have the frameless mirrored wardrobe doors installed. Installation was quick, seamless and clean.
The doors look great and run smooth. My one issue is the handles on the doors aren't the easiest to grip. Considering the weight of the door you then have to push against the door to open/close. Whilst i understand the reason for the slimline handle I think this design could be greatly improved.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens

great product

published

Using Regency for our Construction business we use their shower screens, mirrors, wardrobe doors and robe fit outs. Personally we have found Gary Creely from Clayton a pleasure to deal with.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens
Family M.

Family M.Greater Melbourne (Metropolitan), VIC

Very Happy

published

All round good experience with Regency.
Easy to deal with and very nice customer service. Knowledgable sales reps, and quick response times.

We are happy with our wardrobe doors and fit out.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens

This is too good. All wardrobes should be like this

published

From the young lady in the showroom to Dan and Lee and the ladies on the phone thank you for making the process so easy.Im thrilled with the end result.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens
RicardoMilano

RicardoMilanoBrisbane

  • 3 reviews
  • 1 like

The Sales rep saved the day

published
Customer Service
Job Satisfaction
Incentivised ReviewNo
1 comment
Regency Screens
Alexis P.Regency Screens

Large company with good turn around

published

We are a building company so good product for a great price is important to us. Stephen has been good to us, prompt and committed to his word. Their factory had a stuff up but after he got involved he was able to push for the delivery to still come early enough to satisfy our clients needs. We look forward to using Regent Screens again.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens
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Mike

MikeGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 2 likes

Shower screens and mirrors for 2 unit development

published

I have been dealing with Regency for many years. The rep arrived on time and was very helpful advising of the best solution. Order was processed and installed at the appointed time. Good job all round.

Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Incentivised ReviewNo
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1 comment
Regency Screens
Alexis P.Regency Screens

Happy with the end result.

published

Large job for wardrobes in 3 rooms. Stephen Watkins who measured & quoted (from Coorparoo) was very easy to work with & extremely helpful. The installers, Phil & Michael, worked super hard & were very accommodating. Organising the install, & the timing of the install, was a little fraught but it all worked out in the end.

Incentivised ReviewNo
1 comment
Regency Screens
Alexis P.Regency Screens
DRH

DRHGreater Melbourne (Metropolitan), VIC

great product and great quality

published

excellent product, excellent service and great after sales service.
prompt delivery and great knowledge and attention details.
have been using Regency in the past 10 years and happy to recommend their service and product to customer.

Incentivised ReviewNo
Ali

AliEumemmerring

Timely Service

published

Service was great and they came in early and were out by 8am to allow me to get to work on time.

MicheleW

MicheleWBrisbane

Excellent Installers

published

After reading the reviews I was concerned especially when the second install date nearly got delayed however job was done today by installers Michael and Michael and I am overly impressed. They have done a fantastic job and I am so happy.

rgrant

rgrantMelbourne

  • 4 reviews
  • 3 likes

Pleasantly surprised after reading these reviews

published
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Questions & Answers

Cookie

Cookieasked

Regency Screens

Hi, I have just had new tiles put in, and I think the membrane must of been broken, I need to know two things, do I remove the shower screen first or the old tiles in the shower recess( I didn't have these removed at the time I had the rest done) and the other is will I have to replace the borders if that is what you call them.

1 answer
Maggie
Maggie

Just ring Regency and Lachlan will come out and advise you

Get an answer from our members and Regency Screens representatives

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