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Remitly

Remitly (page 2 of 2)

1.7 from 36 reviews · View Statistics
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Reviews

1.7
36 reviews
  • Transparency
    1.9 (27)
  • Rates and Fees
    2.6 (27)
  • Timeliness
    1.7 (29)
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Tien T.
Tien T.Australian Capital Territory
  • 2 reviews
  • Verified

Scams

published

Not transfer money to recipients and still charged fee. Holding your funds without refund l. Customers useless and not solve anything. Wait more than hour to contact with someone 0 star

Transparency
1/5
Rates and Fees
1/5
Peter G
Peter GAU
  • 3 reviews
  • 1 like

Takes too long for initial transaction

published

Downloaded the App. Sent A$200 to Bali. Transaction on hold until I was able to confirm a 4 digit number attached to transaction. When the transaction is processed as a hold it doesn't show anywhere on a statement. After a couple of calls and a computer chat I gave up

Transparency
4/5
Rates and Fees
4/5

UNRELIABLE

published

The recipient didn't get the money not just once but so many times. They then give me a different transaction number whenever I contacted them. VERY UNRELIABLE, I DON'T RECOMMEND

Transparency
2/5
Rates and Fees
3/5
puckel
puckelGreater Melbourne (Metropolitan), VIC
  • 32 reviews
  • 20 likes

Slow Transfers, High Transfer Rates , No Refunds and Ineffective Help/Support

published
Transparency
2/5
Rates and Fees
3/5
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Hazem
HazemGreater Melbourne (Inner), VIC
  • 2 reviews
  • 3 likes

Horrible customer service

published

The recipient can't get the money for technical issues, nor refund. Customer service end the chatting as they can't fix their mistake. I don't recommend this company AT ALL for transferring money overseas.

Transparency
1/5
Rates and Fees
1/5
Seni
SeniBrisbane
  • 5 reviews

Do not recommend their services, they are very unreliable and support is terrible

published
Transparency
1/5
Timeliness
1/5
Incentivised Review No

not good service

published

Not good service. The rate changed after making payment. Had to reach customer care to fix this. Did not expect this to happen. be careful on their platform. double-check all terms and conditions

Transparency
1/5
Rates and Fees
1/5

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DAK
DAK
  • 2 reviews
  • 1 like
  • Verified

Don't trust Remitly to deliver

published
Rates and Fees
4/5
Timeliness
2/5
Incentivised Review No
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