Reviewer Photos & Videos
Very poor quality
Very poor quality.
Buttons I haven't even used are loose, part of the belt came off, and it's felting. Jacket is $349 retail, fortunately I didn't pay that much, but very unimpressed. I've never had an issue like this before, usually their clothes are fabulous
Do not waste your $$
Literally the cheapest quality I've ever seen (clothing is literally un-wearable).. they will not respond for a return.. basically money lost
Shipping also delivered 2 months after order was placed.All clothing comes from China, no need to say anything more than that. Not the quality that was displayed on website. Website is shown as an Australian website, nobody will give even one star. I regret placing the order.
Awful terrible don’t buy from this supplier.
Arrived in the time specified. Bought 2 jumpers, But so disappointed with what I received. An absolute rip off, poor quality and nothing like the images depict. I so wish I had seen the reviews here before I purchased. Please don’t waste your money.
DO NOT BUY FROM THIS SUPPLIER
My wife saw this top on a Facebook add that she liked. She asked me to order . 1monthand one day later it finally arrived after chasing this order. The top was a totally different top to what we ordered and very cheap nasty and out of shape. I sent there so called customer service two emails with photos requesting a return. See the response.
"Dear customer: I'm sorry that our clothes didn't meet your expectation, but 16 dollars is our maximum. Our return warehouse is in China. The shipping fee is very expensive. If you insist on returning, you will pay the freight by yourself. "
I paid 55 USD and now its my problem when I received something I did not order .
Do not buy anything from this company .
The items I received in my order were similar but not what was shown in the pictures. They are made from cheap imitation fibers and didn't have any brand, size, or care labels on them.
Unfortunately the quality was poor which made what I purchased totally overpriced for what I received.
Also, the website advertises the prices in Australian dollars but then converts to US dollars when you pay so I ended up paying $40 more than I wanted to.
Overall, I'm not happy with my shopping experience and won't be purchasing from this company again.
Cheap and nasty and dont deliver
Beware this company advertises on FB under several different names. The clothes they show are not what they deliver. They also dont have them in stock and keep you waiting for months. I ordered 6 items receive 3, 2 of them went to charity shops. The linen dress was polyester and the shirt still hasn't arrived since mid December 2020. I have cancelled my order for the remaining 2 as I realised even if they did arrive it would be crap. They did refund my money for the items cancelled.
Spam! Terrible quality! Polyester made.
I received 4 various dresses from them. None of the items arrived as described. They advertise as cotton or linen and send you poor polyester. They use pictures of the beautiful garment of various boutique sellers ( such as Meg By design) and make cheap copies looking similar items. Deceiving and dishonest. It is not worth risking it.
Very unhappy. Will not recommend or return
I ordered 3 items from Vividor on 22.12.2020. Received an automated email confirming payment and purchase immediately. Then nothing. After waiting several weeks, I emailed the company direct to enquire. No response. So, I requested a refund through PayPal. Thank God I'd used that payment method and at least had some recourse. Only when PayPal contacted them, did they bother to respond to me. They forwarded a 'tracking' number that went nowhere. Backwards and forwards for a further 2 weeks between PayPal, the seller and I. They actually shipped ...the item AFTER PayPal contacted them, and I received it today. None of the dresses actually fit. They are all cut in a way that they gape horribly at the bust, and are then baggy everywhere else. Won't bother returning them, and can't wear them either. Absolutely appalling service, poor communication, and poor quality product. I wonder whether they would ever have shipped the items if PayPal hadn't gotten involved
Losing its Loyal Customer base
I have been a long time Review fan and would hate to think how much I have actually spent over the years. This brand has one of the most dedicated fan bases around however things are slipping.
The brand recently released a “collectables” range, three dresses of which only 200 of each size were made. Like previous collectables they sold out almost immediately however once everyone started receiving their items disappointment has consumed many loyal fans. It was clear no quality control was preformed - dresses had holes, missing dye, fabric pul...ls, buttons falling off, pockets sewn shut and even some sections of dresses not sewn at all. These dresses cost $280 - imagine receiving a defected dress after paying so much. When attempting to seek repairs on faulty dresses we have been advised they will not repair, will only refund so for those that were desperate for the dresses are basically being told “too bad, if you want it that much repair it yourself at your own costs”. Quality overall is slipping - sizing is now inconsistent from one dress to another. Loyalty rewards have all but been abolished and “sales” are depressing. I, like many other loyal customers understand a brand has to be profitable in order to stay afloat but basically all they’ve done is get rid of sales, jack up the pricing and do nothing regarding the continuing issues with garments. $280 for a dress is a LOT of money for a subpar product, money now which will be spent elsewhere.
Do not order
Never replied to my emails, finally received 4 garments, none of which i had ordered, in the cheapest fabric and odd colours.
Unfortunately none are even wearable.
Never buy from this brand !!
Quality is shocking. Not true to size at all. I made a mistake with my order by ordering 2 of the same dresses. Iv been emailing vididor back and forth and each time I talk to a different person and have to explain myself over and over again. They take so long to respond and are just a terrible company over all
Don't care about customer
Was not able to use voucher due to COVID. Review did not care and placed the blame on me. Not sure what my rights are as a consumer.
Will be out of fashion by time item arrives
Still waiting for item 2 months after payment and company is no help at all. Do not waste your time with these products.
Poor quality and no customer service
Product not as described. Fabric is not cotton blend and the sizes are too small. They will not offer an exchange or refund.
DO NOT BUY FROM THIS SELLER!
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|Category||Clothing Shops & Brands|
|Mens / Womens Clothing||Womens|
|Labels Sold||Own Label|
|Buy Now, Pay Later Options||AfterPay|
|Clothing Type||Children, Formal / Cocktail, General / Everyday and Office / Businesswear|
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