Reviewer Photos & Videos
Poor quality and not what you see
I finally received my order after nearly 6 weeks. There was no communication or delivery notification received at all after order was placed. 2 of the 3 items ordered were fine, on the smaller side but ok. The jacket was nothing like what the picture. A one buttoned jacket that had no button or pockets !!! Quality was extremely disappointing and finish poor. The colour nothing like shown.
Have emailed for a refund let’s see how that goes..
The items I received in my order were similar but not what was shown in the pictures. They are made from cheap imitation fibers and didn't have any brand, size, or care labels on them.
Unfortunately the quality was poor which made what I purchased totally overpriced for what I received.
Also, the website advertises the prices in Australian dollars but then converts to US dollars when you pay so I ended up paying $40 more than I wanted to.
Overall, I'm not happy with my shopping experience and won't be purchasing from this company again.
Cheap and nasty and dont deliver
Beware this company advertises on FB under several different names. The clothes they show are not what they deliver. They also dont have them in stock and keep you waiting for months. I ordered 6 items receive 3, 2 of them went to charity shops. The linen dress was polyester and the shirt still hasn't arrived since mid December 2020. I have cancelled my order for the remaining 2 as I realised even if they did arrive it would be crap. They did refund my money for the items cancelled.
Cheap quality with no returns
Paid over $100 Australian for 2 "cotton blend" dresses but received cheap polyester garments. Offered $19 maximum refund. Stay away from this store!!!
Spam! Terrible quality! Polyester made.
I received 4 various dresses from them. None of the items arrived as described. They advertise as cotton or linen and send you poor polyester. They use pictures of the beautiful garment of various boutique sellers ( such as Meg By design) and make cheap copies looking similar items. Deceiving and dishonest. It is not worth risking it.
Avoid at all costs
What’s advertised is not what’s delivered.
The a”cotton” dress was cheap polyester.
The shirt was completely inconsistent with sizing.
I’m now 8 emails deeps into requesting a refund and they’re employing every avoidance tactic under the sun.
Do not by this fraudulent company. Avoid at all costs.
you will lose money for sure and end up with rubbish clothes you can’t wear.
Customer service Hanakuta clothes
I have written 4 emails, to return clothes for larger sizes, no response, it’s driving me crazy. Anyone else have this issue. Clothes are ok, but email me about exchange please.
Losing its Loyal Customer base
I have been a long time Review fan and would hate to think how much I have actually spent over the years. This brand has one of the most dedicated fan bases around however things are slipping.
The brand recently released a “collectables” range, three dresses of which only 200 of each size were made. Like previous collectables they sold out almost immediately however once everyone started receiving their items disappointment has consumed many loyal fans. It was clear no quality control was preformed - dresses had holes, missing dye, fabric pul...ls, buttons falling off, pockets sewn shut and even some sections of dresses not sewn at all. These dresses cost $280 - imagine receiving a defected dress after paying so much. When attempting to seek repairs on faulty dresses we have been advised they will not repair, will only refund so for those that were desperate for the dresses are basically being told “too bad, if you want it that much repair it yourself at your own costs”. Quality overall is slipping - sizing is now inconsistent from one dress to another. Loyalty rewards have all but been abolished and “sales” are depressing. I, like many other loyal customers understand a brand has to be profitable in order to stay afloat but basically all they’ve done is get rid of sales, jack up the pricing and do nothing regarding the continuing issues with garments. $280 for a dress is a LOT of money for a subpar product, money now which will be spent elsewhere.
Do not order
Never replied to my emails, finally received 4 garments, none of which i had ordered, in the cheapest fabric and odd colours.
Unfortunately none are even wearable.
Terrible quality and zero customer service
If I could give zero stars I would. The clothes are terrible quality, ridiculously overpriced, don’t fit properly even if you follow their size guide and they don’t offer refunds. I finally did get them to agree to a refund and I spent another $100 on postage only to have my parcel returned. Absolutely furious!
Never buy from this brand !!
Quality is shocking. Not true to size at all. I made a mistake with my order by ordering 2 of the same dresses. Iv been emailing vididor back and forth and each time I talk to a different person and have to explain myself over and over again. They take so long to respond and are just a terrible company over all
Will be out of fashion by time item arrives
Still waiting for item 2 months after payment and company is no help at all. Do not waste your time with these products.
Poor quality and no customer service
Product not as described. Fabric is not cotton blend and the sizes are too small. They will not offer an exchange or refund.
DO NOT BUY FROM THIS SELLER!
Buyers beware! Do not purchase from Queecy
Items not as described. Very cheap fabric & colours not matching picture. Company portrayed as being a reputable US company, however is clearly a cheap Chinese rip off. Terrible customer service . Offered a $7 refund for a $64 purchase . Never again! Very disappointed .
Very poor quality and defective, extremely poor customer service.
The clothing I received had so many defects; snags and pulls, very uneven stitching, an extremely uneven neckline, lots of pilling, unfinished hem, wrong colour, was not made of cotton and was MUCH smaller than shown in photos of a nice loose fit. I'm S by their size guides, ordered M for a really loose fit and it is actually a better fit for my XXS niece. Return shipping is EXPENSIVE. And turns out they won't accept my return as the garment doesn't have "holes or stains" see below quote.
Also CANNOT leave a negative review on their website. A...
For real women!
I absolutely love that Review cater for all sizes. I hover between sizes but can always find something that looks beautiful.
As for the quality - I’ve had a cardigan for over 10 years that still looks brand new. I originally thought they were expensive but they truly last so now I have more colours!
unique and high quality
I always buy from Review! Their reward system is probably one of the incentives but i can’t get past their unique and interesting yet quality outfits. I had a boring denim dress from Katie’s but when i saw the Review one i knew i had to have it (the way it was cut and fit was so so flattering and no creases my Katie’s one crumpled like crazy). I’m a teacher and wear heaps of review clothing as the ones i bought don’t not need ironing, don’t crease during the day and are not see through plus the kids love the prints and always compliment me. I’m...always in a rush so literally can throw on a Review dress that i know i don’t need to iron before hand and layer up so it’s not transparent and wear one their cute cardigans on top for cool mornings. I do soooo wish they would have free shipping days for their website for orders under $100 i would buy more for sure as well as their outlet clothing available online.
Love their clothing brand
Forget retail store shipping but buy online. The packages within a short turn around time and all items are in mint condition with packaging. I use the review app on my phone to buy when the sales are on. A must because it's quite expensive when not on sale. Excellent customer service and straight forward returns policy. Recommended shopping!
|Category||Clothing Shops & Brands|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Children, Formal / Cocktail, General / Everyday and Office / Businesswear|
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