We purchased washers and dryers crom Richard Jay at great expense. Big mistake. The company’s representative suggested which items we should take. They didn’t offer us installation, the 250kg items were dumped on our driveway, and took great trouble to move into place. A professional licensed plumber connected them. When things wouldn’t work, and kept breaking, we were given the run-around until they finally said ‘it’s not our problem’. Robotic, uncaring, money-hungry. Never again, for any of my properties.