Reviewer Photos & Videos
We had an accident where our car was written off due to no fault of our own. By the next day right 2 drive had us in a car again and getting to and from work freely. They had incredible service and delivered the car right to us. It was also a very simple process to return the car with them picking it back up. Thank you for everything during what was a stressful time.
Right2drive are highly recommended by me great staff great communication had loan car delivered same day
Excellent customer service
Loan car was great was delivered same afternoon
Met my needs
Highly recommended great service all round loan car was similar to my car and i could still make all kids appointments very happy
Terrific Service - Easy, Friendly and Fast
We were with CGU without specific rental car cover. After being rear ended it looked like we were going to be left without a car for over 5 days. As parents with an 18 month old we really needed a car. We heard about RIght2Drive and jumped onto the website. Super easy to get assessed, when I rang they picked up my call fast & we had a car dropped to our house that day! Amazing. Everyone we spoke to was great.
I cant praise Right2Drive enough. My partner was involved in a car accident in which she wasnt at fault. The other party's insurance company were being an absolute nightmare about providing us with a replacement vehicle and thats when we decided to give Right2Drive a call. The friendly team at Right2Drive provided us with a vehicle within 24 hours (Delivered to our house) without charging us a cent until our case was resolved. Would highly recommend R2D if you were involved in a not at fault accident.
Everyone I communicated with was very friendly and professional in their approach. I liked their quick response, car was clean. They delivered at my office and also gave the flexibility for it to be picked up from my home. Overall wonderful experience.
Questions & Answers
Got a hire car off you people on 1.1. 2020 after being in an accident. After giving the car back I received a fine in the mail dating 30.12 2019 . How do I go about getting out of the fine ? Plus at the time of the fine on the paperwork ( 5.10 am ) I was at work on the 30.12 2019 as I start work at 4am . Can you please help me ? Looking forward to your answer.
It is very hard to understand this post. If you got the hire car from Right2Drive on the 01.01.2020 and the fine was dated on the 30.12.2019, then the fine is not yours; unless the fine was under your car not the hire car. If any more issue with the fine, then I suggest you contact the people that issued the fine to you. Good Luck!
Thanks for contacting us. In order for us to further investigate, I will need some more details from you. Are you able to please email me your full name and contact details to firstname.lastname@example.org so I can have someone look into your file and then come back to you with a response?
Kind Regards, Josh
driving the right to drive car in a shopping centre yesterday and a 4 wheel drive reversed into me a I as I was stationery a I could not move on waiting for traffic in front of me. Big question what do I do as the other driver was at fault got is details and reporting to police this afternoon. I am so stressed recovering frm my accident last week I am not coping too well. The loan car came from regal crash iin s.a.
Please do not stress about this. Right2Drive has a zero insurance excess which means you can drive our cars with peace of mind. Best thing to do would be to call the branch where you received the vehicle from. Or alternatively, if you would like, I can have our SA manager give you a call to talk you through what will happen next? If so, please email your contact details and any questions you may have to email@example.com
Kind Regards, Josh
After another not at fault accident , I applied online with Right2Drive but have had no response after nearly four weeks.I received a reference number by return email so my application has gone through.Because I needed to get a rental car organised as soon as possible , I have gone through another company who have approved a car for me once my car goes into the panel beaters , very disappointed Right2Drive , I thought you were better than that.
I applied on line and received call back the following day. Car was delivered to my home that afternoon. Four days later i still could not provide other parties claim number right2drive extended loan for amother fve days at no cost. Fantastic
Hi Andrew, I am so sorry to hear we didn't get in contact with you once you lodged an application. I would like to investigate why you never heard back from us. If you are able to send your contact details through to firstname.lastname@example.org I will be able to look into the matter. Kind regards, Josh
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