Reviewer Photos & Videos
Worst product I ever received! Do not buy from them. Fake emails and all images are copied from other sites.
These products look nothing like I ordered. Quality is pathetic with pulls and designs not as per product advertised. This is a scam!!
Not as it appears
My story is very similar regarding sizing, returning and their failure to let you return unless faulty. My issue was the sizing. I measured based on their chart and it was completely off. The fabric was cheap. I thought I was paying AUD and then it converts into USD. I, however, must be one of the lucky ones because I persisted and I got a full refund. I suggest don't buy but if you have a problem persist with your argument.
Cheapest quality, no return option
I ordered twice, t-shirts are ok but rest of the clothes there simply garbage, they put pictures of clothes from different catalogs and imitate, so nothing you order truly matches, the fabric is not the same, colors don't match and sizing is wrong. They don't like return, they offer you some of your money back but one third of it. You have to return on your own and who knows when you will get your money if you do. I'm going through that process now, nightmare. One example to show how terrible it is. All you get is rylon, no cotton as they claimed
Really poor quality and sizing and with after sales service to match.
Arcoho refuse to return goods which is against the stated returns policy.
Arcoho bring into disrepute the online trading system and they should not be trusted with your money.
This clothing is terrible no returns you have to keep the items which will be garbage you won’t be able to wear them, you lose your money like I did
Be aware this company advertising really good quality clothing, however the reality is that when the order eventually arrives it is the same colour but the quality of the material is absolutely dreadful. Something you’d find in a really cheap clothing supermarket and even then usually the quality is better. The items have no labels. I would never buy from them again. Trying to obtain refund but I very much doubt this will happen.
Poor quality and not what you see
I finally received my order after nearly 6 weeks. There was no communication or delivery notification received at all after order was placed. 2 of the 3 items ordered were fine, on the smaller side but ok. The jacket was nothing like what the picture. A one buttoned jacket that had no button or pockets !!! Quality was extremely disappointing and finish poor. The colour nothing like shown.
Have emailed for a refund let’s see how that goes..
Avoid at all costs
What’s advertised is not what’s delivered.
The a”cotton” dress was cheap polyester.
The shirt was completely inconsistent with sizing.
I’m now 8 emails deeps into requesting a refund and they’re employing every avoidance tactic under the sun.
Do not by this fraudulent company. Avoid at all costs.
you will lose money for sure and end up with rubbish clothes you can’t wear.
Customer service Hanakuta clothes
I have written 4 emails, to return clothes for larger sizes, no response, it’s driving me crazy. Anyone else have this issue. Clothes are ok, but email me about exchange please.
Terrible quality and zero customer service
If I could give zero stars I would. The clothes are terrible quality, ridiculously overpriced, don’t fit properly even if you follow their size guide and they don’t offer refunds. I finally did get them to agree to a refund and I spent another $100 on postage only to have my parcel returned. Absolutely furious!
Buyers beware! Do not purchase from Queecy
Items not as described. Very cheap fabric & colours not matching picture. Company portrayed as being a reputable US company, however is clearly a cheap Chinese rip off. Terrible customer service . Offered a $7 refund for a $64 purchase . Never again! Very disappointed .
Very poor quality and defective, extremely poor customer service.
The clothing I received had so many defects; snags and pulls, very uneven stitching, an extremely uneven neckline, lots of pilling, unfinished hem, wrong colour, was not made of cotton and was MUCH smaller than shown in photos of a nice loose fit. I'm S by their size guides, ordered M for a really loose fit and it is actually a better fit for my XXS niece. Return shipping is EXPENSIVE. And turns out they won't accept my return as the garment doesn't have "holes or stains" see below quote.
Also CANNOT leave a negative review on their website. A...
OMG!! this clothing is absolute rubbish. I bought size Large as I am slim and 6'2. I bought 6 shirts al large and the size is to fit XXL. Super cheap rubbish material, they weren't even hemmed off, loose threads everywhere, arm length to short. Look NOTHING like what they do it those pictures. No style or shape about them at all. Super stretchy material.
Disgusting workmanship, the list goes on. What I want to know is how you might think it's ok to supply people who pay good money such absolute trash. Where is your responsibility as a manufacturer to produce something that decent ?!?!?!?
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|Category||Clothing Shops & Brands|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Children, Formal / Cocktail, General / Everyday and Office / Businesswear|
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