I bought a reid mtb pro disc for $359 on special as i live in darwin and not alot of options so i took a chance on it and i must say I made a mistake when it turned up looked good but rear wheel was broken and i will say the guy at reid was good and replaced it so thanks but few weeks later the pedals broke and i find the bike actually very uncomfortable to ride were I ride my mates trek and it feels comfortable also the crank were the pedals are attached is warped so you can never get the gears to smoothly change also the front folks don't rea...Read more

I was looking to replace my aging dual suspension Mountain Bike. I posted on some MTB forums and was given a link to the Reid Solo 360 Hard Tail Mountain Bike.

I did some research on the Solo 360, the specification looked great, XT gear throughout and internally routed cables caught my attention. I have ridden quite a few bikes recently looking to see what was out there at my price point and this bike was high on the list.

So I decided to head down to Reid Cycles on the weekend arriving Saturday at about 11:30am. The place was busy … tha...Read more

Hi,

I bought my Vintage Ladies 7 speed Lite on Sep 24, 2015 from Adelaide shop. As the email from Reid, I was noticed that I would receive Free Deluxe Basket and Liner when buying 7 speed Lite.

But the staff did not know about that and asked me to show where I knew that info. Then I showed the email and they gave me free basket and liner, but when I came back home, I found that the one I got was not Deluxe basket, just the Standard one. I like "big structure" of the style of Deluxe basket (the same Big of 2 rings around the basket) but wh...Read more

I was stuffed around for over 3 months by staff whose only understanding of supply logistics was "ummm, maybe a week or two".

I had to pay extra for a different model as I gave up on waiting and didn't receive all of the included extras despite returning to the store multiple times.

The bike appeared to be set up by a monkey (derailleurs would throw the chain, shifters weren't straight, brakes hit the tyres and some).

Despite all of this, I would still buy from them as they are CHEAP.

If you want to pay extra and get good service, g...Read more

I'd been in the market for a new bike for a while and didn't want to spend a fortune on one, also didn't want to buy a cheap department store bike.

Someone on ozbargain.com.au recommended reidcycles as a cheap and cheerful alternative to the expensive local bike shops.
A lot of more experienced bike owners dissed reid bikes as being a cheap throwaway bike that you just replaced every 12 months instead of getting it serviced etc. but they did agree that they were marginally better than the sort of bikes you pick up from kmart, target and bi...Read more

I went into Melbourne store on Monday Dec 23 to get a MTB for myself and was surprised at how quickly I was served and then the bike was ready to take away within 25 minutes. I arrived shortly after opening time and were at least 15 customers at this time. Big letdown was that the website offered $100 free accessories with the bike and this was not mentioned at time of buying the bike. I saw it on the website that afternoon. Now on Dec 29, new pricing discounts are on the site and the $100 offer is gone. I have emailed the store twice as is a 3...Read more

As a first time bike owner, I was very excited to receive my vintage ladies bike from Reid Bicycles however I cannot say that this experience has been a good one. Firstly, their service was rushed and quite frankly arrogant. Perhaps it is hard for them to believe but I have never owned a bike before and am not exactly sure what I'm looking for. I chose the vintage ladies bike because it looked cool and came in a great range of colours but beyond that, I have very little kind words to say. Firstly, the staff insulted my colour choice, then when ...Read more

Wasn't sure about the bikes as they seem so much cheaper than others I was looking at but the salesman pointed out that they all had the same Shimano parts as the more expensive ones I was looking at. Still spending more wasnt an option so I took a punt...
Have now had the X229 for about 6 weeks and been enjoying the commute to work (unless it rains)
Its taken me a while to get used to the massive wheels and in the end had to swap the offroad tyres for slicks to get my speed up but I guess that comes with buying a mountain bike.
My one Grip...Read more

We bought two bikes from reid cycles sydney almost a month ago. I got the griffin with gears plus a back pannier and my partner got the vintage ladies bike with gears plus extras. They assembled this for us.

Mostly happy with the product but unhappy with the assembly and service. We called up reid cycles Sydney and told them the issues. They accepted no responsibility and told us we can't come in Thursday to Saturday as they are too busy (we can't come in any other time). They should post out to us the items they were it of stock, it's unre...Read more

I bought the ladies vintage bike single speed from Reid cycles about 6 weeks ago, and received it promptly. This bike is absolutely beautiful to look at and feels great to ride. You sit up tall, you sail along, I love it. I use this bike to ride the few k's to uni everyday and it works fine for that.
However, I think this really is a case of you get what you pay for. The bell broke the first time I used it - the plastic gears just sprang off. The bike is already showing spots of rust (I keep it undercover, though outdoors, and it does get wet...Read more