Overpriced cheaply made junk
This ladder was great for the first six weeks then the joints started to warp and the hinge mechanism fell apart. Five times the price of rivals that offer almost identical products that actually work and last.
Purchased in October 2021 for $850.
I tried to email you about concerns and the possibility of bypassing your call center to buy your product but
your email firstname.lastname@example.org that you give to everyone here to help them after there negative review dose not exist!
Guess you lost another customer
Weighs a tonne
Great ladder with good functions & accessories BUT the promo video on tv, where the chic throws it in the back of the Ute. Yeah, not happening. I need a hand!
Purchased in December 2019.
DO NOT BUY.IT'S AN OVERPRICED SCAM.GO TO BUNNINGS INSTEAD!!!!!
first you start by calling the number on those annoying adds with the guy wearing the ladies shirt and high heeled pointed black boots.
they tell you that they are busy and ask for your number to call you back....first.do not do this.just keep asking for the price.they tell you they dont know and have to have an agent call you back. but eventually they will give it to you.
finally when they give you the price your jaw hits the floor.after the tv add that goes on and on and on forever making it seem like your getting the cheapest deal going...
Purchased in May 2021 for $1,200.
A knockoff of a better product
Was interested in buying this... UNTIL I did some proper research and realised it's just a bad knockoff of the superior (and cheaper) Little Giant Leveler ( Model 22 or 26) - available everywhere with a lifetime warranty.
Purchased in December 2021 at TVshop for $1,550.
Cannot deal with this company
If you're like most Australians you just want to go into a shop, or go to a website, or at worst, phone a call centre, to buy what you want. You probably already know quite a bit about the product and just want to know the price, how long till you'll get it, maybe a few more details about the product, but you sure as Hell don't want the never-ending sales spiel these well-trained foreign call centre robots have been made to give you before telling you what you really want to know. This ladder looks great on TV, and maybe it is. I've seen it ...at the Royal Show and I was impressed and I wish I'd bought it then. I just want to go on a website and look at the model choices and associated costs, make my decision and buy it right now - before Christmas. But I can't. I had to stop the guy twice to tell him I've heard all this before, I don't need to hear it again, I just want to buy it outright now, not on a monthly plan, just tell me the options and costs so I can buy it. But no, he just couldn't do that. In the end I just had to say, "You just don't get it", and hang up. Since then he's tried to call me back every 5 minutes and now they've got my number I'm dreading how many more times they're going to call me from now on about everything else they want to sell me forevermore. Maybe they won't but I don't get junk phone calls on my mobile, only my landline, and now I'm really worried. I will give up on this ladder and go and find one in a real shop staffed by Australians. When are these companies going to get it, Aussies hate this sales stuff. I don't care how good the ladder is, I cannot support this company. If the product is that good, sell it directly on the website or, better still, in a shop like most others do.
So much bad reviews!
I was going to purchase 2 sets of ladders as Christmas gifts for my family. After looking at the reviews I’m going to spend my money somewhere else. Hopefully Bunnings has some better ladders.
Very poor back up service for an over rated ladder
Don't bother spending your money on something that will have no back up. The ladder is over weight hard to use and already needs fixing. The back up this company gives is non existent. would not recommend to anyone.
Purchased for $999.
Shady appalling customer service
Contacted online about price etc, just asked me to call. I asked again about price etc and they closed my online query. They had all my details so could have definitely discussed buying options with me through email. A company that is too shady to even discuss prices through email is a company i will totally avoid.
Purchased in September 2021 at Thr1ve.
After reading these reviews.........
Geez, after reading these reviews from customers, this ladder is the last thing that I would purchase from these cons from New Zealand. So pleased that I researched this product before buying.
I'm off to Bunnings.
After watching the lengthy advert, I was nearly hooked. Rang the number and all they want are your details. All I wanted to know was the price.
Do yourself a favor and go to bunnings where (a) you can see the price immediately and (b) you can see it, touch it and feel it.
Anything you buy where the sellers are not up front and provide you with all kinds of excuses and nonsense reasons why they don’t give you the price, should be treated with extreme caution.
Not impressed with product & follow up support
Very dissatisfied. I used my renovator all of 4 times & one of the blue locking mechanism ceased up & would not open. After providing the mandatory video to the support/customer care, they sent me a used component which was wrong, they then sent me another used scratched up component. Both came with no instructions and just the part. At no point did they offer a replacement & no local service options. I’m a single female and don’t have the knowledge on how to fix the ladder. So my ladder has been unusable after 4 uses. It’s an expensive ladder, and follow up service is shocking! Wished I had just bought a ladder from Bunnings, they probably would have replaced a faulty ladder or given a refund. I recommend not to buy!
It is too heavy
I am an electrician. I bought one to see how it went on site. Well, that’s where it went wrong. I employed a 17 year old girl as an apprentice. She couldn’t lift the ladder. I agree with her. It weighs a tonne. The final straw was when Work Cover NSW came on site and fined me $450.00
Purchased in October 2020 for $800.
Too much obscure marketing
Was prepared to buy ladder as hubby is currently working on stairs and ladder would come in handy. Tried to purchase online, nope can’t do that, called, and low and behold as previous reviews stated, they are busy and someone will call back. Must not be confident in product, to try such sales tactics, I’ll try bunnings instead.
It looked good at the time
I bought mine for the 180kg load rating but got recalled due to only rating 120kg and now I’m stuck with a lader that is no good for me not happy
Questions & Answers
Hi, Transforma ladder,
I wish to buy this item here in London UK, How can I purchase this ladder?
Please forward a valid phone number? The number advertised is dead.
0800 310 1555
0800 310 1888
Both numbers are dead. Do you have a valid number, please?
Thank you for your enquiry. You can try ringing 0800 310 1888 again or 0800 320 2222. You may also email us your contact # on email@example.com using the subject line REVIEW a...nd we'll have one of our representatives get in touch with you.
how much is it?
Thank you for your enquiry. Our deals and prices vary from time to time and may change on a daily basis. To get the best and most current deal for the Transforma Ladder, we kindly invite yo...u to please contact a representative via one of the phone numbers below depending on which country you reside in.
Hi guys I've had my transformer ladder for over 11 years and it has never let me down . It is so solid and well made I would highly recommend it to anyone who wants a good quality ladder as for the price you pay for what you get. The best cheers
Yes it was me Robert Foster cheers
What is a transformer ladder upgrade
Thank you for your enquiry. An upgrade includes additional accessories for the Transforma Ladder. If you need further assistance or have any additional queries, you can also reach out to us o...n firstname.lastname@example.org and use the subject line REVIEW.
How much does it cost for just the latter
Our deals and prices vary from time to time and may change on a daily basis. To get the best and most current deal for the Transforma Ladder, we kindly invite you to ring us on 1800 504 100. ...Our team will be more than happy to assist you and provide you with all the information that you require.
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