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Right2Drive
4.8 from 1,617 reviews · View Statistics
See the Best Car Rental Services in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Right2Drive

Pros

  • Impressive customer service

  • Easy booking process

Cons

  • No branch in Canberra

Reviews

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Great instructor helps with all ur miss ups and tells u how to fix them

published

The instructor was really nice and friendly helped me out with anything I needed to work on and always tried to let me know if I was doing something wrong

Incentivised Review No
Received Booked Vehicle Yes
James
JamesMetropolitan Adelaide, SA

Got me out of trouble

published

Right to drive are so easy to deal with they took care of everything. Delivered the car to me at work when I needed it. I run a business and wouldn't have been able to survive without this service

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Vehicle TypeFord Puma
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Chris S.
Chris S.Perth, WA
  • 2 reviews

non standard requirements needed

published

I required a car that can tow heavy trailers kept my business going without effort or hassle. Very prompt service 100% recommendation to this company. Helpful and convenient communication. Thanks

Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Vehicle TypeMitsubishi Triton
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Susan M
Susan MSydney, NSW

Highly recommend!

published

Service was very friendly and stress free.
Very happy customer!
Delivery and pick up was very convenient.
Arrangement was transparent, took the worries off our shoulder.
I highly recommend their service!
Thanks R2D

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Car Rental Services

Find out how Right2Drive compares to other Car Rental Services

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Keith S
Keith SMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like

Superb experience with R2D.

published

I recently had a superb experience with R2D when my car was being repaired after an accident. The repairer contacted them who then contacted me. They arranged everything in regards to getting me another car to drive, there was no fuss, it was uncomplicated, straight forward & quick. The loan car was ready to go there at the repairer when I dropped off my car and, days later repairs done, I simply drove back, picked up my car & drove home, no problem, sweet as. The R2D employee who delivered the loan car was great, he was polite & knowledgeable and had the paper work done in no time. In my case the cost was covered by the other driver's insurance.

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive

Best service I had

published

Friendly staff very helpful and dropped off and picked up car at my convenience. They answered my questions and made the whole rental car easy. Would happily recommend to everyone

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Raquel
RaquelSydney, NSW

They were great!

published

Absolutely amazing! The staff were lovely and really attentive. They also offered pickup and drop off. They made everything so much easier on my end. Will definitely be recommending to all friends!

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Vehicle TypeBMW 4 Series
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Karin
KarinHunter Region, NSW

Absolutely brilliant company! For not at fault drivers! Fabulous service from A to Z

published

Quick,friendly,helpful staff, fast turn around times, excellent communication throughout, great vehicles, awesomeness.
Brilliant business with great ethics. Thankyou ever so much for helping me in my time of need. AAA

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Vehicle TypeKia Cerato
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Karin
Karin

The staff are an Asset to your business

Dennis P.
Dennis P.Hunter Region, NSW

Great service from R2D

published

I was delivered a great car after my not at fault accident the very next day, it was so easy to get, I highly recommend R2D Right to Drive, if you ever need a car following an accident, they'll look after you. DP Broadmedow NSW

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Vehicle TypeKia Cerato
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Car Rental Services

Find out how Right2Drive compares to other Car Rental Services

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Quick abd easy to deal with

published

My experience was really positive - I was really concerned about not having a vechile for an extended period as there was a delay with parts. Right2drive was reassuring and promptly provided me a suitable vechile.

Value for Money
5/5
Transparency
5/5
Customer Service
5/5
Incentivised Review No
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive

Easy as.

published

Right 2 Drive were very friendly and professional in every way. No problems at all.They delived on all their promises. I would recommend them to anyone who needs efficient service.

Customer Service
5/5
Vehicle Condition
5/5
Incentivised Review No
Vehicle TypeKia Cerato
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Don
DonSydney, NSW

Excellent and Efficient

published

First time using R2D and definately would recommend to anyone. Everything was handled without any hassles. Thank you to all the friendly staff that was involved in making my life easier.

Transparency
5/5
Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Car Rental Services

Find out how Right2Drive compares to other Car Rental Services

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Oh dear is anyone in the office

published
Customer Service
1/5
Incentivised Review No
Received Booked Vehicle No, I received a worse vehicle
Right2Drive
MOVIGO GroupRight2Drive
Alex
AlexMetropolitan Adelaide, SA

Such an amazing customer experience!

published

I don't usually write reviews or anything but these people are sincerely lovely and made my life a lot less painful when I was in a time of need. If you're reading this guys - be proud of the amazing customer service you're providing.

Customer Service
5/5
Booking Process
5/5
Vehicle Condition
5/5
Incentivised Review No
Vehicle TypeKia Rio
Received Booked Vehicle Yes
Right2Drive
MOVIGO GroupRight2Drive
Yvonne Selir
Yvonne SelirHobart, TAS
  • 2 reviews

Over priced and very unprofessional

published

Had a vehicle through you and I tell you they are well over priced and insurance companies don’t like to use this company… for 7 day hire $1500+
Never again will we use them

Value for Money
1/5
Transparency
1/5
Customer Service
1/5
Booking Process
1/5
Vehicle Condition
5/5
Incentivised Review No
Vehicle TypeKia Rio
Received Booked Vehicle No, I received a worse vehicle
Right2Drive
MOVIGO GroupRight2Drive
Page 1 of 10

Questions & Answers

John C.
John C.asked

Got a hire car off you people on 1.1. 2020 after being in an accident. After giving the car back I received a fine in the mail dating 30.12 2019 . How do I go about getting out of the fine ? Plus at the time of the fine on the paperwork ( 5.10 am ) I was at work on the 30.12 2019 as I start work at 4am . Can you please help me ? Looking forward to your answer.

2 answers
Christina
Christina

It is very hard to understand this post. If you got the hire car from Right2Drive on the 01.01.2020 and the fine was dated on the 30.12.2019, then the fine is not yours; unless the fine was under your car not the hire car. If any more issue with the fine, then I suggest you contact the people that issued the fine to you. Good Luck!

Right2Drive
MOVIGO GroupRight2Drive

Hi John,

Thanks for contacting us. In order for us to further investigate, I will need some more details from you. Are you able to please email me your full name and contact details to customercare@right2drive.com.au so I can have someone look into your file and then come back to you with a response?

Kind Regards, Josh

Doreen S.
Doreen S.asked

driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.

1 answer
Right2Drive
MOVIGO GroupRight2Drive

Hi Doreen,

Please do not stress about this. Right2Drive has a zero insurance excess which means you can drive our cars with peace of mind. Best thing to do would be to call the branch where you received the vehicle from. Or alternatively, if you would like, I can have our SA manager give you a call to talk you through what will happen next? If so, please email your contact details and any questions you may have to customercare@right2drive.com.au

Kind Regards, Josh

Andrew
Andrewasked

After another not at fault accident , I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible , I have gone through another company who have approved a car for me once my car goes into the panel beaters , very disappointed Right2Drive , I thought you were better than that.

2 answers
Carol
Carol

I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. Fantastic

Right2Drive
MOVIGO GroupRight2Drive

Hi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to customercare@right2drive.com.au I will be able to look into the matter. Kind regards, Josh

See all Right2Drive questions

Get an answer from our members and Right2Drive representatives

Details

Features:

  • These cars are only provided to drivers who were not at fault during an accident
  • The hire car is funded by the insurance company of the person who was at fault. If this person refuses to pay, then Right2Drive will not charge you for the rental costs
  • Apply for a loan online and Right2Drive will assess your application and determine your suitability
  • The cars are COVID safe, with fully sterilised interiors and disposable steering wheel covers

Points of praise:

  • For those who had booked a car after getting into an accident, Right2Drive’s efficient service alleviated a lot of stress
  • It was common for consumers to receive professional service by friendly staff members
  • Many reviewers were surprised to receive a better vehicle than they had initially booked.

Points to consider:

  • If you were at fault, you’re not able to qualify for a loan car with Right2Drive

2021 ProductReview Awards logo

Accidents happen, and if you need a replacement car, Right2Drive will swiftly provide you with a suitable option. With an overwhelming majority of 5-star reviews, Right2Drive achieved the 2021 ProductReview award for their efficient customer service and easy booking process.

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