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Great pre-construction experience
Great to deal with the team. Amit was very helpful in providing the guidance to make the plan better for practical use.
Since initial consultation to signing the contract, I was kept informed with any delays or questions or concerns.
Very happy with the whole process. Good work team. Looking forward to starting the construction soon and have similar experience.
Great service & Home Design
Prior to deciding to start the process of this house, I was looking at a different builder. After meeting Amit and talking to him about my first dream home , I decided to proceed with Ridgewater Homes. Amit has been Very patient with all my questions, keeping me informed about the entire process of the building of my home and always on top of every step being carried out on time and with perfection. He is extremely helpful, knowledgeable and funny! He made this experience perfect so far and I’m looking forward to proceed further with his best guidance and expertise !!
Things went very smooth with ridge water from starting to ending. We found some minor issues but supervisor is responded and fixed immediately. In short, Ridge water is not cheap because they wont use cheap quality products. Thanks to all ridge water staff for replying all my questions very patiently.
Dream Home to Reality
Our journey started with a dream home concept on piece of paper to a real design by Gurbir Nagra. He spent ample amount of time in getting every details right from architectural point of view and functional design of overall layout. He is an outstanding asset to the Ridgewater Team and comes up with creative ideas to add value to the overall project which helps make journey from dream house to real home. Our site supervisor Ross Donlon was also very friendly and helpful. At times we had to chase for updates but overall he managed the build pro...cess quite well. As with any builders, there are always issues here and there during the whole building process. We also felt that Ridgewater Homes internal teams were not in sync and we had to run around to get the right responses. I provided honest feedback to them post build & while construction was still going. They've taken the feedback and assured me that they're working on improving their processes. We were introduced to the Ridgewater Homes by the director of Kohinoor Real Estate, Nazer Singh and now we're happy that he did! Overall, we are happy with the quality of the build and every little detail of the house. Thanks Gary, Andrew, Gurbir, Ross, Natasha, Sunny, Thakkar, Lisa, Polly and the whole Ridgewater Team.
they made the building process easy and fast. they fixed things that we picked on straight away. they made our house look beautiful.
but i didn't like that we couldn't do any walk through of the house during the build to see how it was going and to see if everything was right, only got to do a walk through when it was done but even then not all the home owners were allowed to do the final inspection.
Amazing customer service
Ridgewater homes is well organized and good customer service. Sales consultant really helped well in choosing my building.my preconstruction process is as per schedule. Thanks for the team, in choosing my building plan & colour selection.
Thanks for jagadeesh helping me out to choose my building plan.
We highly recommend ridgewater homes
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Overall experience is good
As first home owners, the building experience is new and exciting to us. After exploring other builders finally we settled with Ridgewater homes.
Our sales consultant Jagdeesh was friendly and helpful in customising floor plan as per our requirements. Our colour selection was smooth.
After contract signing, Sunny was in contact with me and provided regular updates on build permits, rectified missed out items during colour selection.
So far our experience with Ridgewater homes is good. Looking forward to rest of the construction!
Go to Builder if you are after Custom plans
I built my first home with Ridge water homes. Overall it is not a bad experience.
We went with a full custom floor plan. Thanks to Natasha (and people involved), for accommodating many changes in the floor plan and for being patient with us the whole time. Also I would like to thank Gary for being there through out the process.
Build process was smooth, everything went well, thanks to the supervisor. During hand over & after the build, there were some issues, but they were resolved eventually.
- Custom floor plans
- Quick build time (Roughly 6 months)
'Loved the Flexibility'
We are building a double storey custom design in Truganina and very happy so far with the overall process. House is half way through progressing good. We dealt with a consultant sitting in Truganina display for initial consultation early this year and then one on one with draftsperson for our custom design consultation. Took us 2 months with more than 5 plans to pencil our dream home. Now it is under construction and we cant wait for handover as we are thrilled with every stage progress and seeing our plan getting build on ground.
Definitely recommend Ridgewater homes if you are specifically looking for custom design.
Highly regarded and recommended builder.
Only 4 star because the tiles we wanted were discontinued after the selection and we had to compromise with a similar but not the same colour. But that off coarse not the builder's fault as they don't make tiles in-house and we were informed about this as soon as they found out from the supplier. From the beginning of the process through to completion, we found Ridgewater Homes to be professional, courteous, efficient, and cost effective. The staff and tradespeople were all well-informed, helpful and as excited about the build as we were. It wa...s a hassle-free build with each step clearly outlined. The workmanship was exceptional, each person involved treated our home build as if it was their own. We would highly recommend them to anyone and hope to build with Ridgewater again in the future.
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Great customer service!!
We'd like to thank Ridgewater Homes for a very well planned and executed build of our new home in Melton South.
From the start with sales person (Saurav ) at the Head Office in Delahey, Lisa ( Customer Service ) , Sunny ( Permits ) to the Building Supervisor (Luke), it has been a very pleasant experience.
Special thanks to our Sales consultant who has been with us during the whole journey even during construction and at the time of handover along with our supervisor. Both have been fantastic at what they do. Would definitely recommend Ridgewater Homes if you looking to build.
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