Losing its Loyal Customer base
I have been a long time Review fan and would hate to think how much I have actually spent over the years. This brand has one of the most dedicated fan bases around however things are slipping.
The brand recently released a “collectables” range, three dresses of which only 200 of each size were made. Like previous collectables they sold out almost immediately however once everyone started receiving their items disappointment has consumed many loyal fans. It was clear no quality control was preformed - dresses had holes, missing dye, fabric pul...ls, buttons falling off, pockets sewn shut and even some sections of dresses not sewn at all. These dresses cost $280 - imagine receiving a defected dress after paying so much. When attempting to seek repairs on faulty dresses we have been advised they will not repair, will only refund so for those that were desperate for the dresses are basically being told “too bad, if you want it that much repair it yourself at your own costs”. Quality overall is slipping - sizing is now inconsistent from one dress to another. Loyalty rewards have all but been abolished and “sales” are depressing. I, like many other loyal customers understand a brand has to be profitable in order to stay afloat but basically all they’ve done is get rid of sales, jack up the pricing and do nothing regarding the continuing issues with garments. $280 for a dress is a LOT of money for a subpar product, money now which will be spent elsewhere.
For real women!
I absolutely love that Review cater for all sizes. I hover between sizes but can always find something that looks beautiful.
As for the quality - I’ve had a cardigan for over 10 years that still looks brand new. I originally thought they were expensive but they truly last so now I have more colours!
unique and high quality
I always buy from Review! Their reward system is probably one of the incentives but i can’t get past their unique and interesting yet quality outfits. I had a boring denim dress from Katie’s but when i saw the Review one i knew i had to have it (the way it was cut and fit was so so flattering and no creases my Katie’s one crumpled like crazy). I’m a teacher and wear heaps of review clothing as the ones i bought don’t not need ironing, don’t crease during the day and are not see through plus the kids love the prints and always compliment me. I’m...always in a rush so literally can throw on a Review dress that i know i don’t need to iron before hand and layer up so it’s not transparent and wear one their cute cardigans on top for cool mornings. I do soooo wish they would have free shipping days for their website for orders under $100 i would buy more for sure as well as their outlet clothing available online.
Aussie brand that I adore
I can say I have never been a follower of a specific clothing brand before but totally adore this one. I like that pieces are all limited edition and that it’s an Australian company. I like that the pieces are different with the retro flair. I constantly receive compliments on my outfits and my wardrobe is fast becoming Review dominated ! Pricing is a bit steep at times but I wait for the spend and save sales or DFO outlet sales.
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Love their clothing brand
Forget retail store shipping but buy online. The packages within a short turn around time and all items are in mint condition with packaging. I use the review app on my phone to buy when the sales are on. A must because it's quite expensive when not on sale. Excellent customer service and straight forward returns policy. Recommended shopping!
Questions & Answers
How do I return clothing that doesn't fit?
Has anyone purchased clothing from vosily.com? I added their customer service email in my verifier and it said “risky”
Has anyone purchased from them? What were the clothes like and did you have any issues? Thank you
Can anyone tell me if they have purchased from vosily.com and what products and service was like? My email verifier for their customer service is showing risky. Thank you
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|Category||Clothing Shops & Brands|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Children, Formal / Cocktail, General / Everyday and Office / Businesswear|
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