12 questions from our users
My Remington DURABLADE works well but lately cannot stop it from running, even when pressing down on the ON/OFF switch. Why is this?
Hi, would like to know, does it shave like a razor? Cause hubby shaves his head and it must be smooth, not just short?
I was about to buy one of these - the reviews have put me off. Anyone got any input that would give me the confidence to purchase one.
Thank you for your query. If you would like to see more reviews of the Durablade Pro, head over to Shaver Shops website as there are over 190 reviews to read through to help make your purchasing decision.
Customer Service Team
Hi I have lost my charger how can I get another one. I tried calling the number been provided by Remington the number doesnt work. Can anyone help? Cheers
I bought this product yesterday spent whole day and night recharging .couldnt get it to start,
. Took it back to replace it. Now I am having the same problem with the second one . After Re charging it won’t start. The recharge light goes on for a few minutes, the goes out. Before tahing this one from the shop I asked them to test it. But they said it needs to be charged for sometimebefpreitstarts so they could not test it" what do I do now ? Tahl it back and leave the shop without knowing whether it works or go for another brand
Hi there, I didn't have any of these problems, I just charged mine and have had no problem with it, I would be taking it back and telling them to charge it, so sorry that I can't be of more help, cheers Len
Thank you for your question regarding your Dura Blade. Are you trying to use the blade with it still plugged in? You have to physically unplugged the cord from the Dura Blade to be able to turn it on. If you have any further queries please contact us free call number 1800 623 118.
regards Consumer Service Team
Will this work for more “private” areas of the body and not just beards?
Thank you for your inquiry. Unfortunately the Durablade is designed to provide a shaved look which means it shaves down to 0.2mm. We would not recommend using this on any other parts of your body except your beard or moustache.
Consumer Service Team
i have lost my usb cord can i buy one from the shaver shop and how much is it ?
Won't charge light comes on for 5 secs then off again; no power after 4 hours charging.
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