Reviewer Photos & Videos
Never new about this service (Excellent)
My car was hit by someone on the road and I called my insurance and they have asked me to take the car to the nominated place by my insurance. I asked my insurance company to arrange a loan car and they said I have not opt for this service when I took the insurance. But thank God when I was issued r2d a similar car through my repairer. Since it was not my fault and hence I was happy to know that such facilities available. R2d was so good that they sent the car to my place and took it back once my car was ready to drive.
Helped to get me back on the road
Vehicle delivered to door, no issues with payment, they dealt with payment and insurance with the other party. The car was a white mitsubishi asx. When I returned the car, I noticed some prior scratches, which they probably should have talked over with me when the vehicle was first dropped off.
When my insurance company left me in the lurch..
Right2drive were pleasant and easy to talk to and deal with. After my own insurance company had left me in the lurch without a vehicle after an accident that I was not at fault. A friend recommended Right2Drive and i could not be happier. As a single mother of three and working full time I could not afford to be without a car but was left without one after my insurance company told me that I was eligible for a replacement rental car but only after they had assessed that I was not at fault. They then told me that it would take 3 to 5 working day...s to assess whether I was at fault. A applied to Right2drive and was immediately deemed to not be at fault and had a car delivered to my workplace the very next day. When my claim was paid out, Right2drive came and collected the car at my convenience. The car was immaculately well presented and very clean. The gentleman that delivered my car was very thorough and made sure I knew all the details of both the contract and the terms as well as how to operate the vehicle. LOVE, LOVE LOVE this service.
Excellent service, would definitely recommend to those that find themselves without a car due to an accident that wasn't their fault. Loan car was delivered to my place of work, no hassles, very easy. My family & I are so grateful for this service. Thank you so much.
Easy Car Hire
This is the first time i have found myself in the position of needed a car while mine was in the crash repair.
The customer service was exellent everything was done for me,the the procedure exsplained every step of the way.
A difficult situation was made easy for me.
The car was great,and very necessary for my job
Right 2 Drive provide a fantastic service to no fault drivers involved in an accident. They provided me with a similar car as mine for 3 months while mine was being repaired. Great service, nothing was to much trouble, Kendall was brilliant and made the whole process effortless. I have been and will continue to recommend.
Highly recommend this company
Seemed too good to be true but was rather pleasantly surprised I have to say. Fabulous to deal with a company that delivers on their promise. I was waiting for extra fees and complications to disappoint me but amazingly all I got was good old fashioned service. Bravo!
The name says it all !!!!
The team at R2D were great. From start to end, the team ensured I was aware of everything that was going on and delivered their service with courtesy and professionalism. It made the issue of being in a not at fault accident so much easier to deal with. My day to day routine was not disturbed in any way due to the no cost car that was provided to me. Since my experience with R2D, I have been spreading the word as I feel so many more could benefit knowing about R2D. Its a shame the insurance companies don't do the right thing and bring R2D to the attention of their customers, rather than just trying to charge them extra on their policy to have a hire car should they be involved in an accident.
Keep up the great work. :)
Excellent service and a great replacement car.
I had never heard of Right to Drive prior to my no fault accident. They were recommended by my crash repairer. Not only did they come to my house to complete the paperwork and hand over the replacement car within a few hours of phoning them, but the replacement vehicle was relatively new and a similar car to my BMW. Once my car was repaired, the ease of return was so easy. All in all, it was a very simple process. The only issue that occurred was that after using their replacement vehicle for 5 weeks, I became used to having new car technology in multimedia ... I am now thinking of upgrading my 5 year old BMW to a newer version to get the latest technology!!
It a very good service customer service is excellent
Customer service was 5 star
The vehicle was clean and late model the vehicle met our needs fully everything went very smooth nothing was any trouble I would recommend this service to anyone. I wasn't the at fault driver so no money changed hands.
Questions & Answers
Got a hire car off you people on 1.1. 2020 after being in an accident. After giving the car back I received a fine in the mail dating 30.12 2019 . How do I go about getting out of the fine ? Plus at the time of the fine on the paperwork ( 5.10 am ) I was at work on the 30.12 2019 as I start work at 4am . Can you please help me ? Looking forward to your answer.
It is very hard to understand this post. If you got the hire car from Right2Drive on the 01.01.2020 and the fine was dated on the 30.12.2019, then the fine is not yours; unless the fine was under your car not the hire car. If any more issue with the fine, then I suggest you contact the people that issued the fine to you. Good Luck!
Thanks for contacting us. In order for us to further investigate, I will need some more details from you. Are you able to please email me your full name and contact details to email@example.com so I can have someone look into your file and then come back to you with a response?
Kind Regards, Josh
driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.
Please do not stress about this. Right2Drive has a zero insurance excess which means you can drive our cars with peace of mind. Best thing to do would be to call the branch where you received the vehicle from. Or alternatively, if you would like, I can have our SA manager give you a call to talk you through what will happen next? If so, please email your contact details and any questions you may have to firstname.lastname@example.org
Kind Regards, Josh
After another not at fault accident , I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible , I have gone through another company who have approved a car for me once my car goes into the panel beaters , very disappointed Right2Drive , I thought you were better than that.
I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. Fantastic
Hi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to email@example.com I will be able to look into the matter. Kind regards, Josh
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