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Purchase with caution
We purchased a blender that wasn't suitable for us and it needed to be returned. We accepted the 25% handling fee charge would apply and returned the blender once we had been given return address details (which took a week). The extra blender jug we ordered never arrived - which was fine. Then, 4 weeks after the blender received back, we are yet to receive any credit - either for the blender or the jug that was never dispatched. There has been little communication, and we have to continually follow up with RE blaming the supplier. Not nearly good enough.
- Verified customer
SCAM!! No compromise - No Service
Ordered Online: Thermaster Chest Freezer with SS lids 1.5m 768L $1,625.80 PLUS Standard Kerbside Delivery :-$97.90 to PERTH, WA, 6000
Got a Phone Call Saying they need an Extra $500 from me to Cover the Freight....????
They Wouldn't even Reason with me to Suggest Other Carriers.. the Woman on the Phone just repeated the Same Sentence over and over with no reasoning or resolution other than PAY UP or a Refund!
Money i'm yet to get back!!! - Treat with caution this company use outsourced call centers and if you ask to speak to a Manager.. well th...
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