2Right2Drive

Right2Drive

 Verifiedright2drive.com.au
2Right2Drive
4.8

1,987 reviews

PositivevsNegative
95% · 1,879101 · 5%

Reviews

1,987 reviews
car
carSydney, NSW
 

excellent

Thank you to the team at Right 2 drive the service the staff are excellent. 10 out 10 Show reply
Steve Cummings
Steve Cummings
 

Great Service

I am very satisfied with the way Neha explained and started the car hire process, the car was delivered promptly by Justin. Show reply
Sanjaya S.
Sanjaya S.Metropolitan Adelaide, SA
 

Highly recommend Right2Drive !

Richard Monteiro Thank you so much for your support.

The process was pretty quick. These guys were so efficient and dropped off a nice car. Overall service was fantastic. Show reply

Customer 123
Customer 1234 posts
 

Very happy about this

Dealt with Alicia who was very accommodating and helpful. Easy process. Car was delivered on the day I dropped my car for repairs. Repairs took longer than expected and this was not an issue at all. 100% recommend Show reply
Anita D
Anita DSouth East Queensland, QLD
 

Excellent Service

I cannot recommend these guy’s highly enough. I’m so so happy with their service from initial contact to the ease of the process to the delivery of the hire vehicle to the communication throughout my time with the car. After the traumatic experience of my car accident, the peace of mind that these guys bring with this service is appreciated so much. Show reply
Sam N.
Sam N.
 

Caleb

Caleb was helpful and understanding throughout the process, helped with chasing up the other party and had me sorted by the end of the call in a quick orderly fashion. Show reply
Kaden E.
Kaden E.
  Verified

Caleb was excellent!

This process was fantastic. Within 24 hours I had my application submitted and a phone call from Caleb at Right2Drive. He made the process simple, took care of all the details and got my rental car booked and ready. Could t believe how seamless this was. Thanks Caleb for your help!! Show reply
nevilleturbit
nevilleturbit5 posts
 

Long loan

I had a difficult repair and had to borrow the car for almost five months. It was not a problem. The car was great for what I wanted, and delivered in a clean state. If I was searching for an issue, there was no manual in the car but there is always YouTube. If that is the only negative I could find, it rates five star for me. Show reply
Leigh
LeighMurray Mallee, SA42 posts
 

They were very easy to deal with

Car supplied was smaller than my SUV a Kia ride was a bit rough but I have a ford territory titanium (luxury car ) so unfair to compare , it did the job as no public transport in the Country is available ,happy to have some wheels !Thanks Guys . Show reply
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Jason
Jason
 

Thanks R2D

Thanks Right2Drive team, everyone was incredibly helpful, engaging and responsive!
R2D made my transition from accident claim to being 100% functional effortless! Show reply
Tyagi
Tyagi
 

Lifesaver! Service was near amazing

The process was pretty quick once I provided all the required information. Show reply
Esmae
Esmae
 

Absolute life saver!

I can't believe I'd never heard of this company before!
I was at a total loss as to how I could get to work while my car was being repaired, these guys were so efficient and dropped off a nice car the very next day at no cost to me. Handled all the admin & communication with the insurance companies and gave me complete peace of mind. Show reply
Gareth
Gareth
 

Super Impressive Service

I had not heard of 'Right2Drive' until I had an accident this week and have been amazed at the service and turnaround times. My accident occured on Monday afternoon and a loan car is being delivered later today (Wednesday, the same week). The support and service provide by Maria was excellent, thank you so much !! Show reply
Seebees pest service
Seebees pest service
 

Impressive service

Very clean and impressive vehicle. overall service was fantastic. I have received a Benz SUV as part of insurance rental car program from NRMA. Show reply
Richard
Richard12 posts
 

Amazing service - Would have been stuck without them

Could not contact my own Insurance company after a serious "not at fault" accident, where I was rear ended by a Ute at about 50kph. Rang the 1300 number for TAMMS who in conjunction with "Right2Drive" organised tow truck, loan car and Uber to pick car up from depot.
Staff at Right2Drive were amazing and within 20 minutes I drove away in a car of similar standard to my own.
As it turned out I had the loan car for 6 months as my repairs required imported parts etc. The return of the loan car was justs seamless, with Right2Drive, meeting me at the repair shop and taking the car back from there.
Thanks Right2Drive and TAMMS, you really offer an incredible service for "not at fault" drivers. Show reply
Tracy
Tracy
 

Very helpful!

Very friendly and helpful team!
Great customer service!
Really recommend Right2Drive! Show reply
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Allan
AllanWheatbelt, WA
 

My life line

Extremely helpful easy terms and conditions explained.lady tang today no pressure just needed a few extra details which im more than happy to assist.let her know just finished detailing my hire car put extra mats and a sest cover in to keep it pristine .cleaned windows and gave it a polish.i think it is very important for clients to take extra care of a near new vehicle that has been kindly loaned to you to help you out .so a simple take extra car of something that is not yours and respect it..thanks again Allan. Show reply
Tahlija Jerome
Tahlija Jerome2 posts
 

sneaky takes business from insurance company without telling you

I rung to make a claim through my insurance company and they have answered and posed as my insurance company and have done the claim and have been a nightmare to contact anyone in regards to the hire car which they are very adamant you take a hire car and the car just randomly rocks up without any contact oranising anything. its very sneaky and very stressful. make sure you are going through your insurance and not these sneaky people!!!!!!
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Emilia
EmiliaSydney, NSW
 

Caleb

Really helpful took no longer than 5 minutes. All information was easily understood and efficiently done. I would have been left without a car for months so I definitely recommend the easy and quick customer service. Show reply
Megan
MeganSydney, NSW
 

Exactly what we needed

After an accident our insurer wanted to “look after us” with petrol car when the car that couldn’t be driven was electric costing us a lot of money we didn’t have over what will be a long repair time. Right 2 Drive Neha to the rescue. They arrange a Tesla to be delivered to my work meaning we can ensure the same running costs while our car is being repaired. Show reply
Amanda
AmandaPerth, WA
 

Caleb

What an amazing service!
Caleb made each step easy and was super patient and answered all my questions.
Thanks so much for going above and beyond with your customer service. Show reply
Indunil S Peiris
Indunil S PeirisMetropolitan Adelaide, SA3 posts
 
Natasha C.
Natasha C.South Australia
 

Easy and helpful

I spoke with Ellen today, she made this process simple, and so patient with me while I was trying to send info that she needed. I will recommend this amazing service to friends and family. Show reply
Vivienne
VivienneSouth West, WA
 

Annalise….Fantastic Ambassador for your company

I required a vehicle for my job due to the incompetence of the person who damaged my car.
Annalise rang me and was very competent with her requirements of information yet empathetic towards my situation.
She is extremely personable yet represents her company with maturity and grace.
Please…..watch this space with this young lady as she is a Great ambassador for any company she decides to work for.
Thank you Annalise.
Regards, Vivienne Lee Show reply
Andrew
AndrewGreater Melbourne (Metropolitan), VIC
 

This is the second time using Right2Drive. They are Fantastic

Spoke to Caleb today. He was very helpful and made the whole process very easy. I would highly recommend this company to anyone needing this kind of service. Show reply
Sarah
Sarah
 

Excellent service

Quick and easy to arrange. Good customer service with ease of use Show reply
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Scott
ScottSydney, NSW
 

Great

Very prompt, Kerry was great to deal with would recommend this service Show reply
Francisco
Francisco
 

Perfect

Really friendly and more patience, excellent services.highly recommend
And appreciated. Show reply
Ebin
EbinSydney, NSW4 posts
 
Ebin
Ebin  
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JAH
JAHIllawarra, NSW
 

Great Service

I would like to commend the Right2Drive team who we used to replace our vehicle whilst it was being repaired. The like replacement car was delivered to our door by a very friendly and helpful team member. From the moment we contacted Right2Drive they were very informative of the process and were kept up to date with details by emails and phone calls. It was convenient to be able to leave the replacement car at the repairers for pick up. Well done! I would recommend you to anyone! Show reply
Aadarsh Adhikari
Aadarsh Adhikari
 
Uma
Uma
 

Easy to claim and good service and care

>Very good customer service
>Yes well.
> it is not abig deal given good vehicle.
To and fro for work Show reply
Vanessa T
Vanessa TSydney, NSW
 
Luke
Luke
 

Excellent service

I was helped by Caleb and Hung from Right2Drive and their customer service was second to none.

The insurer of the at fault driver was not cooperating in providing a hire car. Would highly recommend! Show reply

Mạnh N.
Mạnh N.Greater Melbourne (Inner), VIC
 

Perfect from start to finish

This is truly a unique and amazing service.
Excellent product.
Excellent service.
Couldn't be happier.
I would highly recommend anyone to use their services.
Janelle
Janelle2 posts
 

Perfect - brilliant customer service - everything was organised

These guys were recommended and the service they provide is stress free - not something you get these days.
The other driver was at fault and my insurance company hadn't organised a hire car even though I have comprehensive insurance policy - on advice from a Uber driver I filled in the form online and Danielle from Right to Drive did everything else for me.
The whole process was so easy, all handled professionally and sorted on my behalf - no stress at all

It was an absolute pleasure dealing with Danielle and Right to Drive and I would thoroughly recommend them to everyone. Show reply

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Natalie L.
Natalie L.Greater Melbourne (Metropolitan), VIC2 posts
 

What a service

I dropped my car off at the repairers and realised I needed a hire car which was not provided to me by insurance despite being covered I called the Tamms number by accident while trying to get a hold of the insurance company. After explaining what had happened, Kerri and the team managed to get a hired car to me that very afternoon at my workplace.
Kerri was amazing to chat to. She called back at a more convenient time, she had clear communication and accommodated for what I needed.
What a blessing! Show reply
Rodney everson
Rodney everson
 

Grear customer service

Representative named ellen very helpful & informative with my enquiry after talking to 5 other people. Show reply
Greg Mahoney
Greg Mahoney
 

Amazing product

This is truly a unique and amazing service.
Excellent product.
Excellent service.
Couldn't be happier. Show reply
Stephen
StephenPerth, WA
 

Great product/service

I did not know this was an available service. Everything has gone very smoothly and in a professional and courteous manner. Show reply
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