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Ridgewater Homes

Ridgewater Homes (page 3 of 6)

4.9 from 136 reviews · View Statistics
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Reviews

4.9
136 reviews
  • Build Stage
  • Customer Service
    4.9 (110)
  • Site Admin
    4.7 (81)
  • Timeliness
    4.8 (87)
  • Structural Integrity
    4.9 (61)
  • Plumbing & Waterproofing
    4.8 (56)
  • Electrical & Lighting
    4.9 (58)
  • Flooring
    4.8 (59)
  • Transparency
    4.8 (88)
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  • Verified

Started out great, but so many issues towards the end

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The initial process was really good. The sales consultant was very helpful with designing custom solution and the construction progress was great at the beginning. Towards the end there were so many issues with faults in construction, unresponsive supervisor, delays after the PCI and many more. It wasn't as smooth as we expected and turned out to be very disappointing.

skye
skyeGreater Melbourne (Outer), VIC
  • Verified

great experience

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they made the building process easy and fast. they fixed things that we picked on straight away. they made our house look beautiful.
but i didn't like that we couldn't do any walk through of the house during the build to see how it was going and to see if everything was right, only got to do a walk through when it was done but even then not all the home owners were allowed to do the final inspection.

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Narendra
NarendraGreater Melbourne (Outer), VIC
  • Verified

Great service

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It has a great pleasure working with ridgewater homes.
Start with new building so many questions but they helpful running through options and helping me with all our question. Would like to thanks Amit and Jay and also would like to thanks Natasha.
Very helpful and friendly staff
always keeps you up-to-date on what's going on.
Thanks again
Well done

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Manjunath I.
Manjunath I.Greater Melbourne (Outer), VIC
  • Verified

Enjoying our first home!!

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We would surely recommend Ridgewater homes to anyone, and would also build again in the future with them!! The process from start to finish was straight forward and we did not have any major issues during the build. Our site supervisor was amazing and kept us informed throughout the construction process.
We had a couple of small issues post construction, however these were rectified straight away. The workmanship quality is pretty good, and we are very happy with the colours suggested to us by our colour consultant. Our sales person was very informative and helped us throughout or build process.

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jagraj s.
jagraj s.Victoria
  • Verified

Reliable builder with unbeatable service and construction quality

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gaurav.cosmo
gaurav.cosmoGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like
  • Verified

Excellent customer Service and Quality Build

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Ridgewater homes is one of best construction companies to build with.
Sourabh Bhanot helped to put all pieces together for what we wanted for our homes. Our home was built with high standard of workmen ship , after an year of construction there are no issues . Post construction maintenance scheduled was followed up regularly , CEO is approachable and take action when needed.

Although there are no issues , however. small bits were looked during maintenance . Which is important aspect of post construction and often ignored by big brands.

Commercially construction price is very competitive and value for every dollor spent with Ridgewater homes . Highly recommended builder to build with .

Thanks
Gaurav

Ridgewater Homes
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  • Verified

Great start to our dream home

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Jay
JayGreater Melbourne (Outer), VIC
  • Verified

Great build. Home sweet home

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Great team to help you with everything you need from start to finish. Good workmanship and really professional in dealing with their clients.
Issues were acted upon promptly even during restrictions and they have delivered what they have promised.
Very pleased and satisfied with their work for the price we have spent.

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Excellent suggestions by Jay Desai and Amit Ray

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Our experience has been a very positive one. Working with a sales team (Amit & Jay) that is accommodating and sensitive to our needs. Their professionalism shows in sales team, management, quality of work and customer service.

Our needs and desire to achieve projects on time and within budget. The design capabilities you have brought to bear on our initiatives have saved us many thousands of dollars, something we also deeply appreciate.

The performance by Amit & Jay has been outstanding in every regard throughout the process.

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Good Job

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  • Verified

Great team. Great service. Great quality

published

The process of building our first home with Ridgewater went smoothly. They were very accommodating with the changes that we requested. Construction was well managed. Everyone in the team was very helpful and understanding of what we want our home to look like. I highly recommend Ridgewater Homes especially to first home buyers like us.

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Ankit Vijay V.
Ankit Vijay V.Greater Melbourne (Metropolitan), VIC
  • Verified

Unmatchable...Brilliant...Commendable Service

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@sunnyvashisht was very professional in his approach with us while we were in our selection/re-selection gallery process recently.
Even in the past with the contract phase as well, he had helped us out upholding the best quality service & turn around time.
I am sure @sunnyvashisht is an integral part of Ridgewater Homes and hope he continues his great work of bringing smile all around.
Highly recommended building company in my view.

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Highly Recommended.

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We had an amazing journey in building our house with Ridgewater Homes. Jai Desai guided us very well through out the building process, designs and plans. His knowledge and guidance helped us make the right decisions. Natasha was very helpful during the colour selections, Sunny guided us during the contract stage. Lisa called regularly to provide us with the building progress. Daniel Saal the site supervisor ensured everything during the build went well and kept us up-to-date with the progress.
Right from the first meeting to the handover, everything has gone without a hitch, even with the pandemic. Highly recommended.

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Excellent customer service from the Ridgewater Family

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Vajid
VajidGreater Melbourne (Inner), VIC
  • Verified

Great Quality and Service

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I would like to say, we had a great experience building house with Ridgewater, on day 1 we met Saurav from sales team a very knowledgeable person, he made sure all our requirements are accommodated staying with in our budget and eventually came up with a masterpiece was unbelievable.

Our building supervisor Luke was great, he kept us well updated, provided a perfect timeline and was always available to answer our queries.

Thank you once again Saurav, Natasha, Lisa, Luke and the whole Ridgewater team. It was a wonderful experience..

Regards,

Vajid

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  • Verified

Amazing customer service

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Ridgewater homes is well organized and good customer service. Sales consultant really helped well in choosing my building.my preconstruction process is as per schedule. Thanks for the team, in choosing my building plan & colour selection.
Thanks for jagadeesh helping me out to choose my building plan.
We highly recommend ridgewater homes
Thanks
Ravi

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Tejas Patel
Tejas PatelGreater Melbourne (Outer), VIC
  • 3 reviews
  • 4 likes
  • Verified

Amazing continuous support!

published

Our experience with Ridgewater Homes has been excellent so far. At the beginning, our friendly sales consultant Jaybhai was very knowledgable and helpful and did a marvellous job getting our initial quote.
Another fantastic help that he was with us in each step in our custom floor plan and colour/electrical ideas given by him was very helpful. So I must appreciate that he is extremely helpful, patient and well prepared.
Thank you Jaybhai and Amitbhai
Looking forward to see next step in construction.
We highly recommend Ridgewater home
Thank you, Ridgewater Homes

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dipal t.
dipal t.Greater Melbourne (Outer), VIC
  • Verified

Excellent customer service

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we have recently signed a contract with ridgewater homes for double storey house .best builder for customised home.Jay desai gave us commendable support from the start. Understood our requirements based on his knowledge and been very calm.we're very excited start our building journey.Thank you for making our dream come true.

Ridgewater Homes
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Nilang P.
Nilang P.Greater Melbourne (Inner), VIC
  • Verified

One of the best customer services and builders in the town .

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Amit
AmitGreater Melbourne (Metropolitan), VIC
  • Verified

Exceptional Service

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Saikiran
SaikiranGreater Melbourne (Outer), VIC
  • Verified

Great Quality and Service

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Great service.The journey was pretty smooth.Impressed with the construction quality and output.Our house turned out Beautiful.Handover was on time.No major issues.Special thanks to Jagdeesh,Nick,Natasha and Sunny :)
These guys were always attentive, cleared all my doubts and helped me throughout the whole process.
Would definitely recommend Ridgewater homes to family and friends.

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Nalini Thakur
Nalini ThakurGreater Melbourne (Inner), VIC
  • Verified

Excellent Service and help

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Eswar
EswarGreater Melbourne (Outer), VIC
  • Verified

Overall experience is good

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As first home owners, the building experience is new and exciting to us. After exploring other builders finally we settled with Ridgewater homes.

Our sales consultant Jagdeesh was friendly and helpful in customising floor plan as per our requirements. Our colour selection was smooth.
After contract signing, Sunny was in contact with me and provided regular updates on build permits, rectified missed out items during colour selection.

So far our experience with Ridgewater homes is good. Looking forward to rest of the construction!

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  • Verified

Word of Thanks for Support and Service

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Pooja G
Pooja GGreater Melbourne (Outer), VIC
  • Verified

Our appreciation for the excellent service provided by Sunny Vashisht.

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