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Remington i-LIGHT PRO+ Face & Body IPL IPL6500AU

Remington i-LIGHT PRO+ Face & Body IPL IPL6500AU Questions & Answers

MPNs: 36264032, 6557, IPL6500AU and IPL6500BAU
3.7 from 32 reviews · View Statistics
Listing monitored by Remington

27 questions from our users

CRC
CRCasked

After using it for a while the green light keeps beeping non stop and machine don't work how can i fix it?

2 answers
Sharmane
Sharmane

This happened to my machine after using it 4 times max. I didn’t get a response from Remington or the Shaver Shop (where i purchased it). It’s a faulty product and I cant return it and have no idea how to fix it / stop the beeping. Waste of money

CRC
CRC

Unfortunately we live in a world of dishonest crooks that don't stand by their products and they expect people to keep buying no wander why they keep bringing something new all the time, never again will recommend this product or anything made by this Remington company to anyone. I've paid a lot of money for this piece of garbage so disappointed.

elletnahc
elletnahcasked

I am concerned about eye safety with the brightness of the flashes. Are there recommended glasses / eye protection to use while operating the i-light pro?

1 answer
LaNZ
LaNZ

Would love feedback on this question. During my research I’ve found the odd commenter saying they wear sunglasses.

Sharlene E.
Sharlene E.asked

I tested it on my arms and a burnt smell happened. Am I using it wrong? Why is that happening?

1 answer
Kavi
Kavi

Could be the smell of hair burning. That's ok.
Also make sure the glass is clean

Violeta A.
Violeta A.asked

The bulb icon went red, what does that mean?

No answers
Lyd
Lydasked

Is this a good product to use for maintenance after having a course of professional laser? I have moved to a country town and attending a clinic is very timely and difficult

No answers
Alice H.
Alice H.asked

Does this permanently remove hair I see people are using the machines for years onhere

1 answer
Lcass
Lcass

I personally find it to last for around 3 months after the 6 week cycle, then i use again. Found hair grows back a lot finer as well.

Nicki A
Nicki Aasked

How do I remove burnt hair off the lense?

No answers
Karen Y.
Karen Y.asked

is this suitable for fine blonde facial hair?

1 answer
Brittany M.
Brittany M.

No

Sherree
Sherreeasked

Have not used my ipl 6500 in a long while. Plugged in and all it does is beep. Appreciate any assistance. Thank you [email address removed]

No answers
Renee
Reneeasked

Hi I’ve only just recently bought this and started using it and after a few flashes it starts beeping and every 1st and last light starts flashing and I can’t use it I have to turn it off, why is this happening?

6 answers
Remington
Spectrum BrandsRemington

Hi Renee,
We are sorry to hear your are having these issues. If you can call our free call number 1800 623 118 we have a few questions we would like to ask you.
Remington Support Team

Dana G
Dana G

Hei! I have exactly the same issue. I used it once...now it was supposed to be the second time...but it keeps stopping. What shall I do?

amin m.
amin m.

Hi, we have the same problem

Leyla
Leylaasked

Why can't you use it on men's facial hair or neck?

1 answer
Remington
Spectrum BrandsRemington

Hi Leyla,
We do not recommend it due to the fact that there is too much hair on men’s face/neck which can cause burning and that IPL is permanent hair removal.
Remington Support Team

Ymn
Ymnasked

I have light freckes almost all over my body, will this be an issue? I know it says on the manual you can’t use it on freckles but seems strange because wouldn’t most people have some freckles especially if doing legs. Also will it be okay for bikini line? Thanks

1 answer
Remington
Spectrum BrandsRemington

HI Ymn,
Unfortunately our safety line states: do not use on dark brown or black spots such as moles, birth marks or freckles. These statements come from predicate devices and are reviewed and agreed by our legal departments. We cannot override the approved warning. The bikini line is okay to use on never use on the genitals.
Remington Team Support

nooor bla
nooor blaasked

How many light pluses does the Remington ipl6500 has?

1 answer
Remington
Spectrum BrandsRemington

HI Nooor bla,
The IPL6500AU has the infinity bulb which means no replacement parts are needed. The bulb in this device is guaranteed to last for the entire warranty period. In the extreme unlikely event that your bulb becomes empty, you will provided with a replacement bulb.
Remington Support Team

Ash
Ashasked

I've just started using this product and after every 4th flash it starts beeping and the first and fifth lights start flashing. I have to restart it to fix it but it has happened every time. What does this mean?

1 answer
Remington
Spectrum BrandsRemington

Hi Ash,
This does not sound normal. If you want like to call our toll free number 1800 623 118 to discuss this further.
Remington Support Team

Noshi
Noshiasked

I turned on my IPL6500 for the first time and the only thing it's doing is constant beeping. Tried to do skin test but nothing is working apart from beeping. Any ideas?

1 answer
Remington
Spectrum BrandsRemington

Hi Noshi,
Thank you for your question regarding your IPL6500au. Have you done the skin test? If your skin is suitable it will open the machine for you and the beeping will stop. You will need to do this every time you use the machine as this is a safety precaution. If you are unsure of what you need to do please call our toll free number 1800 623 118 for further assistant.
regards
Consume Service Team

Roxxx
Roxxxasked

Hi! I would like to know if the Remington IPL6780 i-Light Hair Removal Device can also be used on the bikini line. The Remington IPL 6750 i-LIGHT PRESTIGE, unlike the Remington IPL6780 i-Light Hair Removal Device, has a special head for the bikini line.

1 answer
Remington
Spectrum BrandsRemington

Hi Roxx,
Thank you for your question. We do not sell either the IPL6780 and IPL6750 models here in Australia. You must be looking at an overseas site and remember the plug will be different in Australia. If you would like to learn more about the product we do sell in Australia please see website http://ilightpro.com.au/

Regards
Consumer Service Team

Debbles
Debblesasked

I would like to know what age and hair type does this machine suit?

1 answer
Remington
Spectrum BrandsRemington

Hi Debbles,
Thank you for inquiry regarding IPL6500AU. This device is to be used by people aged 18+ and it is not suitable for use on those treating white, grey ,red & blonde hair. You can find the Hair & Skin chart here: http://ilightpro.com.au/

regards
Consumer Service Team

DEBBIE STUART
DEBBIE STUARTasked

Is it normal for scratches to be on the mirror?

1 answer
Remington
Spectrum BrandsRemington

Hi Debbie,
Thank you for your inquiry. If it is a brown mark on your bulb this will burnt hair which you can remove by using the cloth supplied. If this is not the case please call our toll free number 1800 623 118 and we will be able to assist you further.
Kind regards
Consumer Service Team

DEBBIE STUART
DEBBIE STUARTasked

What are the marks on the glass screen please of the Remington ipl 6500 and is this "normal"? Do I have to replace?

1 answer
Remington
Spectrum BrandsRemington

Hi Debbie,
We have sent you a message on a previous review. If the marks are brown they will be burnt hair. You must make sure you are shaving the area completely before using the machine. The cloth supplied should remove the hair. If it is not removing please call our toll free number for further assistance.
regards
Consumer Services Team

Helen
Helenasked

Does this ipl have a continuous mode for legs?

1 answer
Remington
Spectrum BrandsRemington

Hi Helen,
Thank you for contacting us regarding your IPL. Yes you can. For Multi-Flash mode, keep your finger on the Flash Button to keep it depressed and glide to the next area being sure to keep the skin contact sensors fully engaged. The next flash will be delivered automatically after 3 seconds.
regards
Consumer Services Team

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