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Renault

Renault

2.1 from 18 reviews

See the Best Car Dealerships in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
2
4 star
2
3 star
2
2 star
2
1 star
10

Eddie

EddieSydney, NSW

Don't be fool for the first year of good running

published
Product Quality
Customer Service
Return Claim MadeNo
Store LocationSydney City Renault (closed)
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Cliff

CliffSouth East Queensland, QLD

Expensive repair and long parts wait!

published
Customer Service
Return Claim MadeNo
Orlando

OrlandoGreater Melbourne (Outer), VIC

  • 4 reviews

Car maintenance

published

Took my car to have it serviced and they did a good job.
They offered me a spare car for free but they warned me that if something happened I had to pay an excess of 2000. Which I think is too much considering they said this is part of customer service

Product Quality
Customer Service
Return Claim MadeNo
Store LocationBerwick
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Martin

Martin

  • 2 reviews

Great vehicle, terrible customer service

published
Product Quality
Customer Service
Return Claim MadeNo

Nathan

NathanIllawarra, NSW

  • 3 reviews

Worst after sales service we have experienced

published

We've been stuck with a Renault Megane for 4 years from new that uses up to 3 litres of oil between services. Renaults response is "that is within our parameters". Even had their Wollongong service rep tell us most BMW's and VW's do this and maybe we don't understand European cars. We strongly regret our purchase of this car from this company.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationGateway Renault Wollongong
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Adam

AdamPerth, WA

Solid car

published

We've owned our Diesel 2wd Koleos for about 5 years, and only had one minor issue with the (of all things) the sun visors. Car has been solid as a rock.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationOsbourne Park Renault
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Duncan

DuncanPerth, WA

  • 5 reviews
  • 6 likes

Great car - poor service

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationWanneroo Renault
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socttyg938

socttyg938Moncrieff 2914, ACT

  • 2 reviews

Great car

published

2013 renault megane rs265 - have had no issues with the vehicle at all.
Servicing is a little more expensive than other vehicles but nothing crazy.
Car drives great, enough power and handles like it's on rails.

Product Quality
Customer Service
Return Claim MadeNo
cate

cateIllawarra, NSW

Some good some bad

published

Less than 3 years and both sets of shock absorbers and an engine failure later. The last is maybe covered by warranty. Waiting to hear back from them. Took a lot of insistent phone calls for them to move from their 2-3 weeks before we can look at it. No car for a week now.

Product Quality
Customer Service
Return Claim MadeNo
Store LocationWollongong Gateway
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HannesOosthuizen

HannesOosthuizenSydney Surrounds, NSW

  • 5 reviews
  • 3 likes
  • Verified customer

Company that doesn't stand behind the rubbish they sell

published
Product Quality
Customer Service
Return Claim MadeYes
Store LocationBrian Hilton motorgroup Gosford Huma Holdings
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David

DavidNorthern Territory

Avoid at all costs

published

Extremely unreliable cars and very poor after sales service.
The Captur purchased has been nothing but trouble since the day it was purchased fault and fault including air conditioning, severe oil leaks, engine management problems, suspension problems and list goes on and on.
If parts are required be prepared to wait at least a month or them but in most cases longer.
The car can be off the road for weeks and Renault will offer NO support with loan cars etc they basically fob you off and don’t want to know you.
Once bitten twice shy and would never buy any Renault product ever again.

Store LocationDarwin

Untrustworthy dealers & service

published

Unreliable service promises. Capped service means nothing. My one year old car went in for service & came out with outrageous invoice stating so many faults.. both wear & tear plus warranty related issues it did not seem to have. There were other female customers invoiced the same issues on the day I was there. My near new tyres came out looking like swapped to older ones.. complained about squeaks, they charged me for brake pads replacement unrelated to the noise complaint.. picked the car up with same problems. My door handle damaged.. I would never buy another RENAULT again nor utilise their service team. The initial dealers & its service team closed down so had no choice but to go to the next nearest in mid north shore.. Disgusted.

Product Quality
Customer Service

What a disgrace!

published

My Renault Megane has had 3 major faults in the first year of its life - including the gear box having to be replaced! Under consumer law I am entitled to a refund or replacement but Renault Australia and Werribee Renault are shady and trying to get out of their obligations. Don’t be confused into thinking your new car warranty actually offers you any protection!

Product Quality
Customer Service

Zan

ZanMelbourne

  • 2 reviews
  • 1 like

Terrible customer service and no after sale support

published
Product Quality
Lukasz

LukaszPerth, WA

  • 6 reviews
  • 33 likes
  • Verified customer

Renault Wangara

published

Had a great experience in purchasing my Renault Megan GT Premium from Renault Wangara. The dealership was great to deal with and nothing was an issue with and the car was delivered on time. Highly recommend the dealership and make sure to ask for Jeff as he made buying the car an easy experience. Cheers

BodyHatch
BadgeGT220 Premium
Engine Size1.6
TransmissionAutomatic
Date PurchasedJul 2017

A Painful journey

published

Ercan karacakoylu

Ercan karacakoylu

  • 2 reviews
  • 3 likes

Crap!

published

Stay away from this brand...Bought a Brand new Renault Megane which turned out a lemon. Peter Warren service replaced the engine under warranty and released the car without necessary tests and fuel hose popped out on highway nearly cost our lives. Do not trust the service center! Also Do not buy CYY-62R from them as it is not safe to drive! Stay away....


Spent Sir

Spent SirSunbury

Renault Kangoo Service

published
1 comment
Spent Sir
Spent Sir

Finally after 3 months and 7 days my car is ready, now the challange to see if I can get my warranty extended by 3 considering Renault has had my car for that long sitting in their workshop.

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