Impressive customer service
Easy booking process
No branch in Canberra
Reviewer Photos & Videos
Great instructor helps with all ur miss ups and tells u how to fix them
The instructor was really nice and friendly helped me out with anything I needed to work on and always tried to let me know if I was doing something wrong
Got me out of trouble
Right to drive are so easy to deal with they took care of everything. Delivered the car to me at work when I needed it. I run a business and wouldn't have been able to survive without this service
non standard requirements needed
I required a car that can tow heavy trailers kept my business going without effort or hassle. Very prompt service 100% recommendation to this company. Helpful and convenient communication. Thanks
Service was very friendly and stress free.
Very happy customer!
Delivery and pick up was very convenient.
Arrangement was transparent, took the worries off our shoulder.
I highly recommend their service!
Superb experience with R2D.
I recently had a superb experience with R2D when my car was being repaired after an accident. The repairer contacted them who then contacted me. They arranged everything in regards to getting me another car to drive, there was no fuss, it was uncomplicated, straight forward & quick. The loan car was ready to go there at the repairer when I dropped off my car and, days later repairs done, I simply drove back, picked up my car & drove home, no problem, sweet as. The R2D employee who delivered the loan car was great, he was polite & knowledgeable and had the paper work done in no time. In my case the cost was covered by the other driver's insurance.
Best service I had
Friendly staff very helpful and dropped off and picked up car at my convenience. They answered my questions and made the whole rental car easy. Would happily recommend to everyone
They were great!
Absolutely amazing! The staff were lovely and really attentive. They also offered pickup and drop off. They made everything so much easier on my end. Will definitely be recommending to all friends!
Absolutely brilliant company! For not at fault drivers! Fabulous service from A to Z
Quick,friendly,helpful staff, fast turn around times, excellent communication throughout, great vehicles, awesomeness.
Brilliant business with great ethics. Thankyou ever so much for helping me in my time of need. AAA
Great service from R2D
I was delivered a great car after my not at fault accident the very next day, it was so easy to get, I highly recommend R2D Right to Drive, if you ever need a car following an accident, they'll look after you. DP Broadmedow NSW
Quick abd easy to deal with
My experience was really positive - I was really concerned about not having a vechile for an extended period as there was a delay with parts. Right2drive was reassuring and promptly provided me a suitable vechile.
Right 2 Drive were very friendly and professional in every way. No problems at all.They delived on all their promises. I would recommend them to anyone who needs efficient service.
Excellent and Efficient
First time using R2D and definately would recommend to anyone. Everything was handled without any hassles. Thank you to all the friendly staff that was involved in making my life easier.
Oh dear is anyone in the office
First car delivered by Right 2 drive in February 2021 was filthy and with fuel light on! Not a great start. After a few calls with first person I spoke to not ready to help at all, I was to receive a replacement vehicle and this is where it all went pear shaped. The brand new Kia ceratopsian was delivered on Monday 15th February in the afternoon. Fast forward to June when I received an infringement notice for February 15th at 11.43 am for this car as it was being driven to my place. After spending an afternoon on the phone chasing this up I was...able to reject this nomination ( pity someone in the office didn’t check the log books before nominating me as the driver). But wait yep they renominated me and today I received another infringement notice for the same offence. Is anyone in the office ???? Terrible service from office staff.
Such an amazing customer experience!
I don't usually write reviews or anything but these people are sincerely lovely and made my life a lot less painful when I was in a time of need. If you're reading this guys - be proud of the amazing customer service you're providing.
Over priced and very unprofessional
Had a vehicle through you and I tell you they are well over priced and insurance companies don’t like to use this company… for 7 day hire $1500+
Never again will we use them
Questions & Answers
Got a hire car off you people on 1.1. 2020 after being in an accident. After giving the car back I received a fine in the mail dating 30.12 2019 . How do I go about getting out of the fine ? Plus at the time of the fine on the paperwork ( 5.10 am ) I was at work on the 30.12 2019 as I start work at 4am . Can you please help me ? Looking forward to your answer.
It is very hard to understand this post. If you got the hire car from Right2Drive on the 01.01.2020 and the fine was dated on the 30.12.2019, then the fine is not yours; unless the fine was under your car not the hire car. If any more issue with the fine, then I suggest you contact the people that issued the fine to you. Good Luck!
Thanks for contacting us. In order for us to further investigate, I will need some more details from you. Are you able to please email me your full name and contact details to firstname.lastname@example.org so I can have someone look into your file and then come back to you with a response?
Kind Regards, Josh
driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.
Please do not stress about this. Right2Drive has a zero insurance excess which means you can drive our cars with peace of mind. Best thing to do would be to call the branch where you received the vehicle from. Or alternatively, if you would like, I can have our SA manager give you a call to talk you through what will happen next? If so, please email your contact details and any questions you may have to email@example.com
Kind Regards, Josh
After another not at fault accident , I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible , I have gone through another company who have approved a car for me once my car goes into the panel beaters , very disappointed Right2Drive , I thought you were better than that.
I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. Fantastic
Hi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to firstname.lastname@example.org I will be able to look into the matter. Kind regards, Josh
Get an answer from our members and Right2Drive representatives
- These cars are only provided to drivers who were not at fault during an accident
- The hire car is funded by the insurance company of the person who was at fault. If this person refuses to pay, then Right2Drive will not charge you for the rental costs
- Apply for a loan online and Right2Drive will assess your application and determine your suitability
- The cars are COVID safe, with fully sterilised interiors and disposable steering wheel covers
Points of praise:
- For those who had booked a car after getting into an accident, Right2Drive’s efficient service alleviated a lot of stress
- It was common for consumers to receive professional service by friendly staff members
- Many reviewers were surprised to receive a better vehicle than they had initially booked.
Points to consider:
- If you were at fault, you’re not able to qualify for a loan car with Right2Drive
Accidents happen, and if you need a replacement car, Right2Drive will swiftly provide you with a suitable option. With an overwhelming majority of 5-star reviews, Right2Drive achieved the 2021 ProductReview award for their efficient customer service and easy booking process.
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