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Ridgewater Homes

Ridgewater Homes

4.9 from 138 reviews · View Statistics
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Reviews

4.9
138 reviews
  • Build Stage
  • Customer Service
    4.4 (10)
  • Site Admin
    4.4 (7)
  • Timeliness
    4.6 (7)
  • Structural Integrity
    4.4 (5)
  • Plumbing & Waterproofing
    4.2 (5)
  • Electrical & Lighting
    4.4 (5)
  • Flooring
    4.2 (5)
  • Transparency
    4.4 (8)
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nikunj
nikunjGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Great pre-construction experience

published

Great to deal with the team. Amit was very helpful in providing the guidance to make the plan better for practical use.

Since initial consultation to signing the contract, I was kept informed with any delays or questions or concerns.

Very happy with the whole process. Good work team. Looking forward to starting the construction soon and have similar experience.

Customer Service
4/5
Timeliness
4/5
Ravi and Bepasha
Ravi and Bepasha Greater Melbourne (Inner), VIC
  • Verified

Great service & Home Design

published

Prior to deciding to start the process of this house, I was looking at a different builder. After meeting Amit and talking to him about my first dream home , I decided to proceed with Ridgewater Homes. Amit has been Very patient with all my questions, keeping me informed about the entire process of the building of my home and always on top of every step being carried out on time and with perfection. He is extremely helpful, knowledgeable and funny! He made this experience perfect so far and I’m looking forward to proceed further with his best guidance and expertise !!

Customer Service
4/5
Transparency
4/5
Ridgewater Homes
RWHRidgewater Homes

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Sanjeeva
SanjeevaGreater Melbourne (Outer), VIC
  • Verified

Wonderful Output!!

published

Things went very smooth with ridge water from starting to ending. We found some minor issues but supervisor is responded and fixed immediately. In short, Ridge water is not cheap because they wont use cheap quality products. Thanks to all ridge water staff for replying all my questions very patiently.

Customer Service
4/5
Site Admin
4/5
Hardik C.
Hardik C.Greater Melbourne (Outer), VIC
  • Verified

Dream Home to Reality

published
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Transparency
4/5
Incentivised Review No
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skye
skyeGreater Melbourne (Outer), VIC
  • Verified

great experience

published

they made the building process easy and fast. they fixed things that we picked on straight away. they made our house look beautiful.
but i didn't like that we couldn't do any walk through of the house during the build to see how it was going and to see if everything was right, only got to do a walk through when it was done but even then not all the home owners were allowed to do the final inspection.

Customer Service
5/5
Site Admin
5/5
  • Verified

Amazing customer service

published

Ridgewater homes is well organized and good customer service. Sales consultant really helped well in choosing my building.my preconstruction process is as per schedule. Thanks for the team, in choosing my building plan & colour selection.
Thanks for jagadeesh helping me out to choose my building plan.
We highly recommend ridgewater homes
Thanks
Ravi

Customer Service
4/5
Transparency
4/5
Ridgewater Homes
RWHRidgewater Homes
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Eswar
EswarGreater Melbourne (Outer), VIC
  • Verified

Overall experience is good

published

As first home owners, the building experience is new and exciting to us. After exploring other builders finally we settled with Ridgewater homes.

Our sales consultant Jagdeesh was friendly and helpful in customising floor plan as per our requirements. Our colour selection was smooth.
After contract signing, Sunny was in contact with me and provided regular updates on build permits, rectified missed out items during colour selection.

So far our experience with Ridgewater homes is good. Looking forward to rest of the construction!

Customer Service
4/5
Site Admin
4/5
Ridgewater Homes
RWHRidgewater Homes

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Bhargava Reddy
Bhargava ReddyGreater Melbourne (Metropolitan), VIC
  • Verified

Go to Builder if you are after Custom plans

published
Customer Service
4/5
Site Admin
3/5
Ridgewater Homes
RWHRidgewater Homes

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Sri R.
Sri R.Greater Melbourne (Outer), VIC
  • Verified

'Loved the Flexibility'

published

We are building a double storey custom design in Truganina and very happy so far with the overall process. House is half way through progressing good. We dealt with a consultant sitting in Truganina display for initial consultation early this year and then one on one with draftsperson for our custom design consultation. Took us 2 months with more than 5 plans to pencil our dream home. Now it is under construction and we cant wait for handover as we are thrilled with every stage progress and seeing our plan getting build on ground.
Definitely recommend Ridgewater homes if you are specifically looking for custom design.
Thanks

Customer Service
5/5
Site Admin
5/5
Ridgewater Homes
RWHRidgewater Homes
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Tran
TranGreater Melbourne (Outer), VIC
  • Verified

Highly regarded and recommended builder.

published
Customer Service
5/5
Site Admin
5/5
Ridgewater Homes
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Nilesh
NileshGreater Melbourne (Outer), VIC
  • 2 reviews
  • 3 likes
  • Verified

Great customer service!!

published

We'd like to thank Ridgewater Homes for a very well planned and executed build of our new home in Melton South.
From the start with sales person (Saurav ) at the Head Office in Delahey, Lisa ( Customer Service ) , Sunny ( Permits ) to the Building Supervisor (Luke), it has been a very pleasant experience.
Special thanks to our Sales consultant who has been with us during the whole journey even during construction and at the time of handover along with our supervisor. Both have been fantastic at what they do. Would definitely recommend Ridgewater Homes if you looking to build.

Customer Service
5/5
Site Admin
5/5
Ridgewater Homes
RWHRidgewater Homes

Hi Nilesh, thanks for the recommendation. We value what our clients are saying about their building experience.
Regards, Ridgewater Homes team

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