??!
3 photos
Remington i-LIGHT PRO+ Face & Body IPL IPL6500AU

Remington i-LIGHT PRO+ Face & Body IPL IPL6500AU Questions & Answers

MPN: 36264032
3.8 from 29 reviews

21 questions from our users

Nicki A

Nicki Aasked

How do I remove burnt hair off the lense?

No answers

Karen Y.

Karen Y.asked

is this suitable for fine blonde facial hair?

No answers

Sherree

Sherreeasked

Have not used my ipl 6500 in a long while. Plugged in and all it does is beep. Appreciate any assistance. Thank you [email address removed]

No answers

Renee

Reneeasked

Hi I’ve only just recently bought this and started using it and after a few flashes it starts beeping and every 1st and last light starts flashing and I can’t use it I have to turn it off, why is this happening?

3 answers
Remington
Spectrum BrandsRemington

Hi Renee,
We are sorry to hear your are having these issues. If you can call our free call number 1800 623 118 we have a few questions we would like to ask you.
Remington Support Team

Dana G
Dana G

Hei! I have exactly the same issue. I used it once...now it was supposed to be the second time...but it keeps stopping. What shall I do?

amin m.
amin m.

Hi, we have the same problem


Leyla

Leylaasked

Why can't you use it on men's facial hair or neck?

1 answer
Remington
Spectrum BrandsRemington

Hi Leyla,
We do not recommend it due to the fact that there is too much hair on men’s face/neck which can cause burning and that IPL is permanent hair removal.
Remington Support Team


Ymn

Ymnasked

I have light freckes almost all over my body, will this be an issue? I know it says on the manual you can’t use it on freckles but seems strange because wouldn’t most people have some freckles especially if doing legs. Also will it be okay for bikini line? Thanks

1 answer
Remington
Spectrum BrandsRemington

HI Ymn,
Unfortunately our safety line states: do not use on dark brown or black spots such as moles, birth marks or freckles. These statements come from predicate devices and are reviewed and agreed by our legal departments. We cannot override the approved warning. The bikini line is okay to use on never use on the genitals.
Remington Team Support


nooor bla

nooor blaasked

How many light pluses does the Remington ipl6500 has?

1 answer
Remington
Spectrum BrandsRemington

HI Nooor bla,
The IPL6500AU has the infinity bulb which means no replacement parts are needed. The bulb in this device is guaranteed to last for the entire warranty period. In the extreme unlikely event that your bulb becomes empty, you will provided with a replacement bulb.
Remington Support Team


Ash

Ashasked

I've just started using this product and after every 4th flash it starts beeping and the first and fifth lights start flashing. I have to restart it to fix it but it has happened every time. What does this mean?

1 answer
Remington
Spectrum BrandsRemington

Hi Ash,
This does not sound normal. If you want like to call our toll free number 1800 623 118 to discuss this further.
Remington Support Team


Noshi

Noshiasked

I turned on my IPL6500 for the first time and the only thing it's doing is constant beeping. Tried to do skin test but nothing is working apart from beeping. Any ideas?

1 answer
Remington
Spectrum BrandsRemington

Hi Noshi,
Thank you for your question regarding your IPL6500au. Have you done the skin test? If your skin is suitable it will open the machine for you and the beeping will stop. You will need to do this every time you use the machine as this is a safety precaution. If you are unsure of what you need to do please call our toll free number 1800 623 118 for further assistant.
regards
Consume Service Team


Roxxx

Roxxxasked

Hi! I would like to know if the Remington IPL6780 i-Light Hair Removal Device can also be used on the bikini line. The Remington IPL 6750 i-LIGHT PRESTIGE, unlike the Remington IPL6780 i-Light Hair Removal Device, has a special head for the bikini line.

1 answer
Remington
Spectrum BrandsRemington

Hi Roxx,
Thank you for your question. We do not sell either the IPL6780 and IPL6750 models here in Australia. You must be looking at an overseas site and remember the plug will be different in Australia. If you would like to learn more about the product we do sell in Australia please see website http://ilightpro.com.au/

Regards
Consumer Service Team


Debbles

Debblesasked

I would like to know what age and hair type does this machine suit?

1 answer
Remington
Spectrum BrandsRemington

Hi Debbles,
Thank you for inquiry regarding IPL6500AU. This device is to be used by people aged 18+ and it is not suitable for use on those treating white, grey ,red & blonde hair. You can find the Hair & Skin chart here: http://ilightpro.com.au/

regards
Consumer Service Team


DEBBIE STUART

DEBBIE STUARTasked

Is it normal for scratches to be on the mirror?

1 answer
Remington
Spectrum BrandsRemington

Hi Debbie,
Thank you for your inquiry. If it is a brown mark on your bulb this will burnt hair which you can remove by using the cloth supplied. If this is not the case please call our toll free number 1800 623 118 and we will be able to assist you further.
Kind regards
Consumer Service Team


DEBBIE STUART

DEBBIE STUARTasked

What are the marks on the glass screen please of the Remington ipl 6500 and is this "normal"? Do I have to replace?

1 answer
Remington
Spectrum BrandsRemington

Hi Debbie,
We have sent you a message on a previous review. If the marks are brown they will be burnt hair. You must make sure you are shaving the area completely before using the machine. The cloth supplied should remove the hair. If it is not removing please call our toll free number for further assistance.
regards
Consumer Services Team


Helen

Helenasked

Does this ipl have a continuous mode for legs?

1 answer
Remington
Spectrum BrandsRemington

Hi Helen,
Thank you for contacting us regarding your IPL. Yes you can. For Multi-Flash mode, keep your finger on the Flash Button to keep it depressed and glide to the next area being sure to keep the skin contact sensors fully engaged. The next flash will be delivered automatically after 3 seconds.
regards
Consumer Services Team


Margee

Margeeasked

Have just got a I light pro plugged it in all that is happening is a beep and red light flashing for the last ten min is this right

3 answers
M.C
M.C

Hi Margee, before you can use the machine you need to do a skin test. This is most likely what is causing the beeping you refer to.

Remington
Spectrum BrandsRemington

Hi Margee,
Thank you for contacting us regarding your IPL machine. Please refer to your instruction manual regarding Check Your Skin Tone. You will need to do this procedure everytime before you use your machine. Please contact us on our toll free number 1800 623 118 if you need any further assistance.
Regards
Consumer Service Team

Bec
Bec

Hi, when I plug it in and it’s ready to go. Check your settings and test on your wrist. Should calculate your skin colour. When you place it on your leg or wherever you should hear a beep. Once you hear the beep. You press the button and it should flash. That’s pretty much it. You may or may not feeling depending on pain threshold and power settings.


Lily N

Lily Nasked

Do you have to replace the cartridge

1 answer
M.C
M.C

Hi Lily N, this model doesn’t which was one of the reasons I chose this model. It has an infinity bulb” which has more than 50,000 flashes.


Kevin

Kevinasked

Hi I've got very think hair on my back does it nd 2 b cut short or does it not matter and how many times do u nd 2 do it 4 no re growth. ?

2 answers
M.C
M.C

Hi Kevin, you are correct the hair does need to be trimmed/shaved before use. For my legs I started seeing results after 1-2 sessions but it took another 2 before hair growth really stopped. I havn’t used on my back as no need but hair is thicker there and denser so suspect it may take a little longer. The back is also a little more sensative so you may want start at a lower setting and work yourself up but I used from the highest setting from the get go. There is a slight sting, especially if any hair is long but nothing I couldn’t handle. Would be good to here how you go. My machine is with a male family member now who has the same use for it as yourself, hopefully I will be able to provide some insights on the outcome at a later time.

Remington
Spectrum BrandsRemington

Hi Kevin,
It is most important to shave the hair before you start each IPL treatment. Hair grows in a cycle of different phases which can last 18-24 months. Only hairs in the active growth phase are susceptible to IPL treatment, which is why multiple treatments are required for optimal results. It is important to continue with the full treatment regime and top up treatments to ensure that every hair follicle is treated. Please refer to the instruction manual for more information before using. The instruction manual can be downloaded here http://bit.ly/2BFEY0B. If you have any further questions please call our toll free number 1800 623 118 for further assistance.
Regards
Consumer Service Team


Madam

Madamasked

Can the i-LIGHT Pro be switched off when no being used, or does it have to be switch on between uses (to prevent battery going flat)?

3 answers
Mandy 1985
Mandy 1985

Yes it can be switched off

Mel
Mel

It doesn't have a battery so needs to be connected to power for use then switched off when finished.

Remington
Spectrum BrandsRemington

Dear Consumer,
Thank you for your query. You should always turn your machine off on the unit and at the power point when the product is not in use. This machine does not have a battery as it is only operational when connected to a power point. If you have any further queries please do not hesitate to contact our free call number 1800 623 118 as one of our Consumer Services Representatives will be happy to assist you further.
Regards
Consumer Service Team


Yen mak

Yen makasked

Where can I buy the quartz?

1 answer
Remington
Spectrum BrandsRemington

Hi Yen Mak,
You can purchase any of the spare parts on our toll free number 1800 623 118. Please give us a call as one of our Consumer Service Representatives will be waiting to assist you.
regards Consumer Service Team


Fuzzy

Fuzzyasked

I'm interested in how the product works. Is it a laser which therefore doesn't work on blonde hair?
I'm wanting something to remove fine blonde hair (peach fuzz) from my face - is it suitable for that?

1 answer
Remington
Spectrum BrandsRemington

Hi Fuzzy,
Thank you for your inquiry. The IPL face & body will not work on very light blonde/red hair or white/grey hair. There is colour chart on the outside of all the our boxing. If you have any further queries please do not hesitate to contact us on our toll free number 1800623118. Kind regards Consumer Service Team


Page 1 of 2

Get an answer from our members and Remington representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.