Remote OZ

Remote OZ

 Verified
Remote OZ
4.8

208 reviews

PositivevsNegative
97% · 2017 · 3%

Reviews

208 reviews
Tony
TonyGreater Melbourne (Inner), VIC
 

LG Remote Control

I recently purchased an LG Remote Control from Remote OZ. Unfortunately it had a minor fault so I notified Remote OZ who were fantastic in the way the handled my situation. They sent a replacement which works perfectly.

I couldn't recommend Remote OZ highly enough. They were efficient and their communication was top class.
Thank you Iris and Amy

Irina
Irina
 

They will make your day!

It happened that in the middle of this heated summer our air con stopped working. You can imaging our frustration. The main suspect was our old remote hence we ordered a replacement from RemoteOZ. Ordering was easy and it arrived quickly in perfect condition. Unfortunately the air con still wasn’t working and we contacted the company. Their staff is extremely friendly, helpful and professional. You don’t get this kind of support in many places anymore. We found out eventually that the problem was the faulty receiver, not the remote. And we are very grateful for the effort to help us with our problem. Should we need another remote for any device we will look at RemoteOZ first of all. Thank you girls! Show details
Robert
RobertCentral Highlands and Goldfields, VIC
  Verified

REMOTELY MAGNIFICENT

The service from, Remote Oz was amazing. They know there products and whilst online was my original order was online the service from Amy, brilliant. Highly recommend Remote Oz. If you've lost our just need another remote, don't go past this site. Show details
Dave
Dave
 

New TV Remote

I ordered a new TV Remote online from Remote OZ & was so impressed with how quick & professional it was sent to me via
(Australia Post)
The Team have great communication ,
Fantastic 5 Star Service
Very Happy , Thankyou Show details
Daniel A.
Daniel A.Greater Melbourne (Inner), VIC2 posts
 

Awesome customer support and service

Awesome customer service can’t go wrong use them good quality great service Show details
Sabrina
Sabrina
 

Excellent service!

Remote works with tv, no programming to do do either.Thank you! Show details
David
David2 posts
 

Expedient Service

Delighted with how quickly we received our Panasonic remote. Confirmation that our order had been received was immediate and that it was being processed. Two days later we were notified that the remote had been dispatched and a tracking number supplied. Four days later our new remote was delivered. Installed the batteries and it worked immediately without any set up requirements. Excellent service from order placement to receipt of the remote. Show details
Kevin
Kevin2 posts
 

Perfect response

Kevin was very helpful. The replacement remote arrived promptly and when I had a small problem with it he advised how to fix and all is now perfect. Wonderful service. Show details
Sean
Sean
 

JVC Remote

Received my JVC remote today and it works perfectly. Customer service was excellent. Can't recommend them enough. Show details
Dylan M.
Dylan M.South East Queensland, QLD6 posts
 

Excellent service and quality genuine product

Will use again for sure. Help solve a small problem which ended up being a battery replacement fix. Were patient and helpful in solving. Happy to use again. Show details
Product Quality
Shipping
Kristen
KristenMelbourne10 posts
 

Every puppy owner should know about this!

Found this site following the total destruction of my remote control by one of my young dogs. Best value ever. Unfortunately the wrong remote was sent out however a quick email and the correct unit was on the way the next day.
Dogs have now been forgiven! Show details
Rev
Rev
 

Excellent customer service

I recently purchased a remote for my Dyson fan. The one that came did not work on my fan and I contacted RemoteOz, and explained the situation. It turns out the remote does work it was a different program in remote as there is 2 different remotes.
Well within days I received a new remote that works perfectly and I am very grateful to the team at RemoteOz as the customer service was impeccable.
I highly recommend RemoteOz and will surely be back as I have a dog who love remotes.
Glenn
GlennPerth, WA2 posts
 

At last... l can finally throw my old remote in the bin

The buttons on my original remote started playing up over time. l got by for awhile by pulling my remote apart and cleaning the contacts which seemed to get an oily residue on the rubber like membrane. Eventually, cleaning never worked and l had to put up with a remote that didn't work very well. I ordered a replacement remote through the guys at Remote OZ who shipped one out to me within 1 week. The new remote works great. So good to be able to retire my frustrating old remote and go with a brand new one that works every time. The process of ordering a replacement remote through Remote OZ was very easy. I would recommend these guys to anyone who is chasing a new remote for their entertainment devices. Show details
Procyon
ProcyonSouth East Queensland, QLD
  Verified

Great customer service!

Slight mixup on my part led to me ordering the wrong remote. I contacted Remote Oz's customer service and the issue was handled promptly and professionally. The replacement remote was shipped as soon as we identified the correct model and it has arrived and works perfectly. Thanks to the service team at Remote OZ, a great result. Show details
Keith S.
Keith S.Sydney Surrounds, NSW
 

great service and product

required new remote for Sony hard drive, easy to order, fast shipment, remote works, no issues Show details
Vik
Vik3 posts
 

Great Customer Service

I bought a remote from them which did not work properly. I was hesitant to contact. I thought here we go again denying and accusing game. But to my surprise, responses were very positive. They sent me an replacement which worked perfectly. Greatly recommend them for great customer service and good product. Show details
Product Quality
Shipping
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Ross
RossGreater Melbourne (Inner), VIC2 posts
 

Great communication and servce

Initial remote was mailed quickly but proved to be faulty. RemoteOZ very quickly mailed a replacement which worked. Show details
Product Quality
Shipping
Andrew S.
Andrew S.
 

A Company with Good Morals

I ordered a remote and paid for it, but then discovered I didn't need it so I asked for the order to be cancelled. Almost immediately I was contacted to advise the corder would be cancelled and the refund returned. Show details
Joseph
Joseph
 

Great service!

We needed a remote for our split system urgently, because the old one had gone missing, we were selling our house and settlement was in… 3 days including a weekend. I called Remote OZ on Friday at 4.30pm to see what might be possible. Kevin helped us work out a solution where we ordered the remote and could pick it up immediately from their office in Bulleen, Victoria. I highly recommend them for their customer service. Show details
Michael B.
Michael B.
 

Great service

I ordered the wrong remote and realised straight away. Was able to contact customer service and they got back to me very quickly and gave me an immediate refund so I could order the correct remote. Excellent communication throughout. Product arrived on time and was of good quality. Would use this site again. Show details
Product Quality
Shipping
Austrasia
AustrasiaPerth, WA
 

Immediate professional and courteous service

From my first enquiry to placement of order and response to queries the communications between myself and Remote OZ have been outstanding. All questions were dealt with and actioned in a timely manner and with outstanding attention to service and courtesy. Highest possible commendation to everyone. Show details
Product Quality
Shipping
Cameron
CameronGreater Melbourne (Metropolitan), VIC
 

Very helpful and understanding

Great service. I purchased a remote and sale was very easy and then when I found my old remote, a refund was made to me very quickly and no questions asked. Thank you Show details
Don P.
Don P.Goulburn Valley, VIC
 

Excellent Service & Postage

Service was excellent comunication via emails, purchasing and quick Postage as well. I recommend using them without question. Show details
Lyn
Lyn2 posts
 

Fantastic customer service

I ordered and paid for a new remote but realised after a little more investigating that it was the actual unit that had the issue, rather than the remote. I emailed and explained the situation and my I order was promptly refunded. If I do ever need a replacement remote in the future, I wouldn’t hesitate to come back and order again.
James C.
James C.Greater Melbourne (Metropolitan), VIC
 

Amy helped me to find my Linden tv remote

Thanks to Amy, I finally got the right remote for my linden tv, great service and thank you Amy Show details
Denham J.
Denham J.3 posts
 

Excellent service

After purchasing a remote for my split system air conditioner from this company, I received the unit within a few days. Had and issue which was extremely efficiently sorted by Sarah. I have no hesitation recommending Remote Oz Show details
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Russell5G
Russell5GMetropolitan Adelaide, SA2 posts
  Verified

They didn't respond to my messages about a faulty remote they sent me

They wouldn't reply to my email or my message in their phone's message bank when I was trying to get a replacement for a faulty remote they sent me! This means I paid $45 plus postage for nothing! Show details
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t c
t c2 posts
 

[Content Removed] it’s a scam

I ordered a remote supposed to have been delivered 21/12 gave me a tracking number which is false still have no answer just excuses do your homework guys thankfully it only cheap Show details
Amelia
AmeliaCentral Queensland, QLD2 posts
 

Fantastic

It was easy to find what replacement remote I needed for my aircon, and it was as easy as popping batteries in and hitting ON to put to use.
I had Christmas time postage delays so it came late but the team were great communicators throughout the enquiry to ensuring I was going to receive it asap. Very happy with both the product and service. Show details ·  1
Product Quality
Shipping
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David
DavidGreater Melbourne (Outer), VIC
  Fair Incentive

Great timing and service

I received order in a timely manner and works great. Nice finish on the item too. Thanks very much. Show details
Bree
Bree
 

Great product, even better service

Thought the TV was dead... turns out it was the remote. Was able to find the right remote easily and quickly. Customer service was amazing when I made a typo on the delivery address and they had it updated within the hour. Would buy from here again and highly recommend!
Steve in nsw 2317
Steve in nsw 2317
 

Perfect and super quick delivery

I ordered a new remote for my Panasonic split air conditioner it looks exactly like the one that came with it and arrived 5 days after ordering and works straight away I highly recommend Remote Oz Show details ·  1
PJP
PJP
 

Great service

Very efficient website and great service. Brand new products at very reasonable prices. Highly recommended. Show details ·  1
Product Quality
Shipping
Kylie K QLD
Kylie K QLDSouth East Queensland, QLD
 

Aircon Remote

Item was sent quickly, as described and a great price. Show reply
Carol Hall
Carol Hall
 

Aircon remote

I orderd a air con remote it arrived in 3 days to Gold Coast excellent service working perfectly thank you Show details
Steven Elkovich
Steven ElkovichHunter Region, NSW5 posts
  Verified

Highly Recommended

I trolled the Internet for a replacement Remote, i came across Remote OZ looked at the myriad of Remotes, quick phone cal,l very helpful & pleasant staff member, I quoted him the Model No. of Bauhn TV, he said Yes have 1 in stock, I purchased it for $32 & also purchased Express Mail for $10.80c, arrived 2 days later, took it out of package, put in Batteries & worked like my original in new condition. Can strongly recommend Remote OZ. Thank You. Steven Show details
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Mr P
Mr P2 posts
 

Replacement Remote Control

Fantastic customer service from the team at RemoteOz. Sarah was awesome and I really appreciate your excellent customer service.

Many thanks again for making this process so efficient. Show details ·  1

Heather
HeatherSouth East Queensland, QLD
 

So helpful!!

Was just n the need of two tv remotes for two different tv’s which are a few years old. The staff were more than happy to find the remotes I required and fulfil our needs! Also very reasonably priced! Show details
Patricia G.
Patricia G.
 

Great customer service!

Purchased a TV remote which was an incorrect one. Emailed Oz Remote and they kindly offered to send a second (and correct one) whilst keeping the first remote. I sent the original one back once I confirmed the second remote is all good. Prompt, friendly staff and great customer service which is hard to find. Definitely recommend!!! Show details
Kean N.
Kean N.South East Queensland, QLD
 

Great customer service

Great customer service had a issue with the remote codes not being the same and the issue was resolved straight away with no hassles Show details
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