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Renewd

Renewd

4.0 from 20 reviews · View Statistics

Reviews

4.0

20 reviews
  • Product Quality
    4.2 (17)
  • Return Claim MadeYes (3) · No (11)
  • Warranty Claim MadeYes (2) · No (11)
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Jean M.

Jean M.Hunter Region, NSW

  • Verified customer

Very happily surprised by this company!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP Pavilion 15
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Computer Arrived in less and 24 hours and customer service perfect

published

Incredible experience. Computer Arrived in less and 24 hours in perfect condition and they credited a discount into our credit card instanslty as it did not work at checkout. Highly recommend.

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo

The reviewer stated that an incentive was offered for this review

John C.

John C.Central Highlands and Goldfields, VIC

Great service.

published

Online help was excellent for the criteria I needed.
Delivery was lightning quick and extremely well packed.
The laptop was in excellent condition and exactly as described. 10 out of 10. Well done!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP Pavilion 15
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emetai

emetaiAU

  • 3 reviews
  • 1 like
  • Verified customer

Can't believe what an exceptional good deal I got!

published

I needed a cheap apple computer to do some swift/xcode stuff for uni and was looking around when I came across this site. I ordered a MacBook Air (2017 in great condition) on Tuesday and I was so happy when it arrived 2 days later on Thursday! It was packed really well and it looked brand new. When I checked the battery cycle on the machine it was really low compared to equivalents on gumtree/ebay. Will definitely be recommending this site to everyone I know. Thank you!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple MacBook Air 13-inch 2017
See all answers
Cameron

CameronHobart, TAS

THE BEST refurbished laptop company!

published
Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedMSI GE72
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Danny J.

Danny J.Victoria

  • Verified customer

Disappointing Customer Service

published

Bought an iMac from them at a very good price. However, upon very minimal use the 2017 iMac was unbelievably slow. Slower than my 2015 MacBook Air. I was only using Chrome and Microsoft Apps.
I messaged Renewd immediately who suggested I factory reset the computer. After some difficulty (some problem with the partition and software install) I managed to do so. However, it made no difference. Renewd ignored me when I followed up with this. I was bogged down with work so waited a couple of months before messaging again. Ignored. Due to the testing times, I requested a swap rather than a refund as I didn't want them to be out of pocket. Ignored.
Since then, I have fixed the issue by forking out more money on a repair.
Very disappointed.

Product Quality
Incentivised ReviewNo
Product PurchasedApple iMac 2017
Edward

EdwardPerth, WA

They Are Understanding

published

Bought a $279 laptop only 7 months ago. Now the battery is faulty, not holding charge. It had a so called 3 month warranty which I feel is insufficient. I let them know my frustrations about the issue and they understood by allowing for a free return label to have it looked at. I believe its a minor issue so expecting it will be repaired free of charge. Will wait and see.

Product Quality
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product PurchasedAcer Spin 5
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Stay away from their Sale, they are jacking up the price.

published

They jack up the price when there is a sale. Terrible sales chat. When told them about the issue, they try hiding the fact by giving a false explanation. Would not buy from them.

Incentivised ReviewNo
Rosy

RosyFar North Queensland, QLD

  • 10 reviews
  • 7 likes
  • Verified customer

Great Products and fantastic Service

published

I have bought 2 Mac Laptops and two iPhones. Great Value with a professional service. Had some problem with one Laptop but it was fixed without a problem. They kept in touch all the time until the computer was back on my table.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Mark

MarkPerth, WA

Apple Air 2017 Refurbised

published

Let me shout out what a great company with outstanding service. Spent 2 weeks trying to find a good laptop after reading reviews that refurbished with a warranty can sometimes better than when they are produced on the factory line. I purchased a good, not excellent rated laptop from these guys on a Saturday. There was a long weekend and given the COVID issue, it arrived in 5 days. I was updated along the way and even more comforting, was the condition. It may as well be straight of the rack at Apple. Keep up the good work guys and I and friends will be back.
Mark Walker

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Josef

Josef

  • 2 reviews

excellent product

published

Thought it was too good to be true for the prices. but product was exactly as stated, and arrived quickly. very happy with the purchase. I would recommend this company

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Poya

PoyaHunter Region, NSW

  • 5 reviews
  • 1 like

I was happy, recommend them

published

I purchased a HP x360 2in 1 in good (or excellent) condition (I am not sure).
The price was good, and I could get a $200 discount on their website for summer. After the discount the price was great.
I received the laptop earlier than promised time. The packing was good. Their communication before and while purchase was good. I did not need to communicate them after purchase, and I did not need to claim for a warranty.
The purchased laptop was as good as I was expecting.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP ENVY 17
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RippedOff

RippedOffSouth Australia

Do not deal with this company.

published

Purchased HP Envy X360 2in1 laptop that lasted just over 2 months before a faulty hinge caused the screen to crack & rendered laptop inoperable. Contacted Renewd & was asked to send photos. Did not hear back from them & had to initiate a response by sending another email. Then they responded that the laptop should have been returned to them earlier for them to warrant any action. In other words the "3 month warranty" meant diddly squat to them. They had no intention of trying to repair or replace the faulty laptop sold to us for almost $500.00, which became obvious as they not never mentioned sending the product back to them for an appraisal. Crooks. Do not give them your hard earned money.

Product Quality
Incentivised ReviewNo
Edith V.

Edith V.

  • 2 reviews

Couldn’t be happier

published

Ordered a MacBook Pro in “Excellent” condition and also with express shipping. Paid online Monday night, and got it in my hands on Wednesday. I had scouted around to find a reliable company, and after reading reviews on Renewd I decided to buy from here and was glad I did. MacBook was in pristine condition! Looked brand new in my eyes. Was easy to connect and set up. Came with a charger and no original packaging which didn’t matter to me.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple MacBook Pro with Retina Display 13-inch 2015 Early
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beerzuki

beerzukiSouth East Queensland, QLD

  • 15 reviews
  • 7 likes
  • Verified customer

Bargain, PERFECT condition, quick delivery, quick email replies, regular discounts

published
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP Spectre X2
See all answers
Electronics & Computing Shops

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Abigail

AbigailCentral Highlands and Goldfields, VIC

  • 5 reviews
  • 3 likes

Really pleased with my new laptop.

published

I found renewd on my FB feed and took at look at what they were offering. I compared many many sites, and chose my laptop, I was able to purchase what I wanted, as opposed to what I could afford. Laptop arrived within 2 days of purchase, and I really am chuffed with my upgrade.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Kate

KateBrisbane

  • 9 reviews
  • 1 like
  • Verified customer

Top Company

published

The measure of a company is how they support customers when something goes wrong. These people genuinely care. They have a great selection of refurbished computers, are also certified which puts them above companies that do not have this rating and they will customize on request. They also answer questions honestly and without the whole 'It's up to you.' annoying non-response. I checked out options carefully, but time and again came back to the value and service this company offers. In fact, I doubt I'll buy a new computer again after this experience with Renewd.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Aaron

AaronFar North Queensland, QLD

  • 3 reviews
  • 1 like
  • Verified customer

HP Spectre 360 laptop Dead on arrival - buyer beware

published

This refurbished laptop was rated as excellent condition, but would not turn on, after charging for three hours, still dead. I tried several times to get it started nothing. Finally several hours later it finally started up, the battery lasted less than five hrs then next day dead again, no matter how many times I tried it wouldn't start up, I suspect a faulty motherboard. Very disappointing this laptop was sold to me under the understanding it was in near new condition - but it won't even turn on.

Product Quality
Incentivised ReviewNo
Product PurchasedHP Spectre X360
Aussiebloke

AussieblokeBayles

  • 2 reviews

Very Happy

published

Just received my laptop after trading my old one in for a very fair price and extremely happy with everything the service has been fantastic and love my new laptop works perfectly with only very minor scratches on the outside

Product PurchasedLenovo Yoga 510

The reviewer stated that an incentive was offered for this review

Tracey

TraceySouth-Eastern Region, NSW

  • 4 reviews
  • 1 like

Refurbished load of crap

published

Just wasted money.. Refurbished to look new? Who wants or can manage to see through the 3 marks on the screen.. So annoyed. Cannot believe that they would think this as acceptable to send out.

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