Reviewer Photos & Videos
Terrible service, quality and items are not true to size or as in photos.
I’m swimming in clothes that are too big and not true to size. Nothing like the ones in website images.
Avoid coolnile.com at all costs
Completely wrong items sent and very poor quality and service the items were ment to be small but sizes were much bigger the order was completely wrong items and not ever colours or stuff that got ordered. Trying to contact them is just a nightmare they just don't get back to you and when they do its pointless information and takes weeks
When only the best will do
Sell tHaving wrestled with selling the family home for a number of years my wife and I met with Darren from O'Brien Keysborough several times only to get cold feet and pull out on several occasions. He never complained about the time he invested in us and was never anything other than professional and supportive to us both.
So it only made sense we would go with him when we finally took the plunge and sell. To finally sell the family homes was a big decision for us BUT going with 'Darren and the team at O'Brien Keysborough was the best decisi...on we have ever made, he provided outstanding service and we felt comfortable he had nothing but our best interests in mind at all times. He was clear and consistent in his vision on how our campaign would work so we could get the best result and never failed in his communication and indeed actions to deliver the same. He introduced other staff members from O'Brien's in Michael & Monnica during the process who were just as reliable and professional. All they wanted to achieve was to help us sell our home for the best possible price..........and they delivered in spades. Pretty much everything Darren outlined to Lisa and l was what happened and on our terms with a sale price that far exceeded our wildest dreams on what we thought our home of 15 years was worth. Being a General manager of a company that employees over 170 employees l continually remind my staff all customers want is for it "to be easy to do business with us".
Shipping also delivered 2 months after order was placed.All clothing comes from China, no need to say anything more than that. Not the quality that was displayed on website. Website is shown as an Australian website, nobody will give even one star. I regret placing the order.
DO NOT BUY FROM THIS SUPPLIER
My wife saw this top on a Facebook add that she liked. She asked me to order . 1monthand one day later it finally arrived after chasing this order. The top was a totally different top to what we ordered and very cheap nasty and out of shape. I sent there so called customer service two emails with photos requesting a return. See the response.
"Dear customer: I'm sorry that our clothes didn't meet your expectation, but 16 dollars is our maximum. Our return warehouse is in China. The shipping fee is very expensive. If you insist on returning, you will pay the freight by yourself. "
I paid 55 USD and now its my problem when I received something I did not order .
Do not buy anything from this company .
Cheap and nasty and dont deliver
Beware this company advertises on FB under several different names. The clothes they show are not what they deliver. They also dont have them in stock and keep you waiting for months. I ordered 6 items receive 3, 2 of them went to charity shops. The linen dress was polyester and the shirt still hasn't arrived since mid December 2020. I have cancelled my order for the remaining 2 as I realised even if they did arrive it would be crap. They did refund my money for the items cancelled.
Spam! Terrible quality! Polyester made.
I received 4 various dresses from them. None of the items arrived as described. They advertise as cotton or linen and send you poor polyester. They use pictures of the beautiful garment of various boutique sellers ( such as Meg By design) and make cheap copies looking similar items. Deceiving and dishonest. It is not worth risking it.
Horribly Cheap and Ill Fitting
I just received my order #3806 with Tracking number 3A5V3476324. Loose Fit Leisure Trousers Drawstring Elastic Waist Solid Color Linen Straight Pants Long Pants Homewear - Indigo / L × 1
Besides being poorly manufactured with a cheap cloth that ripped the moment I pulled on the drawstrings. It surprises me that you can be in business.
You could be ashamed of yourselves for selling such poorly designed and made products.
For real women!
I absolutely love that Review cater for all sizes. I hover between sizes but can always find something that looks beautiful.
As for the quality - I’ve had a cardigan for over 10 years that still looks brand new. I originally thought they were expensive but they truly last so now I have more colours!
The end of Review Clothing
As I write this review (and I have been mulling over whether to do this or not for the last six months'), I am a little sad as it marks the end of my relationship with Review clothing after being a huge fan and frequent customer for the last 14 years'. Review has dressed me through all my 20s and through to my mid 30s. Ten years' ago, the Review brand and its style and clothes married up with my style a lot (feminine, pretty, classic), but over the past 2 to 3 years' the style has become lazy (repeat designs from the past with only minor altera...tions), too basic and unfeminine bar a few exception pieces, not much range / new styles, prices going unreasonably higher and higher, savings and discounts/promotions going lower and lower, and management/customer service becoming more and more atrocious and impersonal. 10 years' ago, Forever New was only starting up and I was not much of a fan but now I have shifted completely over to this store, because their prices are half that of Review, the styles totally suit me, the service is friendly, the clothes are quality for the price, so feminine and pretty, and they have new styles dropping every week. Their loyalty program is not stingy like Review. I get $50 vouchers flowing through my account constantly and they don't expire in 1 month like Review. They are generous and reasonable - 3 months' use. They also always have 20% off promotions which helps, as well as UniDays discounts for those of us still studying at University (for me postgrad). Earlier in the year, I had an atrocious customer service experience with someone from their Melbourne head office. She was so rude I could not believe that she worked for Review - she even cut me off because she didn't want to talk to me anymore and I was being as polite as I could. I complained to the senior management and whilst I got a polite and prompt follow-up and apology, after a follow-up to reach out to senior management regarding another issue, the reception was impersonal and a little cold, and this person refused to submit to my request for a goodwill gesture which was not such a great ask or favour. Instead they asked me to not contact them in future and to go to the 'front of the line' - via standard customer service. Earlier when I had the situation with the rude agent, this senior manager had said I could approach her for any further issues in future, and so I did - well, this proves they make empty promises. I was very put off by this. I have been browsing the website each week and I have seen nothing that I want to buy for the last 3 months', even if I put the awful customer service aside. So today, I have decided to put my 'Review' budget (yes I set aside money each month just for Review) towards Forever New - no more Review. Review in one sentence to me = Lazy and unattractive styles, overpriced, stingy and inflexible loyalty program, poor customer service, poor management, ignorance of customer loyalty, slow to market, frugal discounts and promotions. I will also add that their sizes are vanity sizing. I am not 'thin' but I am fit maybe slim and the size 6s are like a garbage bag on me and I spend money on alterations every time. Forever New caters for 6s and 4s (AND PETITES!) and so I switch when needed. Also, Forever New size 6s are not vanity-sized and much more fitting than a Review size 6. To make your clothes one size larger than they are just to psychologically cheat your way into a customer's wardrobe is poor form. After I assessed this situation myself, I thought, why do I even bother spending time visiting the online and physical shops. I can't think of a single factor as to why I should stay. Nothing is left to reason, so off I go to Forever New.
unique and high quality
I always buy from Review! Their reward system is probably one of the incentives but i can’t get past their unique and interesting yet quality outfits. I had a boring denim dress from Katie’s but when i saw the Review one i knew i had to have it (the way it was cut and fit was so so flattering and no creases my Katie’s one crumpled like crazy). I’m a teacher and wear heaps of review clothing as the ones i bought don’t not need ironing, don’t crease during the day and are not see through plus the kids love the prints and always compliment me. I’m...always in a rush so literally can throw on a Review dress that i know i don’t need to iron before hand and layer up so it’s not transparent and wear one their cute cardigans on top for cool mornings. I do soooo wish they would have free shipping days for their website for orders under $100 i would buy more for sure as well as their outlet clothing available online.
Aussie brand that I adore
I can say I have never been a follower of a specific clothing brand before but totally adore this one. I like that pieces are all limited edition and that it’s an Australian company. I like that the pieces are different with the retro flair. I constantly receive compliments on my outfits and my wardrobe is fast becoming Review dominated ! Pricing is a bit steep at times but I wait for the spend and save sales or DFO outlet sales.
Love their clothing brand
Forget retail store shipping but buy online. The packages within a short turn around time and all items are in mint condition with packaging. I use the review app on my phone to buy when the sales are on. A must because it's quite expensive when not on sale. Excellent customer service and straight forward returns policy. Recommended shopping!
I was in Bankstown hospital recently, there was a stall out the front , I saw your gift packs .
I bought 4 of them .... there was a huge range of products .... I will be changing my beauty regim to dalan d’olive I am extremely impressed with your products
The reviewer stated that an incentive was offered for this review
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|Category||Clothing Shops & Brands|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Children, Formal / Cocktail, General / Everyday and Office / Businesswear|
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