Reviewer Photos & Videos
I was extremely happy with the service Ireceived.
Customer service I could’nt fault. They promised to have a car delivered in a couple of hours to my home which they did. Vehicle was fueled and clean when it arrived. I was very happy that I was able to go ahead and do my shopping and visit my mum in a nursing home at Newstead on the weekend. Many thanks Right2Drive.
Destresses the Impact of finding yourself without a car after being involved in a car accident. Huge relief
1st Rate service
Staff very helpful & prompt.
Great in a stressful situation
Didn't get a similar vehicle but it was just as effective. Mitsi ASX v BMW X5 M50d
Learning about the Company's existence took a while. Referrred by the panelbeater.
Quick, efficient and extremely friendly staff
I had never heard of Right2drive before, but when I got put onto their website, the time of submitting my application to them contacting me via phone was extremely quick. They had the car brought over to the coast from chch very quick.
Very friendly and obliging through the whole process.
Customer service is brilliant! The car was organised quickly and dropped off to me, Brodie was lovely and filling out the paperwork was quick and easy. Super happy with the whole experience, the Right2Drive team are far superior to all other companies. Will be recommending this company to everyone.
all paths lead to a dead end
Endless hold listening to the same short psycho right to drive message , so decided to ring a local branch. I got redirected to the national queue and lost my original place where I had already spent 20 minutes on hold. So I decided to ring a 3rd branch and despite again I was herded like cattle into the national, overloaded network. I suggest answering the phones or putting pleasant music to listen to whilst on hold.
Highly recommend Right2Drive
After a car accident, which was not my fault, I was introduced to Right2Drive by my Panelbeater. The process was easy, the accessor extremely professional and the car, which was very similar to my own vehicle, was made available to me until my own car was repaired. Thank you Right2Drive
We were treated with professionalism by the Right2Drive team, without their service we would have had to travel to pick up our hire car, Right2Drive delivered the hire car to our repairers on the morning we dropped off our car. This was a stress free outcome with very little paperwork. We were provided with a car similar to ours which we appreciated very well. We highly recommend their service to anyone that is not at fault of an accident. A mighty Thank you Right2Drive
Great support for no fault driver!!!
We got our loan car from Right2Drive after our car got struck from behind in a multiple collission accident on 29 January 2020. Without their support, we would be struggling to get back on our feet. The loan car was clean, as new and worked fine to let us function as normal as possible during our hardship. Prompt service, no fuss, easy to deal with. Thank you!!!
Amazing experience after accident misfortune
My car was hit from behind whilst stopped at a roundabout. When booking in to Smash Repairer, I was offered the option of a Right2Drive loan car. It was delivered within a couple of hours to my home, spotlessly clean. I had a late model Hyundai Sonata which came with reverse camera and sensors, floor parking brake, etc. I ended up keeping the car for longer than anticipated due to delays with the smash repairer, but no problems at all. I dropped it off at the smash repair when picking up my car. All in all, a 5 star experience.
Questions & Answers
Got a hire car off you people on 1.1. 2020 after being in an accident. After giving the car back I received a fine in the mail dating 30.12 2019 . How do I go about getting out of the fine ? Plus at the time of the fine on the paperwork ( 5.10 am ) I was at work on the 30.12 2019 as I start work at 4am . Can you please help me ? Looking forward to your answer.
It is very hard to understand this post. If you got the hire car from Right2Drive on the 01.01.2020 and the fine was dated on the 30.12.2019, then the fine is not yours; unless the fine was under your car not the hire car. If any more issue with the fine, then I suggest you contact the people that issued the fine to you. Good Luck!
Thanks for contacting us. In order for us to further investigate, I will need some more details from you. Are you able to please email me your full name and contact details to firstname.lastname@example.org so I can have someone look into your file and then come back to you with a response?
Kind Regards, Josh
driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.
Please do not stress about this. Right2Drive has a zero insurance excess which means you can drive our cars with peace of mind. Best thing to do would be to call the branch where you received the vehicle from. Or alternatively, if you would like, I can have our SA manager give you a call to talk you through what will happen next? If so, please email your contact details and any questions you may have to email@example.com
Kind Regards, Josh
After another not at fault accident , I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible , I have gone through another company who have approved a car for me once my car goes into the panel beaters , very disappointed Right2Drive , I thought you were better than that.
I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. Fantastic
Hi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to firstname.lastname@example.org I will be able to look into the matter. Kind regards, Josh
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