The person we dealt with first provided us with wrong borrowing amount so loan fell thru and we had to change all our home design to reduce home amount and pay out things.
Then was provided wrong information and details and some paperwork wasn’t checked properly before it was lodged a second time so took us much longer to actually get approved.
Mistakes were made which shouldn’t have been and I felt I was the one calling around to double check things with builder and land developers, also chasing up with broker on stuff I shouldn’t have been doing these sort of things. But luckily calling highlighted more mistakes which were fixed but took much longer before we could actually get approved and start building.
Jamie from Resolve Finance was a god cent!
Jamie from Resolve was excellent to deal with. He helped me from day one in getting my home loan approved. He was very knowledgeable and no question was left unanswered. 10/10
Felicity was beyond outstanding! From day dot, she went above and beyond to make us feel comfortable. She answered every silly little question or concern we had. We appreciate your dedication, time, friendliness and helpfulness throughout our journey. We would recommend anyone seeking help for a home loan to get Felicity as their broker. Thank you for allowing our dreams to come true!
I am impressed at how patient and helpful everybody I came in to contact with in all departments have been at Resolve.
They ensure all the information passed down is clear and precise as well as making themselves available anytime to put your mind at ease
Sunny is the best Broker
Sunny has really been helpful through out the whole journey of getting and approving our home loan. He’s always available to meet us specially on weekends each time we have questions. He is very patient and transparent in giving us advice on things we are not familiar with. I would highly advice anyone seeking help for home loan to get Sunny as their broker. We are looking forward to working with him again in the future.
Highly recommend Daniel Johnston - Resolve Finance
Our sincere "Thanks" to Daniel who goes above and beyond to get the job done.
Appreciate your dedication and time along with your professional and friendly customer service and for always keeping us informed and in the loop with the process.
Daniel helps dreams become reality!
Krystal is a Gem
I have been dealing with resolve finance for an extended amount of time now but i would happily do it all again, dealing with Krystal has been an absolute piece of cake and she always has your best interest at the forefront of every decision that is made.
Krystal and Elaine have made a somewhat overwhelming and scary process an absolute walk in the park! Krystal's attentions to detail and level of customer service is above and beyond anything I could have ever imagined,
Krystal and Elaine are absolutely amazing and I will be referring people to her when they come to me and ask how I did it.
Thank you so so much you have both been so amazing and helpful.
Excellent first brokering experience
It’s pretty good have a perfectionist on your side when it comes to these sort of things. Really felt like Jamie was looking out for our best interests throughout the whole process. Thank you
Such a great bunch of people to deal with
Simeon was amazing to deal with, we both felt that he took the time and effort to help us throughout the process. My wife and I both work full time and Simeone went the extra mile to contact us at a time which worked for us.
Construction home loan approved!
We used Resolve Finance to help us with our construction home loan and we could not be happier. Our broker from day one was Christine Huynh and she helped us through the entire process (it took us 2 years but she helped us to get it done!). Christine is the best broker we could have asked for and it has been a pleasure to deal with her. She was very honest with us from the beginning, she always told us exactly and in a timely manner what, when and how to do things. She always responded to all of our queries very promptly and in a very professio...nal manner. I know this may sound like a cliché, but in our case is 100% true: we could not have done this without their help, our builder recommended them to us, which really made a difference for us. A big thank you to Christine and the team at Resolve Finance!
Thank you to Jamie from Resolve Finance. He was absolutely fantastic and I would highly recommend him. Everything he said would happen did and he has found us the best loan for our circumstances. Thanks Jamie!!
Excellent and friendly service. Taylar Stephens 10/10
A big thank you to to Taylar and the team at Resolve Finance.
Is very helpful and always provided great advice to my wife and I during our homeloan application.
Would highly advise anyone seeking some advice to reach out to Taylar.
Looking forward to working with him in the future.
10/10. Well done !
Excellent Service from Martin at Resolve Finance.
Martin has been excellent through the entire process. This was our first home with little to no experience regarding the intricacy of financing a home.
He took time to explain the process to us in detail and was very responsive on emails and phone calls.
We highly recommend his services.
Taylar from Resolve Finance home loans has been so good and easy to use
- Customer service 10/10
- Didnt experience any issues through out this process.
- very satisfied with the rate we received for this loan.
I recommend Resolve finance to anyone looking for their first home loan.
You made my dream come true!
Richard organised my home loan without any problems. He made the whole process easy and stressfree and was a pleasure to deal with. I didn't think I would qualify but he knew exactly who would be the best option for my application and it was approved quickly. Can't recommend his knowledge and efficiency highly enough, thanks Richard!!
Thanks Daniel Johnston for your work and input on my third time refinancing with you would highly recommended resolve.
Peace of mind not having to chase up your requests knowing all methods of communication are acted on and a response and update sent thanks again Daniel will definitely be using your services again.
Excellent service and experience with Martin from Resolve
My partner and I very rarely write reviews, but we felt that Martin deserved recognition for all of his hard work. We have never built before and we had a non-standard (and tricky) situation that required a lot of planning and careful forethought, so we really needed someone who knew what they were doing, was confident and had extensive experience.
Martin was very professional at all times, but he also had a personal touch that set him apart from your everyday broker. His knowledge and insight was invaluable, he went above and beyond through f...
Such an easy and knowledgeable experience!
I went to resolve not knowing anything about home loans etc and dealt with Martin Ireland, what a gent!!! He was able to break it all down for me and really gave me peace of mind, No hidden agenda’s if I ever had a query Martin would email or ring me without hesitation! Customer satisfaction I would have to give 5/5 stars, I will be recommending resolve and particularly Martin in the future, it was such an ‘easy to do’ experience- a thousand thank you’s!
A service beyond the expectations
We have been to few brokers before meeting Sunny Singh from Resolve finance and we were really impressed with his ideas and knowledge in his field. He is very professional in terms of providing us information and clarifying issues. Our case was complicated even then sunny made it go through really smooth with his hard work and dedication. It was pleasurable dealing with Team resolve Finance.
we will definitely recommend Resolve finance to our Family and friends.
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