2Right2Drive

Right2Drive

 Verifiedright2drive.com.au
2Right2Drive
4.8

1,991 reviews

PositivevsNegative
95% · 1,883101 · 5%

Reviews

1,991 reviews
1,991 reviews
Natalie L.
Natalie L.Greater Melbourne (Metropolitan), VIC2 posts
 

What a service

I dropped my car off at the repairers and realised I needed a hire car which was not provided to me by insurance despite being covered I called the Tamms number by accident while trying to get a hold of the insurance company. After explaining what had happened, Kerri and the team managed to get a hired car to me that very afternoon at my workplace.
Kerri was amazing to chat to. She called back at a more convenient time, she had clear communication and accommodated for what I needed.
What a blessing! Show reply
Rodney everson
Rodney everson
 

Grear customer service

Representative named ellen very helpful & informative with my enquiry after talking to 5 other people. Show reply
Greg Mahoney
Greg Mahoney
 

Amazing product

This is truly a unique and amazing service.
Excellent product.
Excellent service.
Couldn't be happier. Show reply
Stephen
StephenPerth, WA
 

Great product/service

I did not know this was an available service. Everything has gone very smoothly and in a professional and courteous manner. Show reply
Darevolt
Darevolt
 

Thanks

Was able to get a car the next day, friendly customer service car seat wasn't provided on short notice as I was told by the insurance contractor. Show reply
Chris
Chris
 

Perfect from start to finish

Frances was amazing and so professional, kept me informed throughout the whole process.Also the whole team at Right2drive were awesome!
I would highly recommend anyone to use their services.
AMAZING!!! Show reply
Keith
KeithMetropolitan Adelaide, SA
 

Such a great service

This is a wonderful service. Very simple to apply. Being without a car when the accident is not your fault is such an inconvenience but Kerri was great and now I have a car while mine is being fixed. Show reply
Alison
Alison
 

Peace of mind

Ellen was courteous, friendly and reassured me. I was able to furnish all details required and provide photographic evidence. Service 10/10 Show reply
CHRIS EPSIMOS
CHRIS EPSIMOS
 

ALICIA WOOLFORD

Alicia Woolford was very professional and always kept me in touch with everything involved with my case and thank her for all help. Show reply
Simone
SimoneMetropolitan Adelaide, SA
 

Great service

It was so helpful to have Right 2 Drive as an option for a vehicle whilst ours was being repaired. Nice vehicle, great staff, excellent service. Thank you Show reply
James R
James RSydney, NSW
 

what a lifesaver of a service

When you are involved in an accident that isn't your fault it is nice to have the comfort that at least your transport won't be affected whilst you car is being repaired. Right to Drive provided a professional and timely service... Show reply
Anna
Anna
 

Excellent service

Can’t fault the service at all, rang in the morning & had a replacement car within a few hours! Kerri was very professional over the phone & made the process very easy! Definitely would recommend the company!!! Show reply
Kiah B.
Kiah B.Sydney, NSW2 posts
 

Such a great service to provide!

Super helpful and prompt, had a call back within the hour to approve my application and will be back on the road the following day. Very thankful to have this option while we finalise our insurance claim. Show reply
Paul G.
Paul G.Sydney, NSW
 

Perfect

Quick service. Picked me up same day
And also provided a exceptional vehicle
Was a pleasant experience
Thank you Show reply
Vanessa Hansen
Vanessa HansenSouth East Queensland, QLD
 

Ref: 535905CR2D– Agent: ELLEN

The lady I spoke in the morning on the 21st July was extremely efficient and explained everything for me so I could understand the process. She made me feel well at ease. Everyone I have dealt with from Alianz, Tamms, right to drive have all been wonderful. Show reply
K Matikainen
K Matikainen
 

So helpful!

It was a pleasure dealing with Jaden from right2drive. She was so helpful and conscientious in dealing with our situation.
She went above and beyond to help us when our insurance company was lousy!!
Thank you again Jaden. We will definitely recommend right2drive to anyone in this situation. Show reply
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May H
May HMetropolitan Adelaide, SA
 

Amazing team- prompt service

From the initial call, to providing the car, while I had the car and drop off - all members of their team were extremely helpful and kind. All information was accurate, there was no hand-balling between departments. Extremely smooth process which took away a lot of stress from the days following the accident while waiting for my own car to be repaired. Could not be more thankful for their team! Show reply
B Mason
B Mason
 

Wonderful service!

Always so happy to help and they make everything as smooth and easy as possible! I’ve used them a few times now. Show reply
CH Laing
CH Laing
 

Right2Drive Office Manager

I want to emphasise how impressed I was with the office manager I think it was can't remember the name.
I would like say that my contact with your company was professional, quick, smooth and easy to understand the procedure for the supply of a van to suit my needs. The only bump on the road was when the other party was called to check the insurance company he used said he had no insurance. Your manager was brilliant in the way the bad news was given almost seemed they were responsible. It was a shame that it went that way.
Anyhow much impressed with your company. Best regards Colin
P S a reward of a bit more coin should be the horizon. Colin Show reply
Toby H.
Toby H.Sydney, NSW
 

What a great service

Morebank office thankyou . Easy door to door service with replacement car and paperwork, professional, what a great service you have created . Show reply
Renae C.
Renae C.
 

Could fault them !

Danielle has been so helpful !
They got me a car straight away and were so accommodating !!! Can't thank you enough Show reply
Layal Dalati
Layal Dalati
 

Review

Ellen explained the whole process of what happens to my car and was very patient. Had excellent customer service skills Show reply
Tara L.
Tara L.
 

Great service

So grateful to have a company who can help me in this situation, I don't know what I would if done without them Show reply
Mark M.
Mark M.Perth, WA
 

Quick, Easy and Painless!

Being the not at fault driver sucks, but these guys sorted AND delivered a replacement vehicle within 3 hours of being contacted. Amazing customer service! Show reply
Fotini
FotiniGreater Melbourne (Outer), VIC
 

Excellent customer service!

Punctual, understanding, and got all things done that were required. Show reply
Deborah M.
Deborah M.
 

This was best service Ive had

Was very happy with the service I got and knowing that I can keep the car till mine is fixed would use this service again Show reply
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LisaV
LisaV2 posts
 

Amazingly quick and efficient service!

Highly rated service. Same day turnaround from the efficient Customer Services Consultant contacting me, to a vehicle being dropped off at my house. All the hard work was done for me. Thank you. Show 2 replies
Christie
ChristieSydney, NSW3 posts
 

So incredibly helpful!

After a not-at-fault accident, the other driver refused to hand over insurance details. Right 2 Drive spent time cold-calling insurance companies to find his claim and get us a car, and succeeded within 2 days! Amazing!
And the car is excellent, lovely new car in perfect condition. The people who dropped it off to us were also really lovely.
Amazing customer service all round. Show reply
Ben s.
Ben s.
 

Saved the day

Thanks for the service provided. Insurance companies didn't want to know us but you had us booked in with a hire car in no more the 10mins. Show reply
Flor D.
Flor D.2 posts
 

Perfect timing and assistance

Right2drive was quick in taking action after accident. Car delivered to my door next day and presented very clean. Kadija was very pleasant to talk with and greate support. Definitely recommend Right2Drive. Show reply
John
JohnSouth East Queensland, QLD
 

Was just what was needed

My tray Ute was damaged. Talked about a dual cab ute, but they suggested a big van which was perfect for my handyman needs. It arrived on time, by a courteous, friendly staff member. No negatives at all. Very professional. Show reply
Marlon Arias Florez
Marlon Arias Florez
 

Very short and straight to the point

I felt very relieved hearing the fast process to get a car in the next 24hr. Very friendly and supportive Show reply
Geraldine T.
Geraldine T.Greater Melbourne (Outer), VIC2 posts
 

Right2drive customer rep. has solved all my dramas!

Ellen from right2drive team is a heaven sent! She helped me take care of everything and made it really easy and hassle free for me. Ellen was very professional at what she does and very accomodating! I just cant thank you enough, please dont get tired of helping those people that are in need of your help… Show reply
Sophie
Sophie
 

Amazing service

Amazing and wonderful service! Ellen was kind, sympathetic and helpful. She answered all my questions and was supportive through the process of booking a hire car. Show reply
Damian
Damian3 posts
 
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Robert
RobertSydney, NSW
 

Service was supurb!

The consultant, Ellen was amazing! Emapthetic, professional and efficient. I wish more companies and people behaved in this way. Show reply
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Oleg Z.
Oleg Z.Metropolitan Adelaide, SA
 

Such a massive help at a time when I needed it most!!!

A simple and straight forward process. Got a call from a very efficient and helpful team member named Michelle within the hour of making a claim online. I had zero expectations of a positive outcome for my situation, as I was unaware that this was even possible. However, a short time after making the claim, Michelle had organised a loan car for me, and after seeing photos of damage to my vehicle and noticing that it was not safe or practical to keep driving it, was able to get the loan car to me (straight to my door) prior to the repair date. I am extremely grateful to say the least. Thank you very much Show reply
Neha Singh
Neha SinghSydney, NSW
 

Quick response and excellent services!

Monica and the team at Right2Direct are super amazing, thank you for your support to help me out with replacement car so quick, 10/10 in everything for the amazing team. Where it wasn't my fault and I genuinely got clear conversation over the phone for the whole process done so quick.

Thanks and Regards,

Neha Singh Show reply

Jayah
Jayah
 

Amazing!

Customer service over the phone was great! Easy process! Submitted my application last night and got a car the next day delivered to me. Show reply
Lisa Johnson
Lisa JohnsonPerth, WA
 

Loan car

Would like to say a big thank you for the wonderful service that I received while getting my car repaired and having a loan car it is very much appreciated so a big thank you Show reply
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