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Review

Review

2.1 from 132 reviews · View Statistics
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Reviews

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Ash
AshCentral Highlands and Goldfields, VIC
  • 2 reviews
  • 1 like

Terrible customer service, faulty item. Never will buy from them again!

published

Purchased online, Item was damaged and faulty. Customer service ignored my numerous attempts to return the product. Tried email, phone, live chat and called a store. No care for customers.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Marlo
Marlo
  • 2 reviews
  • 1 like

Decent clothes, HORRIBLE communication, shopping times, customer service and returns process

published

Bought 3 items, liked 1 of them, returned the remaining 2.

It took them nearly 2 weeks just for them to ship it out of their warehouse. Their return policy is 15 days from time of purchase … do the maths.

They took on average 3-4 business days to reply to an email. Anyways, on half of the occasions they bothered to reply about me returning items, it took them over a week to even acknowledge I returned items once they had it for over a week.

They then lied to me they processed the refund and it wasn’t until two weeks later until I could prove they hadn’t they then did it.

Don’t bother, they’re chaotic and have zero idea on what they’re doing.

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Luc
LucPerth, WA

Ulree clothing brand dissapointing

published

Products sent were either wrong size and too small from size guide. Quality was not as nice as expected. When dealing with replacements and refunds they were very hard to deal with and first offered $20 USD for the $75 I had paid. When I declined they offered $40USD which I took just to end the whole unpleasant experience. I do not recommend their company or brand at all.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
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Consumer
Consumer
  • 4 reviews

A Dud!!

published

Recently purchased a Dorcy Spotlight from a local anaconda store. Charged it as per instruction. It last about 1 hour before it stopped working. Very disappointing!! Fortunately I was able to return it for a refund.

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Jennifer
JenniferGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Customer service Hanakuta clothes

published

Hanakuta clothing,
I have written 4 emails, to return clothes for larger sizes, no response, it’s driving me crazy. Anyone else have this issue. Clothes are ok, but email me about exchange please.

Product Quality
3/5
Incentivised Review No
Return Claim MadeYes
Sizing Slightly small
Product Appearance As advertised
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Christine
ChristineSydney, NSW
  • 3 reviews
  • 4 likes

Expensive and none compatible with other players on the market for their on line shopping process

published

I'm a frequent customer for Review products, which I normally buy through their outlet shops.
I tried the first time during COVID for their on line shop. The prices are not cheap at all, the delivery is reasonably fast, but arrived 4 pieces of clothing that only one suits me.
I tried to contact their customer service, but they advised that the discount products are no refundable.
I have been ordering on line through Zara; Danger Field, Uniqlo, etc. they all have free refund policy. I didn't notice that Review has such strict return policy and very disappointed to their on line shops.
The cut of the review products are very tight and different from products to products. If you can't try, do not buy on line!

Product Quality
2/5
Incentivised Review No
Return Claim MadeYes
Sizing True to size
Product Appearance As advertised
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Questions & Answers

Nancy D.
Nancy D.asked

How do I return clothing that doesn't fit?

No answers
Vikki C.
Vikki C.asked

Has anyone purchased clothing from vosily.com? I added their customer service email in my verifier and it said “risky”
Has anyone purchased from them? What were the clothes like and did you have any issues? Thank you

No answers
Vikki C.
Vikki C.asked

Can anyone tell me if they have purchased from vosily.com and what products and service was like? My email verifier for their customer service is showing risky. Thank you

No answers
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Details

CategoryClothing Shops & Brands
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeChildren, Formal / Cocktail, General / Everyday and Office / Businesswear
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