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Richardson Strata Management Services

Richardson Strata Management Services (page 3 of 5)

3.2 from 98 reviews

Reviews

3.2

98 reviews
5
(49)
4
(6)
3
(2)
2
(2)
1
(39)
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  • Verified customer

Nothing but problems.

published

It's the worst strata management we have ever dealt with. No interest in helping at all and they do very little work for the amount of money they take. Staff don't even agree with each other on strata matters. Overall this company is not proactive at all. Certainly will not be using their service again as they have gone from bad to worse.

1 comment
Richardson Strata Management Services
Relationship M.Richardson Strata Management Services

The directors of Richardson Strata Management Services have seen your review and would like the opportunity to discuss your concerns.
Could you please contact our office when convenient.
Regards Management

  • Verified customer

One big disappointment

published

Strata managers are just lazy and company culture is so corrupt. This company does an excellent job in ignoring their clients and play the blame game for their mistakes. They are only interested in how much money they can get out you, nothing else. The list of problems is so long that I think I will sell to get out of strata living.

1 comment
Richardson Strata Management Services
Relationship M.Richardson Strata Management Services
  • Verified customer

Great Service

published

With many years experience regarding Strata Management companies we have found Richardson Strata Management to be most reasonable, their accounting system to be sensible and easy to follow which is a distinct asset.
We are very grateful for the assistance they offered when a few issues arose from one unit being vacant.
Debra at Reception spared no effort to pass on messages, send an updated levy when required and the Strata Manager was most reasonable with regard to our questions and requests.

1 comment
Richardson Strata Management Services
Relationship M.Richardson Strata Management Services
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  • Verified customer

Strata dependability

published

The team at Richardson's has at all times displayed the utmost of professional reliability in my dealings with the organisation - keep up the great work people, what would we do without you.

1 comment
Richardson Strata Management Services
Relationship M.Richardson Strata Management Services

Thank you for your review.
We would be greatful to hear from you as to which portfolio manager looks after your complex, so we can pass on the feedback to that team.
Regards Management

Review collected in partnership with Richardson Strata Management Services

  • Verified customer

Manager very bad

published

Not good management, not professional, not helping us at all. Bad business take your money but did not do their job. Manager is not nice, very rude and always not call back. I send letters but the manager did not reply. Not happy with this business, take long time to fix problem still waiting. They not care for customers.

1 comment
Richardson Strata Management Services
Relationship M.Richardson Strata Management Services
Ros

RosWA

  • Verified customer

Totally unprofessional

published

Unreliable strata management company with poor customer service who don't have the appropriate qualifications and experience. There are many hidden costs and they certainly do their best to get every dollar out of you without providing the level of service expected. Dealing with this company has been a very unpleasant experience to say the least. Overall very disappointing.

  • Verified customer

Inexperienced and unfriendly

published

Being living in strata property for many years, being on the council board for years, have dealt with many strata management companies but Richardson strata take the top awards for the worst strata management. For a company that claim to have been around for a long time, you would expect to deal with experienced competent staff but you actually deal with attitude and discourtesy. They don't even know the basics in management or operating a business. [Content Removed]. Don't ever engage with this company under any circumstances.

Amul

AmulPerth

  • Verified customer

Awful Service

published

Extremely unprofessional, very disappointed with service, less professional ethics with heaps of breaches. Very poor strata knowledge and don't provide correct answers. All they care about is taking your money and they are very expensive. If you are looking for someone to manage your strata property, you would be best to consider someone else with experience !!!

  • Verified customer

Appalling service and very unprofessional

published

Richardson strata have been managing our community scheme for few years now and over that time we have found them to be inefficient, ineffective and very unfriendly. Meetings were not scheduled in accordance with the act and they always provide wrong information. They will not recognize mistakes made by them and just play the blaming game on the owners. Watch your funds disappear quickly and fees go up without anything being done. Extremely immoral and unethical operator, don't bother with them, absolutely the worst strata management company.

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Tony

TonyWestern Australia

  • 2 reviews

Friendly and professional Strata Managers

published

For approximately the last ten years Richardson Strata Management Team have been a pleasure to deal with and we have always been very satisfied with the service they have provided us. As owners living 800 km away we have always been able to rely on Richardson Strata to look after our interests as we are not in a position to respond quickly ourselves whenever a problem has arisen. In addition they have always looked after our interests whenever representing us as proxy at the various strata management meetings.

BTA

BTAWA

  • Verified customer

Terrible

published
  • Verified customer

Arrogant and Extremely Unhelpful

published
Nick

NickPerth

  • Verified customer

Listen to the negative reviews only

published
Kim

KimPerth

  • Verified customer

The definition of incompetence is Richardson strata

published
  • Verified customer

Manipulative Liars Experts

published
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Lance

LancePerth

Worst strata management

published

Management team is arrogant and unhelpful when I desperately needed help. They are not there to help you but to add more misery to your problems. They don't get things done, not even after sending them numerous emails. I had to take over and do their jobs for them. Totally not worth the amount of money we pay for them to manage our properties. Avoid at all cost!

  • Verified customer

Incompetence at its best !!!

published

If you are thinking of employing Richardson Strata to manage your strata property, don't, it will be the worst decision you make for your property!!! Absolutely the worst of the worst in strata management, incompetence at its best.They don't follow correct procedures and have no communications skills what so ever. They lack the knowledge in the strata industry and most times provide the wrong advise if they bother to respond. Our property is so badly managed, it was the worst decision made to employ them. Very inefficient, unreliable, slow and totally unprofessional.

  • Verified customer

KEEP AWAY !!! AVOID AT ALL COST !!!

published

Efficient and Reliable Strata Managers

published

We own several properties and therefore deal with different strata managers. We have never dealt with any strata company as efficient and professional as Richardson Strata. Kyra and Julia have always provided us fantastic service. No query is too small for them. They understand the necessity to look after our complex, which is a major asset of ours. We have raised building levies and put the money into upgrades of the property, all of which have been handled without any fuss by them. If I had my way our other property would also be handled by Richardson Strata. If you are looking for a strata company, I cannot recommend them highly enough.

  • Verified customer

Great service and go above and beyond to help

published

Being in Property management I deal with a lot of different Strata companies on a daily basis and have found Kyra and Richardson Strata to be extremely helpful and go that extra mile. We had a situation with a fire in a complex on Charles Street and Kyra has been ever so helpful and helping my tenant with a electricity issue that most Strata managers would handball off. I have recommended her services to a few clients now and extremely grateful for the help to not just myself but my tenant also.
Highly recommend.

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