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Reid Cycles
3.3 from 291 reviews · View Statistics

Reviews

  • Product Quality
    3.5 (2)
  • Return Claim MadeYes (0) · No (2)
  • Shipping
    2.0 (2)
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Dean F.

Dean F.Darwin, NT

  • 2 reviews

Dose the job

published
Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
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Tony

TonyMid North Coast, NSW

Good value bike. Damaged in delivery. Twice.

published

My Reid Xenon 29'er arrived with minor damage. Reid sent a replacement part. When Fastway Couriers delivered the new part it was also broken. Still a very good value bike.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
HBadger

HBadger

  • 2 reviews
  • 2 likes

Great Product. Service could be better.

published
1 comment
Reid Cycles
David F.Reid Cycles
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www.amin.vn

www.amin.vnAU

  • 2 reviews

How can the shop staff not know about Special Deals?

published
3 comments
Reid Cycles
David F.Reid Cycles
www.amin.vn
www.amin.vn
www.amin.vn
www.amin.vn
Sarah07

Sarah07Cairns

Good bike but don't order online

published

The bike arrived quick but it also arrived with a dent and random scratches all over it, the gear mechanism was faulty too, like it had been bent in transit. I emailed them back and forth but their responses were useless. In the end I took it to a professional to get it fixed and he agreed it wasn't a problem with the way it was put together but it had been damaged. I'm just really disapointed in the responses I got from Reid. Won't recommend! !

SinM

SinM

  • 5 reviews
  • 10 likes

Very poor service, good value otherwise

published
1 comment
Reid Cycles
David F.Reid Cycles

Hi SinM. Which store did you purchase from? I would like to investigate this further. Please email david@reidcycles.com.au

e_xit

e_xitmildura

Could of been better service but more than happy with my bike.

published
1 comment
e_xit
e_xit
JohnF, Bentleigh

JohnF, BentleighMelbourne

  • 3 reviews
  • 3 likes

Expected worse from all of the reviews

published
2 comments
Reid Cycles
Lex G.Reid Cycles
JohnF, Bentleigh
JohnF, Bentleigh

Follow up emails with Melbourne store manager sounded positive and are sending out free kit and free helmet. Will write more if/ when they arrive!

Terrible service, average product

published
1 comment
Reid Cycles
David F.Reid Cycles
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kozak

kozakparramatta

See how it goes!

published

Ok bikes

published
1 comment
Reid Cycles
David F.Reid Cycles

Satisfactory

published

I bought a Reid road bike last Sunday from the Brisbane store. So far so good. Included in the purchase of the bike was supposed to be a pump,light,lock and water bottle. They were out of stock of the lights, pump and water bottle. When I asked if they could post the remaining stuff the Gold Coast when it arrived they said no... False advertising
Cheap
Poor customer service

Pretty bike, but seems a bit shoddy

published
1 comment
Reid Cycles
David F.Reid Cycles
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Questions & Answers

Elmer L

Elmer Lasked

Reid Cycles Online Store

Ladies Classic eBike Display manual - Bought this bike for my wife, but it did not come with a manual for the display. Can one be e-mail to me? [email removed]

No answers
Dennis

Dennisasked

Reid Cycles

I have a Reid Condor road bike with chainring combo 48/40. I wish to upgrade this to 52/36. I find that I am now running out of gears. Can this be achieved without too much expense?

No answers
Ben D.

Ben D.asked

Reid Cycles

Have just assembled my mtb pro disc 27.5, having issues with the breaks-not much happening stopping wise after riding it

1 answer
fullalelebro
fullalelebro

Hey, I find the brakes very sluggish too unless u grip down hard on them. Then they are very responsive.
Care to fill us in on question below if u have a kickstand?

Get an answer from our members and Reid Cycles representatives

Details

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